SUPERVISION OF POLICE PERSONNEL
10TH EDITION NATHAN IANNONE
MARVIN IANNONE JEFF BERNSTEIN
ROBERT DOWD INSTRUCTOR MANUAL
WITH TEST BANK COMPREHENSIVE TEST
PAPER 2026 COMPLETE ANSWERS
ACCURATE
⫸ Conversion to the position of first-line supervisor. Answer: Demands
the ability to accept and adapt to change.
⫸ Hu-TACK. Answer: Acronym for human skills, tactical skills,
affective skills, conceptual skills, and knowledge-based skills.
⫸ Accountability. Answer: The obligation a person, group, or
organization assumes for the execution of authority, including
answering, reporting, and assuming.
⫸ Supervisor's role in accomplishing work through people. Answer:
Must know the abilities and limitations of each employee.
⫸ Shaping attitudes and conduct of line officers. Answer: A good way
is by setting an example of personal conduct that exemplifies adherence
to a strong code of ethics.
,⫸ Failure by a subordinate to perform at acceptable levels. Answer:
Must be confronted and resolved in favor of the organization.
⫸ First-line supervisors. Answer: Individuals who perform important
functions such as paperwork, discipline, political affairs, and resolution
of conflict.
⫸ Conflict resolution. Answer: The process where subordinates turn to
supervisors to resolve conflicts.
⫸ Internal affairs investigation responsibility. Answer: In agencies
without internal affairs units, first-line supervisors are responsible for
conducting investigations.
⫸ Affective skills. Answer: Skills that deal with emotions, agency
goals, and values.
⫸ True statement about police departments. Answer: A common aspect
of successful police departments is the creation of a work environment
that fosters the development of good supervisors.
⫸ Supervisor's role in productivity. Answer: An important task of a
supervisor is to assist employees to become productive members of the
organization.
,⫸ Challenges faced by today's police supervisors. Answer: Today's
police supervisors deal with problems and challenges totally unheard of
several years ago due to technological advances.
⫸ Written policy on deadly force. Answer: Nearly all large law
enforcement agencies have a written policy pertaining to the use of
deadly force.
⫸ Public contact of supervisors. Answer: Supervisors have greater
contact with the public than any other police managerial position.
⫸ 'Sink or swim' cliché. Answer: Refers to newly promoted individuals
fending for themselves.
⫸ Responsibility vs Accountability. Answer: Responsibility is the
obligation to perform whereas accountability is the liability one assumes
to ensure that an obligation to perform is fulfilled.
⫸ Goal of accountability. Answer: The goal of accountability is to
enhance performance, not to look for someone that can be held
responsible and be punished.
⫸ Levels of accountability. Answer: The five levels of accountability
are personal, individual, team, organizational, and stakeholders.
, ⫸ Most important element of accountability. Answer: The most
important element of the accountability environment is leadership.
⫸ Community policing. Answer: A philosophy of policing in which
officers work closely with community residents.
⫸ Community policing involves. Answer: Reduction of crime and fear
of crime, addressing overall neighborhood decay and social problems,
and addressing civil disobedience and striving to improve the quality of
life in neighborhoods.
⫸ Successful community policing demands. Answer: A long-term
commitment.
⫸ Essential ingredient of community policing. Answer: Empowerment
of officers and first-line supervisors.
⫸ Supervisor's role in community policing. Answer: Coaches, supports,
mediates, and helps officers in identifying, planning, analyzing, and
solving community problems.
⫸ Reinforcing collaboration in problem solving. Answer: Supervisors
can reinforce the collaboration process of problem solving by
monitoring the efforts of officers.
10TH EDITION NATHAN IANNONE
MARVIN IANNONE JEFF BERNSTEIN
ROBERT DOWD INSTRUCTOR MANUAL
WITH TEST BANK COMPREHENSIVE TEST
PAPER 2026 COMPLETE ANSWERS
ACCURATE
⫸ Conversion to the position of first-line supervisor. Answer: Demands
the ability to accept and adapt to change.
⫸ Hu-TACK. Answer: Acronym for human skills, tactical skills,
affective skills, conceptual skills, and knowledge-based skills.
⫸ Accountability. Answer: The obligation a person, group, or
organization assumes for the execution of authority, including
answering, reporting, and assuming.
⫸ Supervisor's role in accomplishing work through people. Answer:
Must know the abilities and limitations of each employee.
⫸ Shaping attitudes and conduct of line officers. Answer: A good way
is by setting an example of personal conduct that exemplifies adherence
to a strong code of ethics.
,⫸ Failure by a subordinate to perform at acceptable levels. Answer:
Must be confronted and resolved in favor of the organization.
⫸ First-line supervisors. Answer: Individuals who perform important
functions such as paperwork, discipline, political affairs, and resolution
of conflict.
⫸ Conflict resolution. Answer: The process where subordinates turn to
supervisors to resolve conflicts.
⫸ Internal affairs investigation responsibility. Answer: In agencies
without internal affairs units, first-line supervisors are responsible for
conducting investigations.
⫸ Affective skills. Answer: Skills that deal with emotions, agency
goals, and values.
⫸ True statement about police departments. Answer: A common aspect
of successful police departments is the creation of a work environment
that fosters the development of good supervisors.
⫸ Supervisor's role in productivity. Answer: An important task of a
supervisor is to assist employees to become productive members of the
organization.
,⫸ Challenges faced by today's police supervisors. Answer: Today's
police supervisors deal with problems and challenges totally unheard of
several years ago due to technological advances.
⫸ Written policy on deadly force. Answer: Nearly all large law
enforcement agencies have a written policy pertaining to the use of
deadly force.
⫸ Public contact of supervisors. Answer: Supervisors have greater
contact with the public than any other police managerial position.
⫸ 'Sink or swim' cliché. Answer: Refers to newly promoted individuals
fending for themselves.
⫸ Responsibility vs Accountability. Answer: Responsibility is the
obligation to perform whereas accountability is the liability one assumes
to ensure that an obligation to perform is fulfilled.
⫸ Goal of accountability. Answer: The goal of accountability is to
enhance performance, not to look for someone that can be held
responsible and be punished.
⫸ Levels of accountability. Answer: The five levels of accountability
are personal, individual, team, organizational, and stakeholders.
, ⫸ Most important element of accountability. Answer: The most
important element of the accountability environment is leadership.
⫸ Community policing. Answer: A philosophy of policing in which
officers work closely with community residents.
⫸ Community policing involves. Answer: Reduction of crime and fear
of crime, addressing overall neighborhood decay and social problems,
and addressing civil disobedience and striving to improve the quality of
life in neighborhoods.
⫸ Successful community policing demands. Answer: A long-term
commitment.
⫸ Essential ingredient of community policing. Answer: Empowerment
of officers and first-line supervisors.
⫸ Supervisor's role in community policing. Answer: Coaches, supports,
mediates, and helps officers in identifying, planning, analyzing, and
solving community problems.
⫸ Reinforcing collaboration in problem solving. Answer: Supervisors
can reinforce the collaboration process of problem solving by
monitoring the efforts of officers.
