MANAGING PERFORMANCE THROUGH
TRAINING AND DEVELOPMENT 8TH
CANADIAN EDITION ALAN SAKS ROBERT
HACCOUN TEST BANK ALL CHAPTERS
100% ORIGINAL VERIFIED CERTIFICATION
REVIEW SET 2026 ANSWERS GUARANTEED
PASS
⫸ the process by which a new employee is welcomed and integrated
into a hospitality organization Answer: On-boarding
⫸ the process of identifying candidates for current or future position
vacancies. Answer: Recruitment
⫸ The process of choosing on individual for a current or future position
vacancy. Answer: Selection
⫸ Best practices for HR managers to use to assist in on boarding efforts:
Answer: -be truthful
-pay attention to the applicant
-make introductions if appropriate
-lay the groundwork
⫸ Factors affecting recruiting efforts: Answer: -legal constraints
,-Economic constraints
-Industry constraints
-organizational constraints
-position constraints
⫸ a process to determine the specific tasks that must be done, as well as
the knowledge and skills workers must have to complete those tasks.
Answer: job analysis
⫸ The knowledge, skills, and other requirements necessary to perform
the tasks described in a job description. Answer: job specification
⫸ The amount of money and other items of value (benefits, bonuses,
perks) given in exchange for work performed. Answer: compensation
⫸ The number of unemployed people in a community or other
designated area who are seeking work; expressed as a percentage of the
area's entire labor force Answer: unemployment rate
⫸ A promote-from-within recruitment approach used to seek qualified
job applicants Answer: internal search
⫸ advantages of internal searches: Answer: -build employee morale
-can be initiated quickly
, -improves the probability of making good selection because much is
already known about individual being selected.
-less costly than external or outsourced searches
-reduced training time and -fewer training cost -individual already
familiar
-encourage talented individuals to stay with the organization
-are looked upon favorably by the EEOC-
⫸ Possible disadvantages if internal searches: Answer: -inbreeding
-resentment among managers
-employee resentment
-recruitment and selection are still needed
-increased use of training resources
⫸ a recommendation about a potential applicant provided by a current
employee Answer: employee referral
⫸ Favoritism in employment based on kinship Answer: Nepotism
⫸ An approach to seeking job applicants that focuses on candidates not
currently employed by the organization Answer: external search
⫸ Traditional strategies for external searches includes: Answer: -
traditional advertisements
TRAINING AND DEVELOPMENT 8TH
CANADIAN EDITION ALAN SAKS ROBERT
HACCOUN TEST BANK ALL CHAPTERS
100% ORIGINAL VERIFIED CERTIFICATION
REVIEW SET 2026 ANSWERS GUARANTEED
PASS
⫸ the process by which a new employee is welcomed and integrated
into a hospitality organization Answer: On-boarding
⫸ the process of identifying candidates for current or future position
vacancies. Answer: Recruitment
⫸ The process of choosing on individual for a current or future position
vacancy. Answer: Selection
⫸ Best practices for HR managers to use to assist in on boarding efforts:
Answer: -be truthful
-pay attention to the applicant
-make introductions if appropriate
-lay the groundwork
⫸ Factors affecting recruiting efforts: Answer: -legal constraints
,-Economic constraints
-Industry constraints
-organizational constraints
-position constraints
⫸ a process to determine the specific tasks that must be done, as well as
the knowledge and skills workers must have to complete those tasks.
Answer: job analysis
⫸ The knowledge, skills, and other requirements necessary to perform
the tasks described in a job description. Answer: job specification
⫸ The amount of money and other items of value (benefits, bonuses,
perks) given in exchange for work performed. Answer: compensation
⫸ The number of unemployed people in a community or other
designated area who are seeking work; expressed as a percentage of the
area's entire labor force Answer: unemployment rate
⫸ A promote-from-within recruitment approach used to seek qualified
job applicants Answer: internal search
⫸ advantages of internal searches: Answer: -build employee morale
-can be initiated quickly
, -improves the probability of making good selection because much is
already known about individual being selected.
-less costly than external or outsourced searches
-reduced training time and -fewer training cost -individual already
familiar
-encourage talented individuals to stay with the organization
-are looked upon favorably by the EEOC-
⫸ Possible disadvantages if internal searches: Answer: -inbreeding
-resentment among managers
-employee resentment
-recruitment and selection are still needed
-increased use of training resources
⫸ a recommendation about a potential applicant provided by a current
employee Answer: employee referral
⫸ Favoritism in employment based on kinship Answer: Nepotism
⫸ An approach to seeking job applicants that focuses on candidates not
currently employed by the organization Answer: external search
⫸ Traditional strategies for external searches includes: Answer: -
traditional advertisements
