NRP 2026 COMPREHENSIVE TEST 2026 STUDY
GUIDE SOLVED QUESTIONS
◉ Dotted Line Authority. Answer: Advisory role without direct staff
direction.
◉ Line Authority. Answer: Managers with the power to direct staff.
◉ Staff Authority. Answer: Employees without managerial authority.
◉ Advisory Authority. Answer: Consultants providing
recommendations, no direction.
◉ Upper Management. Answer: Top executives like GB and NHA.
◉ Middle Management. Answer: Department heads and consultants
like DON.
◉ Lower Management. Answer: Supervisors and frontline managers.
◉ Forecasting. Answer: Assessing future needs and services.
,◉ Planning. Answer: Organizing resources for strategic
implementation.
◉ Directing. Answer: Guiding staff to achieve organizational goals.
◉ Organizing. Answer: Establishing departmental structure and
responsibilities.
◉ Evaluating. Answer: Comparing actual results to expected
outcomes.
◉ Controlling Quality. Answer: Correcting identified problems or
deficiencies.
◉ Marketing. Answer: Promoting facility services to prospective
clients.
◉ Innovating. Answer: Continuous improvement of services and
satisfaction.
◉ Public Relations. Answer: Managing community communication
and facility image.
,◉ Central Tendency Error. Answer: Rating everyone as average or
center.
◉ Halo Effect. Answer: Judging based on one trait, ignoring
performance.
◉ Leniency Error. Answer: Inflating ratings to avoid confrontation.
◉ Merit Increase. Answer: Raise based on employee performance.
◉ Cost of Living Adjustment (COLA). Answer: Increase based on
inflation metrics.
◉ Equity Increase. Answer: Adjusting salaries to market rates for
retention.
◉ Benchmarking. Answer: Comparing salaries within a specific
wage group.
◉ Orientation. Answer: Training for new employees on critical
procedures.
◉ Autocratic Management Style. Answer: Micromanaging with strict
control.
, ◉ Paternal Management Style. Answer: Supportive, caring approach
towards employees.
◉ Laissez-Faire Management Style. Answer: Delegating
responsibility, minimal involvement.
◉ Democratic Management Style. Answer: Consensus-driven
decision-making process.
◉ Delegation. Answer: Assigning tasks to qualified staff members.
◉ Non-Structured Interview. Answer: Open-ended questions
allowing applicant expansion.
◉ In-Depth Interview. Answer: Structured format limiting applicant
responses.
◉ Patterned Interview. Answer: Highly structured, sequential
questioning format.
◉ Structured Interview. Answer: Statistical format with rating scales
for responses.
GUIDE SOLVED QUESTIONS
◉ Dotted Line Authority. Answer: Advisory role without direct staff
direction.
◉ Line Authority. Answer: Managers with the power to direct staff.
◉ Staff Authority. Answer: Employees without managerial authority.
◉ Advisory Authority. Answer: Consultants providing
recommendations, no direction.
◉ Upper Management. Answer: Top executives like GB and NHA.
◉ Middle Management. Answer: Department heads and consultants
like DON.
◉ Lower Management. Answer: Supervisors and frontline managers.
◉ Forecasting. Answer: Assessing future needs and services.
,◉ Planning. Answer: Organizing resources for strategic
implementation.
◉ Directing. Answer: Guiding staff to achieve organizational goals.
◉ Organizing. Answer: Establishing departmental structure and
responsibilities.
◉ Evaluating. Answer: Comparing actual results to expected
outcomes.
◉ Controlling Quality. Answer: Correcting identified problems or
deficiencies.
◉ Marketing. Answer: Promoting facility services to prospective
clients.
◉ Innovating. Answer: Continuous improvement of services and
satisfaction.
◉ Public Relations. Answer: Managing community communication
and facility image.
,◉ Central Tendency Error. Answer: Rating everyone as average or
center.
◉ Halo Effect. Answer: Judging based on one trait, ignoring
performance.
◉ Leniency Error. Answer: Inflating ratings to avoid confrontation.
◉ Merit Increase. Answer: Raise based on employee performance.
◉ Cost of Living Adjustment (COLA). Answer: Increase based on
inflation metrics.
◉ Equity Increase. Answer: Adjusting salaries to market rates for
retention.
◉ Benchmarking. Answer: Comparing salaries within a specific
wage group.
◉ Orientation. Answer: Training for new employees on critical
procedures.
◉ Autocratic Management Style. Answer: Micromanaging with strict
control.
, ◉ Paternal Management Style. Answer: Supportive, caring approach
towards employees.
◉ Laissez-Faire Management Style. Answer: Delegating
responsibility, minimal involvement.
◉ Democratic Management Style. Answer: Consensus-driven
decision-making process.
◉ Delegation. Answer: Assigning tasks to qualified staff members.
◉ Non-Structured Interview. Answer: Open-ended questions
allowing applicant expansion.
◉ In-Depth Interview. Answer: Structured format limiting applicant
responses.
◉ Patterned Interview. Answer: Highly structured, sequential
questioning format.
◉ Structured Interview. Answer: Statistical format with rating scales
for responses.
