RBS Cintas Exam Questions with
Complete Solutions3
What is the principle objective - ANSWERS-We will exceed our customers expectations by
maximizing the long term value of Cintas for its shareholders and working partners
What are the 3 components of corporate culture - ANSWERS-Principal objective, corporate
culture, management systems
What is the fas mission statement - ANSWERS-The triple double
What are 3 components of our safety vision? - ANSWERS-Every cintas location is injury free, all
partners are engaged in continually improving safety, cintas is recognized as a world class leader
in safety and health performance
List 5 keys if smith driving - ANSWERS-Aim high in steering, get the big picture, keep your eyes
moving, leave yourself an out, make yourself known
Steps of the sales process are. - ANSWERS-Pre call plan, build rapport, your, presentation, close
Detail out steps to pre call plan - ANSWERS-Dynamics information, pre call plan form, samples/
relevant literature
steps of building rapport - ANSWERS-Set the agenda, uncover bo/bm, ask program specific
questions, validate the decision maker, + _ bias, cintro
Detail steps of the tour - ANSWERS-Focus, evidence, agreement, ponc, requirement
Complete Solutions3
What is the principle objective - ANSWERS-We will exceed our customers expectations by
maximizing the long term value of Cintas for its shareholders and working partners
What are the 3 components of corporate culture - ANSWERS-Principal objective, corporate
culture, management systems
What is the fas mission statement - ANSWERS-The triple double
What are 3 components of our safety vision? - ANSWERS-Every cintas location is injury free, all
partners are engaged in continually improving safety, cintas is recognized as a world class leader
in safety and health performance
List 5 keys if smith driving - ANSWERS-Aim high in steering, get the big picture, keep your eyes
moving, leave yourself an out, make yourself known
Steps of the sales process are. - ANSWERS-Pre call plan, build rapport, your, presentation, close
Detail out steps to pre call plan - ANSWERS-Dynamics information, pre call plan form, samples/
relevant literature
steps of building rapport - ANSWERS-Set the agenda, uncover bo/bm, ask program specific
questions, validate the decision maker, + _ bias, cintro
Detail steps of the tour - ANSWERS-Focus, evidence, agreement, ponc, requirement
