VA Training updated || A+ Certified.
Who is eligible for care within the Veterans Health Administration? correct answers Only those
who served in the active duty military
Which of the following are VA customers? correct answers All of the above
How does VA assess the satisfaction of Veteran care? correct answers All of the above
which president made this pledged to veterans "to care for him who shall have borne the battle
and for his widow, and his orphan."? correct answers Lincoln
The Department of Veterans Affairs is a cabinet level organization and as such is under the
responsibility of which of the following?
A. correct answers The executive branch of the federal government
Which of the following health risks is associated with military service in Vietnam? correct
answers All of the above
What is the signature injury in Veterans who served in the Operation Enduring Freedom
(OEF)/Operation Iraqi Freedom (OIF)/Operation New Dawn (OND)?
A. correct answers TBI
What are symptoms of Post Traumatic Stress Disorder (PTSD)? correct answers All the above
Patient satisfaction with VA care and services is often reported to be at what percentage? correct
answers 85%
The I CARE principles of Integrity, Commitment, Advocacy, Respect, and Excellence reflect
VA's: correct answers All of the above
while at a VA Facility residents and trainees are subject to what level of supervision correct
answers b. have a named supervising practitioner and operate under their supervision at all times
what is a trainee's supervising practitioner ultimately responsible for correct answers a. the care
of the patient
which of the following must you know as a trainee at a VA facility correct answers d. all of the
above
which of the following best describes higher-level residents and trainees correct answers a. they
have increasing levels of responsibility but are still supervised
, the resident and trainee education programs operate under standard guidance or policies from the
office of academic affiliations. these can be found in written VA handbooks available online and
or in your VA service or departmental office correct answers a. true
Janet Johnson, a clinical trainee, suspected that her supervisor was disclosing private patient
information inappropriately. Janet reported her suspicions to a manager several levels above her
supervisor, and that manager initiated corrective action. Now Janet's supervisor is threatening to
give her a poor evaluation.
Is this disclosure protected under Whistleblower Protection? correct answers Yes
which of the following statements is true concerning medical or dental student supervision
correct answers C. all medical and dental students notes must be accompanied by an addendum
or accompanying independent note by the attending or appropriately supervisor
Email and text messaging are an effective means of communication. Which of the following best
describes transmission or discussion via email and/or text messaging of identifiable patient
information? correct answers Prohibited unless Federally approved encryption software is used
Part of computer or information security is the use of individual access codes.
In an emergency it is permissible to do which of the following? correct answers Ask someone to
sign off so that you can sign on using their terminal
From the choices below, which is the only permissible option if you need to electronically save
the names, SSNs and/or other data regarding your patients? correct answers Store it on a VA
system in a file that is restricted to only people who are authorized to view the information.
What should you do if you leave your computer to go to another area? correct answers Log-off
or lock the computer and remove your PIV card before leaving to maintain security
when is it permissible to access non-va websites for personal use using VA computers correct
answers It is done only during your break time or after your duty hours for a brief time and it is
legal and ethical
Which of the following statements is true regarding patient information? correct answers When
sending a fax, you must confirm that the fax was received at its destination
An employee from another VA Medical Center calls your VHA facility requesting Joe Veteran's
health information for the purposes of coordinating treatment.
Should you provide Joe's information? correct answers Yes
A person calls a VA Medical Center requesting a copy of their spouse's (the Veteran's) medical
record. The Veteran has not completed a written authorization.
Should the required information be provided? correct answers No
Who is eligible for care within the Veterans Health Administration? correct answers Only those
who served in the active duty military
Which of the following are VA customers? correct answers All of the above
How does VA assess the satisfaction of Veteran care? correct answers All of the above
which president made this pledged to veterans "to care for him who shall have borne the battle
and for his widow, and his orphan."? correct answers Lincoln
The Department of Veterans Affairs is a cabinet level organization and as such is under the
responsibility of which of the following?
A. correct answers The executive branch of the federal government
Which of the following health risks is associated with military service in Vietnam? correct
answers All of the above
What is the signature injury in Veterans who served in the Operation Enduring Freedom
(OEF)/Operation Iraqi Freedom (OIF)/Operation New Dawn (OND)?
A. correct answers TBI
What are symptoms of Post Traumatic Stress Disorder (PTSD)? correct answers All the above
Patient satisfaction with VA care and services is often reported to be at what percentage? correct
answers 85%
The I CARE principles of Integrity, Commitment, Advocacy, Respect, and Excellence reflect
VA's: correct answers All of the above
while at a VA Facility residents and trainees are subject to what level of supervision correct
answers b. have a named supervising practitioner and operate under their supervision at all times
what is a trainee's supervising practitioner ultimately responsible for correct answers a. the care
of the patient
which of the following must you know as a trainee at a VA facility correct answers d. all of the
above
which of the following best describes higher-level residents and trainees correct answers a. they
have increasing levels of responsibility but are still supervised
, the resident and trainee education programs operate under standard guidance or policies from the
office of academic affiliations. these can be found in written VA handbooks available online and
or in your VA service or departmental office correct answers a. true
Janet Johnson, a clinical trainee, suspected that her supervisor was disclosing private patient
information inappropriately. Janet reported her suspicions to a manager several levels above her
supervisor, and that manager initiated corrective action. Now Janet's supervisor is threatening to
give her a poor evaluation.
Is this disclosure protected under Whistleblower Protection? correct answers Yes
which of the following statements is true concerning medical or dental student supervision
correct answers C. all medical and dental students notes must be accompanied by an addendum
or accompanying independent note by the attending or appropriately supervisor
Email and text messaging are an effective means of communication. Which of the following best
describes transmission or discussion via email and/or text messaging of identifiable patient
information? correct answers Prohibited unless Federally approved encryption software is used
Part of computer or information security is the use of individual access codes.
In an emergency it is permissible to do which of the following? correct answers Ask someone to
sign off so that you can sign on using their terminal
From the choices below, which is the only permissible option if you need to electronically save
the names, SSNs and/or other data regarding your patients? correct answers Store it on a VA
system in a file that is restricted to only people who are authorized to view the information.
What should you do if you leave your computer to go to another area? correct answers Log-off
or lock the computer and remove your PIV card before leaving to maintain security
when is it permissible to access non-va websites for personal use using VA computers correct
answers It is done only during your break time or after your duty hours for a brief time and it is
legal and ethical
Which of the following statements is true regarding patient information? correct answers When
sending a fax, you must confirm that the fax was received at its destination
An employee from another VA Medical Center calls your VHA facility requesting Joe Veteran's
health information for the purposes of coordinating treatment.
Should you provide Joe's information? correct answers Yes
A person calls a VA Medical Center requesting a copy of their spouse's (the Veteran's) medical
record. The Veteran has not completed a written authorization.
Should the required information be provided? correct answers No
