HED4812
Assignment 1 2026
Unique number:
Due Date: 2026
This document includes:
Helpful answers and guidelines
Detailed explanations and/ or calculations
References
Connect with the tutor on
+27 81 278 3372
, QUESTION 1
Organisational agility
Organisational agility is about how well an organisation can see change coming,
respond without delay, and continue performing even when conditions around it are
shifting. It is not only about moving fast. It is also about thinking clearly under
pressure, making sound decisions at the right time, and placing people and
resources where they are needed most. An agile organisation does not panic when
the market changes. It stays focused, adjusts its plans, and keeps its standards high
(Mwenje and Matongo, 2024).
In industries such as mobile network services, change happens very quickly.
Customer expectations rise, new technology enters the market, competitors
introduce new products, and regulations may shift. In such an environment, waiting
too long to act can lead to serious setbacks. An agile organisation pays attention to
early signs in the environment. It studies customer feedback, monitors competitors,
and keeps an eye on policy developments. Instead of reacting when a crisis has
already happened, it prepares in advance and responds while there is still time to
adjust (Mwenje and Matongo, 2024).
Agility can be seen in everyday behaviours inside the organisation. Leaders
encourage staff to share ideas and suggest improvements. Information flows freely
between departments instead of being kept in small groups. Teams are given room
to test new approaches and improve existing systems. There is also a clear sense of
direction so that while the organisation adapts, it does not lose sight of its long term
goals. Flexible systems make it possible to improve services and processes without
causing confusion. When agility is strong, the organisation remains relevant and
competitive even when the market becomes uncertain (Mwenje and Matongo, 2024).
Capacity to manage and respond to change
The capacity to manage and respond to change refers to the organisation’s ability to
plan change carefully, carry it out properly, and make sure it lasts. It includes
recognising what needs to change, preparing employees for the transition, and
guiding the process so that the new way of working becomes part of daily practice.
© Study Shack 2026. All rights Reserved +27 81 278 3372
Assignment 1 2026
Unique number:
Due Date: 2026
This document includes:
Helpful answers and guidelines
Detailed explanations and/ or calculations
References
Connect with the tutor on
+27 81 278 3372
, QUESTION 1
Organisational agility
Organisational agility is about how well an organisation can see change coming,
respond without delay, and continue performing even when conditions around it are
shifting. It is not only about moving fast. It is also about thinking clearly under
pressure, making sound decisions at the right time, and placing people and
resources where they are needed most. An agile organisation does not panic when
the market changes. It stays focused, adjusts its plans, and keeps its standards high
(Mwenje and Matongo, 2024).
In industries such as mobile network services, change happens very quickly.
Customer expectations rise, new technology enters the market, competitors
introduce new products, and regulations may shift. In such an environment, waiting
too long to act can lead to serious setbacks. An agile organisation pays attention to
early signs in the environment. It studies customer feedback, monitors competitors,
and keeps an eye on policy developments. Instead of reacting when a crisis has
already happened, it prepares in advance and responds while there is still time to
adjust (Mwenje and Matongo, 2024).
Agility can be seen in everyday behaviours inside the organisation. Leaders
encourage staff to share ideas and suggest improvements. Information flows freely
between departments instead of being kept in small groups. Teams are given room
to test new approaches and improve existing systems. There is also a clear sense of
direction so that while the organisation adapts, it does not lose sight of its long term
goals. Flexible systems make it possible to improve services and processes without
causing confusion. When agility is strong, the organisation remains relevant and
competitive even when the market becomes uncertain (Mwenje and Matongo, 2024).
Capacity to manage and respond to change
The capacity to manage and respond to change refers to the organisation’s ability to
plan change carefully, carry it out properly, and make sure it lasts. It includes
recognising what needs to change, preparing employees for the transition, and
guiding the process so that the new way of working becomes part of daily practice.
© Study Shack 2026. All rights Reserved +27 81 278 3372
