HUMAN RESOURCES MANAGEMENT WGU
C232 EXAM STUDY GUIDE 2026 FULL
QUESTIONS AND CORRECT ANSWERS
⩥ Multiple Linear Regression. Answer: An extension of simple linear
regression analysis. However, instead of relating employment to just one
variable, multiple variables are used.
⩥ Nominal Grouping Technique. Answer: A group process involving
problem identification, solution generation, and decision-making.
⩥ Redundancy Planning. Answer: HR planning associated with the
process of laying off employees who are no longer needed.
⩥ Replacement Planning. Answer: This type of planning uses charts that
show the names of the current occupants of positions in the organization
and the names of likely replacements.
⩥ Simple Linear Regression. Answer: A projection of future demand is
based on a past relationship between the organization's employment
level and a variable related to employment, such as sales and shows how
these measures are connected.
,⩥ Succession Planning. Answer: This type of planning tends to be long-
term, developmental, and flexible. Although this type of planning is
widely practiced, many employers who use it tend to emphasize
characteristics of the managers and downplay characteristics of the
positions to which the managers may eventually be promoted.
⩥ Deontological Theories. Answer: These theories of ethics evaluate the
rightness or wrongness of an action based on how well that action
conforms to some rule or principle, regardless of the consequences.
⩥ External Environment. Answer: The factors that organizations and
their managers have no control over, such as legislation, changes in
technology, competition, and so on.
⩥ HR. Answer: Often referring to the department charged with
overseeing an organization's personnel or human resources.
⩥ Human Resource Management (HRM). Answer: Is responsible for the
recruitment, selection, training, and motivation of the organization's
employees and is therefore concerned with the fundamental task of
defining and analyzing jobs in organizations.
⩥ Internal Environment. Answer: Factors that organizations control as
they interact in the global marketplace, such as culture, product
development, and strategy.
,⩥ Quality of Work Life. Answer: The quality of life experienced by
employees in their work environments.
⩥ SWOT Analysis. Answer: An acronym for strengths, weaknesses,
opportunities, and threats. This analysis provides the firm actionable
direction for competing in the marketplace.
⩥ Strategy. Answer: The plan an organization has to compete in a
marketplace. A strategy can consist of products and services, employees,
and the organization's goals, among other things.
⩥ Strengths. Answer: A company's core competencies, abilities, and
capacities that give it an advantage when meeting the needs of target
customers.
⩥ Technology. Answer: The equipment and knowledge used to produce
goods and services. The exact meaning varies widely among industries
and fields.
⩥ Threats. Answer: Conditions, trends, or barriers in the external
environment that hinder firm performance.
⩥ Utilitarian Theories. Answer: A theory of ethics that evaluates the
rightness or wrongness of an action based on the consequences of that
action.
, ⩥ Define internal factors impacting business strategies.. Answer:
Internal business strategies are:
* company strategy & culture
* company structure
* company size
* top management
* company HR perceptions
* internal technology available
⩥ Define external factors impacting business strategies.. Answer: *
changing technology
* economy
* competition
* Globalization
* Legislation
⩥ Peer Appraisal. Answer: Performance Assessment of an employee's
performance or future success by his or her work colleagues. Often
considered an effective tool when teamwork and participation are part of
the organizational culture.
⩥ List the Administrative use of Performance Appraisals
(PA)/Evaluations.. Answer: 1. Salary in-/de-creases
C232 EXAM STUDY GUIDE 2026 FULL
QUESTIONS AND CORRECT ANSWERS
⩥ Multiple Linear Regression. Answer: An extension of simple linear
regression analysis. However, instead of relating employment to just one
variable, multiple variables are used.
⩥ Nominal Grouping Technique. Answer: A group process involving
problem identification, solution generation, and decision-making.
⩥ Redundancy Planning. Answer: HR planning associated with the
process of laying off employees who are no longer needed.
⩥ Replacement Planning. Answer: This type of planning uses charts that
show the names of the current occupants of positions in the organization
and the names of likely replacements.
⩥ Simple Linear Regression. Answer: A projection of future demand is
based on a past relationship between the organization's employment
level and a variable related to employment, such as sales and shows how
these measures are connected.
,⩥ Succession Planning. Answer: This type of planning tends to be long-
term, developmental, and flexible. Although this type of planning is
widely practiced, many employers who use it tend to emphasize
characteristics of the managers and downplay characteristics of the
positions to which the managers may eventually be promoted.
⩥ Deontological Theories. Answer: These theories of ethics evaluate the
rightness or wrongness of an action based on how well that action
conforms to some rule or principle, regardless of the consequences.
⩥ External Environment. Answer: The factors that organizations and
their managers have no control over, such as legislation, changes in
technology, competition, and so on.
⩥ HR. Answer: Often referring to the department charged with
overseeing an organization's personnel or human resources.
⩥ Human Resource Management (HRM). Answer: Is responsible for the
recruitment, selection, training, and motivation of the organization's
employees and is therefore concerned with the fundamental task of
defining and analyzing jobs in organizations.
⩥ Internal Environment. Answer: Factors that organizations control as
they interact in the global marketplace, such as culture, product
development, and strategy.
,⩥ Quality of Work Life. Answer: The quality of life experienced by
employees in their work environments.
⩥ SWOT Analysis. Answer: An acronym for strengths, weaknesses,
opportunities, and threats. This analysis provides the firm actionable
direction for competing in the marketplace.
⩥ Strategy. Answer: The plan an organization has to compete in a
marketplace. A strategy can consist of products and services, employees,
and the organization's goals, among other things.
⩥ Strengths. Answer: A company's core competencies, abilities, and
capacities that give it an advantage when meeting the needs of target
customers.
⩥ Technology. Answer: The equipment and knowledge used to produce
goods and services. The exact meaning varies widely among industries
and fields.
⩥ Threats. Answer: Conditions, trends, or barriers in the external
environment that hinder firm performance.
⩥ Utilitarian Theories. Answer: A theory of ethics that evaluates the
rightness or wrongness of an action based on the consequences of that
action.
, ⩥ Define internal factors impacting business strategies.. Answer:
Internal business strategies are:
* company strategy & culture
* company structure
* company size
* top management
* company HR perceptions
* internal technology available
⩥ Define external factors impacting business strategies.. Answer: *
changing technology
* economy
* competition
* Globalization
* Legislation
⩥ Peer Appraisal. Answer: Performance Assessment of an employee's
performance or future success by his or her work colleagues. Often
considered an effective tool when teamwork and participation are part of
the organizational culture.
⩥ List the Administrative use of Performance Appraisals
(PA)/Evaluations.. Answer: 1. Salary in-/de-creases
