VA || 100% Errorless Answers.
Which president made this pledged to Veterans "To care for him who shall have borne the battle
and for his widow, and his orphan."? correct answers President Lincoln
How does the VA assess the satisfaction of Veteran care? correct answers A.Through direct
patient interviews
B.from mystery shoppers
C.From data collected by surveys
D.All of the above
The I CARE principles of Integrity, Commitment, Advocacy, Respect, and Excellence reflects
VA's: correct answers A.Core values and service standards
B.Treatment of Veterans, their families, VA employees, volunteers, contractors, and trainees
C.Commitment to President Lincoln's promise, "To care for him who shall have borne the battle
and for his widow, and his orphan."
D.All the above
Patient satisfaction with VA care and services is often reported to be at what percentage? correct
answers 85%
What is the signature injury in Veterans who served in the Operation Enduring Freedom
(OEF)/Operation Iraqi Freedom (OIF)/Operation New Dawn (OND)? correct answers Traumatic
brain injury
Which of the following are VA customers? correct answers A.Patients
B.Patients' families
C.Co-workers
D.All of the above
Which of the following health risks is associated with military service in Vietnam? correct
answers Only those who served in the active duty military
What are symptoms of Post Traumatic Stress Disorder (PTSD)? correct answers A.Nightmares
B.Numbing of emotions
C.Hyperarousal
D.All the above
Which of the following best describes higher level HPTs? correct answers They have increasing
levels of responsibility, but are still supervised
What is the key benefit of telehealth? correct answers Improves access to care, especially in rural
locations
While at a VA facility, HPTs are subject to what level of supervision? correct answers Have a
named supervising practitioner and operate under their supervision at all times
, What are important differences between telehealth and in-person care? correct answers A.Your
background and clothing can be more distracting in video conferencing than in-person visits.
B.Looking at the camera and allowing for audio delays can have a big impact on the Veteran's
perception of visit quality
C.You must verify the Veteran's location and how to contact local emergency services at the
onset
D.All of the above
What is an HPT's supervising practitioner ultimately responsible for? correct answers The care of
the patient
HPT education programs operate under standard guidance or policies from the Office of
Academic Affiliations.
These can be found in written VA Handbooks available online and/or in your VA service or
departmental office. correct answers true
Which of the following statements is true concerning medical or dental student supervision?
correct answers All medical and dental student notes must be accompanied by an addendum or
accompanying independent note by the attending or appropriately supervised resident.
Which of the following must you know as an HPT at a VA facility? correct answers A.Your
supervising practitioner's name
B.Your limitations or level of responsibility in patient care
C.That there are mandated supervision requirements and where to find them
D.All of the above
When is it permissible to access non-VA websites for personal use using VA computers? correct
answers It is done only during your break time or after your duty hours for a brief time and it is
legal and ethical
What should you do if you leave your computer to go to another area? correct answers Log-off
or lock the computer and remove your PIV card before leaving to maintain security
Which of the following statements is true regarding patient information? correct answers When
sending a fax, you must confirm that the fax was received at its destination
From the choices below, which is the only permissible option if you need to electronically save
the names, SSNs and/or other data regarding your patients? correct answers Store it on a VA
system in a file that is restricted to only people who are authorized to view the information.
Part of computer or information security is the use of individual access codes.
In an emergency it is permissible to do which of the following? correct answers Ask someone to
sign off so that you can sign on using their terminal
Email and text messaging are an effective means of communication.
Which president made this pledged to Veterans "To care for him who shall have borne the battle
and for his widow, and his orphan."? correct answers President Lincoln
How does the VA assess the satisfaction of Veteran care? correct answers A.Through direct
patient interviews
B.from mystery shoppers
C.From data collected by surveys
D.All of the above
The I CARE principles of Integrity, Commitment, Advocacy, Respect, and Excellence reflects
VA's: correct answers A.Core values and service standards
B.Treatment of Veterans, their families, VA employees, volunteers, contractors, and trainees
C.Commitment to President Lincoln's promise, "To care for him who shall have borne the battle
and for his widow, and his orphan."
D.All the above
Patient satisfaction with VA care and services is often reported to be at what percentage? correct
answers 85%
What is the signature injury in Veterans who served in the Operation Enduring Freedom
(OEF)/Operation Iraqi Freedom (OIF)/Operation New Dawn (OND)? correct answers Traumatic
brain injury
Which of the following are VA customers? correct answers A.Patients
B.Patients' families
C.Co-workers
D.All of the above
Which of the following health risks is associated with military service in Vietnam? correct
answers Only those who served in the active duty military
What are symptoms of Post Traumatic Stress Disorder (PTSD)? correct answers A.Nightmares
B.Numbing of emotions
C.Hyperarousal
D.All the above
Which of the following best describes higher level HPTs? correct answers They have increasing
levels of responsibility, but are still supervised
What is the key benefit of telehealth? correct answers Improves access to care, especially in rural
locations
While at a VA facility, HPTs are subject to what level of supervision? correct answers Have a
named supervising practitioner and operate under their supervision at all times
, What are important differences between telehealth and in-person care? correct answers A.Your
background and clothing can be more distracting in video conferencing than in-person visits.
B.Looking at the camera and allowing for audio delays can have a big impact on the Veteran's
perception of visit quality
C.You must verify the Veteran's location and how to contact local emergency services at the
onset
D.All of the above
What is an HPT's supervising practitioner ultimately responsible for? correct answers The care of
the patient
HPT education programs operate under standard guidance or policies from the Office of
Academic Affiliations.
These can be found in written VA Handbooks available online and/or in your VA service or
departmental office. correct answers true
Which of the following statements is true concerning medical or dental student supervision?
correct answers All medical and dental student notes must be accompanied by an addendum or
accompanying independent note by the attending or appropriately supervised resident.
Which of the following must you know as an HPT at a VA facility? correct answers A.Your
supervising practitioner's name
B.Your limitations or level of responsibility in patient care
C.That there are mandated supervision requirements and where to find them
D.All of the above
When is it permissible to access non-VA websites for personal use using VA computers? correct
answers It is done only during your break time or after your duty hours for a brief time and it is
legal and ethical
What should you do if you leave your computer to go to another area? correct answers Log-off
or lock the computer and remove your PIV card before leaving to maintain security
Which of the following statements is true regarding patient information? correct answers When
sending a fax, you must confirm that the fax was received at its destination
From the choices below, which is the only permissible option if you need to electronically save
the names, SSNs and/or other data regarding your patients? correct answers Store it on a VA
system in a file that is restricted to only people who are authorized to view the information.
Part of computer or information security is the use of individual access codes.
In an emergency it is permissible to do which of the following? correct answers Ask someone to
sign off so that you can sign on using their terminal
Email and text messaging are an effective means of communication.
