Exam Study Guide QUESTIONS WITH
CORRECT ANSWERS
Chapter 19A - CORRECT ANSWERS-Department of elder affairs
Abuse - CORRECT ANSWERS-An act or omission which results in serious physical or emotional injury to
an elderly person or financial exploitation of an elderly person; or the failure, inability, or resistance of
an elderly person to provide for him one or more of the necessities essential for physical and emotional
well-being without which the elderly person would be unable to safely remain in the community.
Exceptions to abuse - CORRECT ANSWERS-tenets and teachings of the church or religious denomination
by a duly accredited practitioner thereof.
Definition of "Elderly person" - CORRECT ANSWERS-an individual who is sixty years of age or over
Definition of "Emergency" for elder abuse - CORRECT ANSWERS-A situation in which an elderly person is
living in conditions which present a substantial risk of death or immediate and serious physical or mental
harm.
Definition of "Guardian" of elderly - CORRECT ANSWERS-a person who has qualified as a guardian of an
elderly person pursuant to chapter two hundred and one, but shall not include a guardian ad litem
Timeline for reporting abuse - CORRECT ANSWERS-1) Immediately make a verbal report
2) Within 48 hours make a written report
Who makes a report in a corporation or agency - CORRECT ANSWERS-The worker reports to the
executive director, then the executive director reports verbally and in writing.
When is the reporter liable - CORRECT ANSWERS-If the reporter was the perpetrator of abuse or
inflicted or caused abuse.
Authorized activities of protective services agencies - CORRECT ANSWERS-1) receive and investigate
reports
2) to furnish protective services WITH person's consent
3) to petition the court for appointment of a conservator or guardian or for issuance of an emergency
order
4) to furnish protective services in an emergency
5) to furnish protective services WITH the guardian's consent
6) to serve as conservator, guardian, or temporary guardian of a protected person
7) to perform all other functions determined to be necessary for the department
Procedure to assess and evaluate the information reported - CORRECT ANSWERS-1) visit to the
residence
2) consultations with appropriate service agencies and individuals who have knowledge of the situation
of potential abuse
procedure of the department if abuse is founded - CORRECT ANSWERS-1) evaluate person's functional
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, capacity
2) evaluate person's situation and resources
3) create a service plan for protective services that uses the least restrictive alternatives
Information to include when making a report - CORRECT ANSWERS-Name, address, age, info on abuse,
anything else relevant to the case. Optionally, reporter can leave contact info (name, address, phone).
Procedure if reasonable cause has been found for an abuse-related death. - CORRECT ANSWERS-death is
immediately reported to the district attorney of the county in which the abuse was reported. Within 45
days, the department will notify the reporter in writing regarding response to report.
Agencies used to provide protective services - CORRECT ANSWERS-public and nonprofit private agencies
closest to the protected person
The department insures that the designated agency has to: - CORRECT ANSWERS-1) demonstrate
experience working with the profile of the protected person
2) there is continuity of care
3) have the capacity to respond to emergency calls 24 hours a day
additional services authorized to assist protected person - CORRECT ANSWERS-medical care, mental
health care, and emergency financial assistance
Protected person is given services when: - CORRECT ANSWERS-protected person consents
If protected person lacks the ability to consent: - CORRECT ANSWERS-Department or agency can petition
the court with specific facts that made them think the person does not have the capacity to consent.
The court then hears the case within 14 days.
Immediate family members rights in an emergency related to potential elderly abuse - CORRECT
ANSWERS-family members can petition the court for an emergency order for protective services
Geriatric evaluation process: - CORRECT ANSWERS-1) name and address of the place of residence
2) description of current treatment and services, if any
3) evaluation of person's current physical, mental, and social conditions
4) recommendation for the least restrictive environment
reimbursement process for protective services of elderly - CORRECT ANSWERS-elderly person will only
be required to reimburse the department for protective services if they are determined to have
sufficient funds to do so.
Department process if elder abuse report is not substantiated - CORRECT ANSWERS-within three years,
department will either destroy the report and other records related to the case, or physically remove all
identifying details from report
Chapter 19C - CORRECT ANSWERS-Disabled persons protection commission
Definition of "Disabled Person" - CORRECT ANSWERS-a person between the ages of 18 and 59 who is a
person with an intellectual disability or who is otherwise mentally or physically disabled as a result of
such mental or physical disability is wholly or partially dependent on others to meet his/her daily needs
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