Information Systems: What Every Business Student Needs to
Know (Chapman & Hall/CRC Textbooks in Computing)
BY EFREM G. MALLACH
2nd Edition
,Test Bank for Information Systems
What
Every Business Student Needs to
Know, 2e Efrem Mallach
Introduction
Chapter 1: Introduction, Systems
True-False
1. For most practical purposes, effectiveness and efficiency mean the same. False
2. Information systems can make a great difference in organizational success.
True
3. Data and information are the same. False
4. A component of a system that is also a system is called a subsidiary. False
5. The two types of feedback in a system are internal and external. True
6. One of the basic operations used in obtaining information from data is
formatting. False
7. Using pi=3.1416 is sufficiently accurate for all purposes. False
8. Using pi=3.1416 is sufficiently accurate to calculate how much fencing you
will need to enclose a small circular vegetable garden, given its diameter.
True
9. Using the previous day’s balance in an ATM (automated teller machine,
cash machine, cashpoint, etc.) would be acceptable timeliness. False
10. The cost of information is an important consideration in its quality. True
11. Information in a computer might be valuable to people who are not
authorized to access it. True
12. Cyberterrorists are usually motivated by the prospect of financial gain. False
13. Using information systems hardly ever raises ethical issues. False
1|Page
,Multiple Choice
1. A system always has all of the following EXCEPT:
a. A boundary.
b. Components.
c. Feedback.
d. Interactions among its components.
2. A car wash is a system because:
a. It has a boundary, and components that work together to achieve a
task.
b. It has a boundary and needs people to achieve a task.
c. It is not a system.
d. It has components that relate to each other.
3. Which of the following was NOT an example, early in this chapter, of a business
being more effective by using information effectively than a business that did
not use it effectively?
a. A shoe store choosing the value of a promotional coupon
b. An airline telling its catering firm how many meals it will need on each
flight
c. A bookseller promoting a new puzzle book
d. A toy manufacturer ordering wheels for wagons
4. Which of the following is NOT a way in which information systems provide
great value to organizations?
a. Improving its administrative processes
b. Connecting parts of the organization
c. Linking an organization with its customers and suppliers
d. Helping its people make better decisions
5. Which of the following is INCORRECT about an information system?
a. An information system processes information
b. “Information system” means the same as “information technology”
c. An information system includes people
d. Information technology is a part of an information system
6. Which are the components of an information system?
a. Databases, computers, modems, and routers
b. Web sites, servers, clients, and end users
c. Microprocessors, RAM, displays, keyboards, and storage devices
d. Hardware, software, people, procedures, and data
2|Page
, 7. The components in the conceptual diagram of information systems do NOT include
a. Data
b. Output
c. People
d. Software
8. Information is NOT:
a. processed data
b. meaningful
c. used to reduce uncertainty
d. raw data
9. Turning data into information involves:
a. Sorting and summarizing
b. Computing and comparing
c. Adding, subtracting, multiplying and dividing
d. Statistical analysis
10. Which of the following is the correct sequence of activities in an information
system?
a. Entering, Processing, Storage, Extracting, Using
b. Entering, Processing, Storage, Using, Extracting
c. Processing, Entering, Using, Storage, Extracting
d. Processing, Storage, Entering, Using, Extracting
11. Which of the following is NOT, according to this book, a measure of information
quality?
a. Correctness
b. Timeliness
c. Completeness
d. Feedback
Short Answer
1. Accomplishing a task with the fewest possible resources is called efficiency.
2. One measure of information is the degree to which it reduces uncertainty.
3. When information is not derived from the proper data values or through the
proper processing steps, it is said to be incorrect.
4. Data is turned into information through calculation and comparison.
3|Page