MGM 101 CHAPTER 1-3 STUDY GUIDE 2026
Manager roles: - Answers -specific actions/behaviours expected of and exhibited by
managers
Interpersonal proles: - Answers -managerial roles that include people and other duties
that a symbolic in nature(Figure head, Leader, Liaison)
Informational roles: - Answers -involve in receiving collecting and disseminating
info(Monitor, Disseminator, spokesperson)
Decisional roles: - Answers -roles that revolve around making choices(Entrepreneur,
disturbance handler, resource allocator)
Technical skills: - Answers -knowledge of and expertise in specialized field
Conceptual skills: - Answers -mental ability to analyze complex situations
Human skill: - Answers -ability to work with others
Universality of management: - Answers -needed in all types of organizations.
Division of labour: - Answers -breakdown of jobs into respective tasks
Classical Approach: - Answers -First studies of management which emphasized
rationality and making workers efficient as possible
Industrial revolution: - Answers -when machine power substituted human power
Scientific Management: - Answers -An approach that involves finding the one best way
for a job to be done
General Administrative Theory: - Answers -management focuses on what managers
do, and what constitutes good management practice.
Principle of management: - Answers -rules of management taught in schools
Bureaucracy: - Answers -form of organization divided by labour, clear defined
hierarchy, rules regulation with impersonal relationships.
Fayol's 14 principles of management... - Answers -
Organizational behaviour(OB): - Answers -study of people's actions at work
Manager roles: - Answers -specific actions/behaviours expected of and exhibited by
managers
Interpersonal proles: - Answers -managerial roles that include people and other duties
that a symbolic in nature(Figure head, Leader, Liaison)
Informational roles: - Answers -involve in receiving collecting and disseminating
info(Monitor, Disseminator, spokesperson)
Decisional roles: - Answers -roles that revolve around making choices(Entrepreneur,
disturbance handler, resource allocator)
Technical skills: - Answers -knowledge of and expertise in specialized field
Conceptual skills: - Answers -mental ability to analyze complex situations
Human skill: - Answers -ability to work with others
Universality of management: - Answers -needed in all types of organizations.
Division of labour: - Answers -breakdown of jobs into respective tasks
Classical Approach: - Answers -First studies of management which emphasized
rationality and making workers efficient as possible
Industrial revolution: - Answers -when machine power substituted human power
Scientific Management: - Answers -An approach that involves finding the one best way
for a job to be done
General Administrative Theory: - Answers -management focuses on what managers
do, and what constitutes good management practice.
Principle of management: - Answers -rules of management taught in schools
Bureaucracy: - Answers -form of organization divided by labour, clear defined
hierarchy, rules regulation with impersonal relationships.
Fayol's 14 principles of management... - Answers -
Organizational behaviour(OB): - Answers -study of people's actions at work
