ARE 112 UPDATED EXAMS SCRIPT QUESTIONS AND
SOLUTIONS RATED A+
✔✔In our Organizational Design Framework from the start of class - a diagram - the
alignment or matching of the "buy-side" and the "sell-side" was referred to as the:
a. strategic fit b. the linear fit c. the external fit d. simple as "the fit" e. the design fit -
✔✔c. the external fit
✔✔In our Organizational Design Framework from the start of class - a diagram - which
one of the following was not included:
a. Tasks b. Culture c. People d. Systems e. Communications - ✔✔e. Communications
✔✔In class we commented that the three schools of management could:
a. be seen as layers b. be combined over time in on one school of management c.
continue to replace each other in the organizational life cycle d. not operate together so
would replace each other - ✔✔a. be seen as layers
✔✔In terms of conflict resolution we saw an example in the story of the sister and the
brother the idea of:
a. two of the answers are correct b. the danger of stonewalling c. focusing on the
interest, not the position d. fact-based analysis tool discussed in class e. all three
answers provided are correct - ✔✔c. focusing on the interest, not the position
✔✔Characteristics of the modern organization as discussed in class is (are):
a. Acquire, marshal, and allocate resources (money and people) b. Respond to
commercial and social environments c. all the answers provided are correct d. two of
the answers provided are correct e. Minimize all cost - ✔✔d. two of the answers
provided are correct
✔✔In the "Beer Bust" case the key phase we wanted to remember was:
a. "...we should always find a way to make the process work better...: b. "...make sure
you have the facts before you decide..." c. "...the world is not a dichotomy..." d. "...what
holds the company together is our shared values..." - ✔✔c. "...the world is not a
dichotomy..."
✔✔In terms of conflict resolution - as we have discussed in class - The Goal puts an
emphasis on:
a. consensus b. data first c. substance over form d. alternative selection e. two of the
answers are correct
ARE - ✔✔a. consensus
✔✔When Mrs. Hogget left for the convention she:
a. left with her daughter b. was on a train c. was on a bus d. riding with Farmer Hogget
e. two of the answers are correct - ✔✔c. was on a bus
,✔✔A drawback to BPR is that BPR:
a. is not related to the IT function in the organization b. requires changing what the
"process does" c. assumes the processes are the limiting factors d. only addresses the
supply chain issues - ✔✔c. assumes the processes are the limiting factors
✔✔The topic of the "patterns in the middle" was from:
a. the value chain b. the link between the agent and the principals c. span of control d.
the component business model - ✔✔d. the component business model
✔✔Going back to The Goal for a minute, when Alex showed up the plant at the start of
the book and saw that Peach was there, we, as discussed in class, had an example of:
a. fundamental attribution error b. sub optimization c. the start of a BPR d. outcome
measures e. the learning quadrant - ✔✔a. fundamental attribution error
✔✔The term "efficient" have to do with:
a. projects b. value propositions c. both projects and processes d. the optimizing model
e. processes - ✔✔e. processes
✔✔difference between classical conditioning and operant learning is:
a. classical condition in more tactile b. in operant learning the response time improves
c. in classical conditional the response time improves d. operant learning is "automatic"
and classical condition in not "automatic" e. none of the answers are correct - ✔✔b. in
operant learning the response time improves
✔✔Planning and scheduling work and assigning tasks and quality control are examples
of:
a. team tasks b. horizontal management c. the flow in the component model d. ways to
limit the span of control e. the decision making model - ✔✔a. team tasks
✔✔In the component business model we discussed type of procurement such as:
a. Direct b. Indirect c. Supply chain driven d. all three answers are correct e. two of the
answers are correct - ✔✔e. two of the answers are correct
✔✔Operant conditioning can be seen as:
a. learning due the consequences of our actions b. learning due the consequences of
actions by other c. both answers are correct d. neither answer is correct - ✔✔a. learning
due the consequences of our actions
✔✔When we have an incremental change we would see:
a. Regionalization then globalization b. Reactive changes c. Performance gap issues d.
