1
NCM 41119L FINAL EXAM WITH REAL TEST EXAM
QUESTIONS AND ANSWERS
2026 VERSION
1. One leadership theory states that “leaders are born and not made,”
which refers to which of the following theories?
A. Trait B. Charismatic C. Great Man D. Situational
2. She came across a theory which states that the leadership style is
effective dependent on the situation. Which of the following styles best
fits a situation when the followers are self-directed, experts and are
matured individuals?
A. Democratic B. Authoritarian C. Laissez faire D.
Bureaucratic
3. She surfs the internet for more information about leadership styles.
She reads about shared leadership as a practice in some magnet
hospitals. Which of the following describes this style of leadership?
A. Leadership behavior is generally determined by the relationship
between the leader’s personality and the specific situation
B. Leaders believe that people are basically good and need not be
closely controlled
C. Leaders rely heavily on visioning and inspire members to achieve
results
D. Leadership is shared at the point of care.
4. Ms. Rona learns that some leaders are transactional leaders. Which of
the following does NOT characterize a transactional leader?
A. Focuses on management tasks
B. Is a caretaker
C. Uses trade-offs to meet goals
D. Inspires others with vision
,2
5. She finds out that some managers have benevolent-authoritative style
of management. Which of the following behaviors will she exhibit most
likely?
A. Have condescending trust and confidence in their subordinates
B. Gives economic or ego awards
C. Communicates downward to the staff
D. Allows decision making among subordinates
6. Henry is a Unit Manager I the Medical Unit. He is not satisfied with the
way things are going in his unit. Patient satisfaction rate is 60% for two
consecutive months and staff morale is at its lowest. He decides to plan
and initiate changes that will push for a turnaround in the condition of
the unit. Which of the following actions is a priority for Henry?
A. Call for a staff meeting and take this up in the agenda.
B. Seek help from her manager.
C. Develop a strategic action on how to deal with these concerns.
D. Ignore the issues since these will be resolved naturally.
7. He knows that there are external forces that influence changes in his
unit. Which of the following is NOT an external force?
A. Memo from the CEO to cut down on electrical consumption
B. Demands of the labor sector to increase wages
C. Low morale of staff in his unit
D. Exacting regulatory and accreditation standards
8. After discussing the possible effects of the low patient satisfaction rate,
the staff started to list down possible strategies to solve the problems
head-on. Should they decide to vote on the best change strategy, which
of the following strategies is referred to this?
A. Collaboration B. Majority rule C. Dominance D.
Compromise
9. One staff suggests that they review the pattern of nursing care that
they are using, which is described as a:
A. job description
B. system used to deliver
C. manual of procedure
, 3
D. rules to be followed
10. Which of the following is TRUE about functional nursing?
A. Concentrates on tasks and activities
B. Emphasizes use of group collaboration
C. One-to-one nurse-patient ratio
D. Provides continuous, coordinated and comprehensive nursing
services
11. Stephanie is a new Staff Educator of a private tertiary hospital. She
conducts orientation among new staff nurses in her department. Joseph,
one of the new staff nurses, wants to understand the channel of
communication, span of control and lines of communication. Which of
the following will provide this information?
A. Organizational structure
B. Policy
C. Job description
D. Manual of procedures
12. Stephanie is often seen interacting with the medical intern during
coffee breaks and after duty hours. What type of organizational structure
is this?
A. Formal B. Informal C. Staff D. Line
13. She takes pride in saying that the hospital has a decentralized
structure. Which of the following is NOT compatible with this type of
model?
A. Flat organization
B. Participatory approach
C. Shared governance
D. Tall organization
14. Centralized organizations have some advantages. Which of the
following statements are TRUE?
1. Highly cost-effective
2. Makes management easier
3. Reflects the interest of the worker
4. Allows quick decisions or actions.
NCM 41119L FINAL EXAM WITH REAL TEST EXAM
QUESTIONS AND ANSWERS
2026 VERSION
1. One leadership theory states that “leaders are born and not made,”
which refers to which of the following theories?
A. Trait B. Charismatic C. Great Man D. Situational
2. She came across a theory which states that the leadership style is
effective dependent on the situation. Which of the following styles best
fits a situation when the followers are self-directed, experts and are
matured individuals?
A. Democratic B. Authoritarian C. Laissez faire D.
Bureaucratic
3. She surfs the internet for more information about leadership styles.
She reads about shared leadership as a practice in some magnet
hospitals. Which of the following describes this style of leadership?
A. Leadership behavior is generally determined by the relationship
between the leader’s personality and the specific situation
B. Leaders believe that people are basically good and need not be
closely controlled
C. Leaders rely heavily on visioning and inspire members to achieve
results
D. Leadership is shared at the point of care.
4. Ms. Rona learns that some leaders are transactional leaders. Which of
the following does NOT characterize a transactional leader?
A. Focuses on management tasks
B. Is a caretaker
C. Uses trade-offs to meet goals
D. Inspires others with vision
,2
5. She finds out that some managers have benevolent-authoritative style
of management. Which of the following behaviors will she exhibit most
likely?
A. Have condescending trust and confidence in their subordinates
B. Gives economic or ego awards
C. Communicates downward to the staff
D. Allows decision making among subordinates
6. Henry is a Unit Manager I the Medical Unit. He is not satisfied with the
way things are going in his unit. Patient satisfaction rate is 60% for two
consecutive months and staff morale is at its lowest. He decides to plan
and initiate changes that will push for a turnaround in the condition of
the unit. Which of the following actions is a priority for Henry?
A. Call for a staff meeting and take this up in the agenda.
B. Seek help from her manager.
C. Develop a strategic action on how to deal with these concerns.
D. Ignore the issues since these will be resolved naturally.
7. He knows that there are external forces that influence changes in his
unit. Which of the following is NOT an external force?
A. Memo from the CEO to cut down on electrical consumption
B. Demands of the labor sector to increase wages
C. Low morale of staff in his unit
D. Exacting regulatory and accreditation standards
8. After discussing the possible effects of the low patient satisfaction rate,
the staff started to list down possible strategies to solve the problems
head-on. Should they decide to vote on the best change strategy, which
of the following strategies is referred to this?
A. Collaboration B. Majority rule C. Dominance D.
Compromise
9. One staff suggests that they review the pattern of nursing care that
they are using, which is described as a:
A. job description
B. system used to deliver
C. manual of procedure
, 3
D. rules to be followed
10. Which of the following is TRUE about functional nursing?
A. Concentrates on tasks and activities
B. Emphasizes use of group collaboration
C. One-to-one nurse-patient ratio
D. Provides continuous, coordinated and comprehensive nursing
services
11. Stephanie is a new Staff Educator of a private tertiary hospital. She
conducts orientation among new staff nurses in her department. Joseph,
one of the new staff nurses, wants to understand the channel of
communication, span of control and lines of communication. Which of
the following will provide this information?
A. Organizational structure
B. Policy
C. Job description
D. Manual of procedures
12. Stephanie is often seen interacting with the medical intern during
coffee breaks and after duty hours. What type of organizational structure
is this?
A. Formal B. Informal C. Staff D. Line
13. She takes pride in saying that the hospital has a decentralized
structure. Which of the following is NOT compatible with this type of
model?
A. Flat organization
B. Participatory approach
C. Shared governance
D. Tall organization
14. Centralized organizations have some advantages. Which of the
following statements are TRUE?
1. Highly cost-effective
2. Makes management easier
3. Reflects the interest of the worker
4. Allows quick decisions or actions.
