CMN 1148: INTRO TO
ORGANIZATIONAL COMMS
CHAPTERS 1-4 EXAM QUESTIONS
WITH DETAILED ANSWERS 2026
The Original Main Role of the Media - ANSWERSTo Inform
Media - ANSWERSthe plural form of medium, a channel of communication
Organizational Communication - ANSWERSOrganisational communication is
communication between anything
The Communication Process - ANSWERSthe transfer of a message from a sender to a
receiver
Verbal Communication - ANSWERScommunication that uses written or spoken words
Non-verbal communication - ANSWERSCommunicating without the use of words.
Aristotelian Communication - ANSWERSLinear / One-Way Communication
The Three Appeals Aristotle Relied on - ANSWERSEthos, Logos, Pathos
Ethos - ANSWERSappeals based on the credibility of the speaker
Logos - ANSWERSappeals based on logic and reasoning
Pathos - ANSWERSappeals based on emotion
Lasswell's Model - ANSWERSWho says what in which channel to whom with what
effect?
Shannon-Weaver Model - ANSWERSa communication model that includes the
information source, the message, the receiver, the sender, the channel, the signal and
any noise that may interrupt the communication process
Schramm's Model - ANSWERSthe notion of one's life and all that one has lived through
is represented by Field of Experience
Dance Model - ANSWERSContributed to the idea that the communication process is
never-ending process, no fixed beginning or ending
, Barnlund's Transactional Model - ANSWERSContributed to the idea that
communicators act simultaneously as senders and receivers and includes both verbal
and non-verbal elements
self-concept - ANSWERSall our thoughts and feelings about ourselves
self-esteem - ANSWERSone's feelings of high or low self-worth
four faces of self-concept - ANSWERSself-image, looking glass-self, ideal self, real self
self-image - ANSWERSa person's mental picture of him or herself
looking-glass self - ANSWERSan image of yourself based on what you believe others
think of you
ideal self - ANSWERSone's perception of whom one should be or would like to be
real self - ANSWERSperson who we actually are
life script - ANSWERSa list of events that a person believes would be most important
throughout his or her lifetime
The Role of The Inner Voice is - ANSWERSto write our life scripts
Self-fullfilling prophecies - ANSWERSrefers to way by which expectations of others can
influence expectations of self
The Influence of Parents on the Expectations of Self - ANSWERSFirst-born children
receive different messages from their parents; as a result, they tend to outstrip later-
born children when it comes to achievements
The Influence of Peers on the Expectations of Self - ANSWERSChildren also place a
great deal of weight on the opinions of peers, who influence how they see their physical,
academic, and social abilities
The Ideal Self - ANSWERSDirectly Related to The Media and who you want to be
The Myth of Perfection - ANSWERSThe myth of perfection says that it is both possible
and desirable to achieve perfection.
Repeated exposure to unrealistic media images often results in a 3 step process, which
is... - ANSWERS1. We tend to overestimate the weight of the media personalities and
underestimate our own weight
2. These unfavourable comparisons lead to body image disturbance or dissatisfaction
ORGANIZATIONAL COMMS
CHAPTERS 1-4 EXAM QUESTIONS
WITH DETAILED ANSWERS 2026
The Original Main Role of the Media - ANSWERSTo Inform
Media - ANSWERSthe plural form of medium, a channel of communication
Organizational Communication - ANSWERSOrganisational communication is
communication between anything
The Communication Process - ANSWERSthe transfer of a message from a sender to a
receiver
Verbal Communication - ANSWERScommunication that uses written or spoken words
Non-verbal communication - ANSWERSCommunicating without the use of words.
Aristotelian Communication - ANSWERSLinear / One-Way Communication
The Three Appeals Aristotle Relied on - ANSWERSEthos, Logos, Pathos
Ethos - ANSWERSappeals based on the credibility of the speaker
Logos - ANSWERSappeals based on logic and reasoning
Pathos - ANSWERSappeals based on emotion
Lasswell's Model - ANSWERSWho says what in which channel to whom with what
effect?
Shannon-Weaver Model - ANSWERSa communication model that includes the
information source, the message, the receiver, the sender, the channel, the signal and
any noise that may interrupt the communication process
Schramm's Model - ANSWERSthe notion of one's life and all that one has lived through
is represented by Field of Experience
Dance Model - ANSWERSContributed to the idea that the communication process is
never-ending process, no fixed beginning or ending
, Barnlund's Transactional Model - ANSWERSContributed to the idea that
communicators act simultaneously as senders and receivers and includes both verbal
and non-verbal elements
self-concept - ANSWERSall our thoughts and feelings about ourselves
self-esteem - ANSWERSone's feelings of high or low self-worth
four faces of self-concept - ANSWERSself-image, looking glass-self, ideal self, real self
self-image - ANSWERSa person's mental picture of him or herself
looking-glass self - ANSWERSan image of yourself based on what you believe others
think of you
ideal self - ANSWERSone's perception of whom one should be or would like to be
real self - ANSWERSperson who we actually are
life script - ANSWERSa list of events that a person believes would be most important
throughout his or her lifetime
The Role of The Inner Voice is - ANSWERSto write our life scripts
Self-fullfilling prophecies - ANSWERSrefers to way by which expectations of others can
influence expectations of self
The Influence of Parents on the Expectations of Self - ANSWERSFirst-born children
receive different messages from their parents; as a result, they tend to outstrip later-
born children when it comes to achievements
The Influence of Peers on the Expectations of Self - ANSWERSChildren also place a
great deal of weight on the opinions of peers, who influence how they see their physical,
academic, and social abilities
The Ideal Self - ANSWERSDirectly Related to The Media and who you want to be
The Myth of Perfection - ANSWERSThe myth of perfection says that it is both possible
and desirable to achieve perfection.
Repeated exposure to unrealistic media images often results in a 3 step process, which
is... - ANSWERS1. We tend to overestimate the weight of the media personalities and
underestimate our own weight
2. These unfavourable comparisons lead to body image disturbance or dissatisfaction