two of the answers are correct e. all three answers are correct - ✔✔d. two of the
answers are correct
, ✔✔In the original classical conditioning experiments, the salivation by the dogs to the
meat powder is considered the ______________ .
a. conditioned response. b. unconditioned response c. conditioned stimulus d.
unconditioned stimulus e. two of the answers are correct - ✔✔e. two of the answers are
correct
✔✔The emergence of the working class, democratization of education, and population
centers are related to:
a. none of the answers are correct b. examples of driving forces c. the modern school
of management d. the culture-belief model e. the development of the behavioral school
of management - ✔✔e. the development of the behavioral school of management
✔✔. From class we discussed the purpose of an organization is to:
a. two of the answers are correct b. articulate a goal c. satisfy a goal d. three of the
answers provided are correct e. optimize a goal - ✔✔a. two of the answers are correct
✔✔. Statistical fluctuations that affect the throughput usually occur at the:
a. drum b. buffer c. rope d. at the drum and buffer and rope at the same time e.
anywhere in the system - ✔✔a. drum
✔✔The topic of values and beliefs from class was from:
a. The Beer Bust Case b. The Young Woman Case c. The Goal d. The behavior school
of management e. Two of the answers provided are correct - ✔✔b. The Young Woman
Case
✔✔Which one of the following is not one of the consultant styles from class:
a. Cheerleader b. Analyzer c. Pathfinder d. Stabilizer e. Planner - ✔✔e. Planner
✔✔From class we noted that our example of the recognition of the behavioral school
was seen in:
a. Fayol's work b. labor unions c. the Hawthorne experiments d. as a result of work
done during World War II - ✔✔c. the Hawthorne experiments
✔✔Theory X - Theory Y by Mcgregor belong to the:
a. scientific management school b. classical school c. behavioral school d.
management science school e. both the behavioral school and the management
science school - ✔✔c. behavioral school
✔✔The example in class of the rich tourist and the poor vendor was from the discussion
on:
a. the systems approach b. learning c. drum-buffer-rope d. conflict resolution e. the
behavioral school - ✔✔d. conflict resolution
SOLUTIONS RATED A+
✔✔In our Organizational Design Framework from the start of class - a diagram - the
alignment or matching of the "buy-side" and the "sell-side" was referred to as the:
a. strategic fit b. the linear fit c. the external fit d. simple as "the fit" e. the design fit -
✔✔c. the external fit
✔✔In our Organizational Design Framework from the start of class - a diagram - which
one of the following was not included:
a. Tasks b. Culture c. People d. Systems e. Communications - ✔✔e. Communications
✔✔In class we commented that the three schools of management could:
a. be seen as layers b. be combined over time in on one school of management c.
continue to replace each other in the organizational life cycle d. not operate together so
would replace each other - ✔✔a. be seen as layers
✔✔In terms of conflict resolution we saw an example in the story of the sister and the
brother the idea of:
a. two of the answers are correct b. the danger of stonewalling c. focusing on the
interest, not the position d. fact-based analysis tool discussed in class e. all three
answers provided are correct - ✔✔c. focusing on the interest, not the position
✔✔Characteristics of the modern organization as discussed in class is (are):
a. Acquire, marshal, and allocate resources (money and people) b. Respond to
commercial and social environments c. all the answers provided are correct d. two of
the answers provided are correct e. Minimize all cost - ✔✔d. two of the answers
provided are correct
✔✔In the "Beer Bust" case the key phase we wanted to remember was:
a. "...we should always find a way to make the process work better...: b. "...make sure
you have the facts before you decide..." c. "...the world is not a dichotomy..." d. "...what
holds the company together is our shared values..." - ✔✔c. "...the world is not a
dichotomy..."
