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Examen

OSC Exam 1 Questions With Complete Solutions

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OSC Exam 1 Questions With Complete Solutions

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OSC Exam 1 Questions With Complete Solutions

"Enlighted trial and error succeeds over the planning of _____"
(fill in the blank, as per the IDEO video). Correct Answers the
lone genius.

A party of 5 goes to the Green Iguana. The waiter takes 10
seconds to get from the kitchen to the table (or vice versa), and
takes 30 seconds to manually take each person's order at the
table. The waiter always starts in the kitchen, goes out to a table,
takes the order for the batch (whatever the batch size), and then
delivers the order for only that batch back to kitchen. If the
waiter takes the table's orders in batches of 1 (only taking the
order of 1 person), what is the waiter's total time required to
process the orders for the entire table? Correct Answers 250
seconds

A pharmacy has two types of customers: those who are there to
pick up a repeat prescription (this takes on average 1 minute),
and those who are there to pick up a first-time prescription (this
takes on average 6 minutes as it requires some explanation). On
average 20 customers arrive per hour who want a repeat
prescription, and also 20 who want a first-time prescription.
How many employees should this pharmacy hire at the bare
minimum? Correct Answers 3

A process operates for 10 hours a day. The process experiences
demand of 1200 / day (meaning customers wish to purchase
1200 units per day). How many units does the process need to
produce per operating minute in order to meet the demand?
Correct Answers 2

, According to the article "In Pursuit of Product Modularity...",
what is an example of a product where most users have the same
basic preferences in product features, and there is little disparity
in the need for updating of the various "pieces" of the product?
Correct Answers the iphone hardware

According to the article "In Pursuit of Product Modularity...",
what is an example of a product where most users have the same
basic preferences in product features, but there is wide disparity
in the need for updating of the various "pieces" of the product?
Correct Answers An inkjet printer

According to the article "In Pursuit of Product Modularity...",
what is an example of a product where users have disparate
preferences in product features, and there is wide disparity in the
need for updating of the various "pieces" of the product? Correct
Answers iphone software

According to the article "In Pursuit of Product Modularity...",
what is an example of a product where users have disparate
preferences in product features, but there is little disparity in the
need for updating of the various "pieces" of the product? Correct
Answers the automibile

At a Mexican fast-food chain, a customer a) decides what type
of food s/he wants (e.g., burrito, salad, or tacos), b) decides what
fillings s/he wants (e.g., chicken, fish, or vegetable), c) decides
what toppings s/he wants (e.g., lettuce, guacamole, or cheese),
and d) pays for the order that may or may not include a drink.
One employee works at each of the steps a) through c), and two

Información del documento

Subido en
30 de enero de 2026
Número de páginas
13
Escrito en
2025/2026
Tipo
Examen
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