CMN 003 EXAM QUESTIONS ANSWERED CORRECTLY LATEST UPDATE 2026
What are the three key characteristics of communication? - Answers t is a process, involves
understanding, and involves sharing meaning.
What is the Transmission Model of communication? - Answers A linear, one-way model where a
sender transmits a message to a receiver.
What makes the Interaction Model different from the Transmission Model? - Answers It includes two-
way feedback.
What makes the Transactional Model different from the Interaction Model? - Answers Both
communicators send and receive messages simultaneously within context.
Name the eight essential elements of communication. - Answers Source, message, channel, receiver,
feedback, interference, environment, context.
List the five communication contexts. - Answers Intrapersonal, interpersonal, group, public, mass
communication.
List two characteristics of a responsible communicator. - Answers Prepared, organized, clear,
punctual.
List two characteristics of an ethical communicator. - Answers Trustworthy, respectful, egalitarian,
follows the Golden Rule.
What is perception? - Answers The process of making meaning from the world around us.
What are the three stages of perception? - Answers Selection, organization, interpretation.
What makes a stimulus salient? - Answers It is stimulating, meets needs/interests, or is
expected/unexpected.
What are the three organization principles? - Answers Proximity, similarity, difference.
What is a schema? - Answers A mental framework for organizing information.
What are the four types of perceptual schema? - Answers Physical, role, interaction, psychological
constructs.
What is the primacy effect? - Answers First impressions heavily influence later perceptions.
What is the recency effect? - Answers The most recent impression dominates earlier ones.
Define self-serving bias. - Answers Attributing our successes to internal causes and failures to external
causes.
Define fundamental attribution error. - Answers Over-attributing others' behaviors to internal factors.
What is self-concept? - Answers Your stable perceptions of who you are; multi-faceted and partly
subjective.
What are two influences on self-concept? - Answers Family, culture, social roles, life experiences,
social comparisons.
What is self-monitoring? - Answers Awareness of how you look, sound, and affect others.
What is a self-fulfilling prophecy? - Answers A prediction that causes behaviors that make the
prediction come true.
What are the four quadrants of the Johari Window? - Answers Open, Hidden, Blind, Unknown.
What is intrapersonal communication? - Answers Communication with oneself (self-talk, reflection).
What is interpersonal communication? - Answers Communication between two people with shared
history and trust.
What is social penetration theory? - Answers Relationships deepen through increasing levels of self-
disclosure.
What are the principles of self-disclosure? - Answers Moves in small steps, becomes more intimate,
reciprocal, involves risk and trust.
What are the five relational maintenance strategies? - Answers Positivity, openness, assurances, social
networks, sharing tasks.
What is conflict? - Answers A perceived struggle between incompatible goals or needs.
What are the three key characteristics of communication? - Answers t is a process, involves
understanding, and involves sharing meaning.
What is the Transmission Model of communication? - Answers A linear, one-way model where a
sender transmits a message to a receiver.
What makes the Interaction Model different from the Transmission Model? - Answers It includes two-
way feedback.
What makes the Transactional Model different from the Interaction Model? - Answers Both
communicators send and receive messages simultaneously within context.
Name the eight essential elements of communication. - Answers Source, message, channel, receiver,
feedback, interference, environment, context.
List the five communication contexts. - Answers Intrapersonal, interpersonal, group, public, mass
communication.
List two characteristics of a responsible communicator. - Answers Prepared, organized, clear,
punctual.
List two characteristics of an ethical communicator. - Answers Trustworthy, respectful, egalitarian,
follows the Golden Rule.
What is perception? - Answers The process of making meaning from the world around us.
What are the three stages of perception? - Answers Selection, organization, interpretation.
What makes a stimulus salient? - Answers It is stimulating, meets needs/interests, or is
expected/unexpected.
What are the three organization principles? - Answers Proximity, similarity, difference.
What is a schema? - Answers A mental framework for organizing information.
What are the four types of perceptual schema? - Answers Physical, role, interaction, psychological
constructs.
What is the primacy effect? - Answers First impressions heavily influence later perceptions.
What is the recency effect? - Answers The most recent impression dominates earlier ones.
Define self-serving bias. - Answers Attributing our successes to internal causes and failures to external
causes.
Define fundamental attribution error. - Answers Over-attributing others' behaviors to internal factors.
What is self-concept? - Answers Your stable perceptions of who you are; multi-faceted and partly
subjective.
What are two influences on self-concept? - Answers Family, culture, social roles, life experiences,
social comparisons.
What is self-monitoring? - Answers Awareness of how you look, sound, and affect others.
What is a self-fulfilling prophecy? - Answers A prediction that causes behaviors that make the
prediction come true.
What are the four quadrants of the Johari Window? - Answers Open, Hidden, Blind, Unknown.
What is intrapersonal communication? - Answers Communication with oneself (self-talk, reflection).
What is interpersonal communication? - Answers Communication between two people with shared
history and trust.
What is social penetration theory? - Answers Relationships deepen through increasing levels of self-
disclosure.
What are the principles of self-disclosure? - Answers Moves in small steps, becomes more intimate,
reciprocal, involves risk and trust.
What are the five relational maintenance strategies? - Answers Positivity, openness, assurances, social
networks, sharing tasks.
What is conflict? - Answers A perceived struggle between incompatible goals or needs.