✔✔In terms of conflict resolution - as we have discussed in class - The Goal puts an
emphasis on:
a. consensus b. data first c. substance over form d. alternative selection e. two of the
answers are correct
ARE - ✔✔a. consensus
✔✔When Mrs. Hogget left for the convention she:
a. left with her daughter b. was on a train c. was on a bus d. riding with Farmer Hogget
e. two of the answers are correct - ✔✔c. was on a bus
,✔✔A drawback to BPR is that BPR:
a. is not related to the IT function in the organization b. requires changing what the
"process does" c. assumes the processes are the limiting factors d. only addresses the
supply chain issues - ✔✔c. assumes the processes are the limiting factors
✔✔The topic of the "patterns in the middle" was from:
a. the value chain b. the link between the agent and the principals c. span of control d.
the component business model - ✔✔d. the component business model
✔✔Going back to The Goal for a minute, when Alex showed up the plant at the start of
the book and saw that Peach was there, we, as discussed in class, had an example of:
a. fundamental attribution error b. sub optimization c. the start of a BPR d. outcome
measures e. the learning quadrant - ✔✔a. fundamental attribution error
✔✔The term "efficient" have to do with:
a. projects b. value propositions c. both projects and processes d. the optimizing model
e. processes - ✔✔e. processes
✔✔difference between classical conditioning and operant learning is:
a. classical condition in more tactile b. in operant learning the response time improves
c. in classical conditional the response time improves d. operant learning is "automatic"
and classical condition in not "automatic" e. none of the answers are correct - ✔✔b. in
operant learning the response time improves
✔✔Planning and scheduling work and assigning tasks and quality control are examples
of:
a. team tasks b. horizontal management c. the flow in the component model d. ways to
limit the span of control e. the decision making model - ✔✔a. team tasks
✔✔In the component business model we discussed type of procurement such as:
a. Direct b. Indirect c. Supply chain driven d. all three answers are correct e. two of the
answers are correct - ✔✔e. two of the answers are correct
✔✔Operant conditioning can be seen as:
a. learning due the consequences of our actions b. learning due the consequences of
actions by other c. both answers are correct d. neither answer is correct - ✔✔a. learning
due the consequences of our actions
✔✔When we have an incremental change we would see:
a. Regionalization then globalization b. Reactive changes c. Performance gap issues d.
two of the answers are correct e. all three answers are correct - ✔✔d. two of the
answers are correct
, ✔✔In the original classical conditioning experiments, the salivation by the dogs to the
meat powder is considered the ______________ .
a. conditioned response. b. unconditioned response c. conditioned stimulus d.
unconditioned stimulus e. two of the answers are correct - ✔✔e. two of the answers are
correct
✔✔The emergence of the working class, democratization of education, and population
centers are related to:
a. none of the answers are correct b. examples of driving forces c. the modern school
of management d. the culture-belief model e. the development of the behavioral school
of management - ✔✔e. the development of the behavioral school of management
✔✔. From class we discussed the purpose of an organization is to:
a. two of the answers are correct b. articulate a goal c. satisfy a goal d. three of the
answers provided are correct e. optimize a goal - ✔✔a. two of the answers are correct
✔✔. Statistical fluctuations that affect the throughput usually occur at the:
a. drum b. buffer c. rope d. at the drum and buffer and rope at the same time e.
anywhere in the system - ✔✔a. drum
✔✔The topic of values and beliefs from class was from:
a. The Beer Bust Case b. The Young Woman Case c. The Goal d. The behavior school
of management e. Two of the answers provided are correct - ✔✔b. The Young Woman
Case
✔✔Which one of the following is not one of the consultant styles from class:
a. Cheerleader b. Analyzer c. Pathfinder d. Stabilizer e. Planner - ✔✔e. Planner
✔✔From class we noted that our example of the recognition of the behavioral school
was seen in:
a. Fayol's work b. labor unions c. the Hawthorne experiments d. as a result of work
done during World War II - ✔✔c. the Hawthorne experiments
✔✔Theory X - Theory Y by Mcgregor belong to the:
a. scientific management school b. classical school c. behavioral school d.
management science school e. both the behavioral school and the management
science school - ✔✔c. behavioral school
✔✔The example in class of the rich tourist and the poor vendor was from the discussion
on:
a. the systems approach b. learning c. drum-buffer-rope d. conflict resolution e. the
behavioral school - ✔✔d. conflict resolution
