INTRODUCTION TO MANAGEMENT FINAL EXAM UNIVERSITY
OF IOWA QUESTIONS AND ANSWERS
Course Overview - CORRECT ANSWER✅✅
Correlation between missed classes and final grade points. - CORRECT ANSWER✅✅in class participation
through PollEverywhere website is 50 points. 3 lowest are dropped, so missed classes you use one of
your 3 drops.
.41
Definition of management - CORRECT ANSWER✅✅getting work done through others... concerned with
efficiency and effectiveness in the work process.
How do I get help? - CORRECT ANSWER✅✅1) do your homework = search for your answer first
2) think strategically about who to ask
3) prepare a good question
4) be patient, kind, and professional
Life Lesson #1 - CORRECT ANSWER✅✅The most effective and most respected people show initiative
and look for answers before relying on other people.
Life Lesson #2 - CORRECT ANSWER✅✅Sometimes the person sitting next to you is the best source of
information.
Life Lesson #3 - CORRECT ANSWER✅✅Even if your boss really likes you, do not bother him or her with
questions that you should be able to answer yourself.
Life Lesson #4 - CORRECT ANSWER✅✅Do your homework, and let people know you've done your
homework, otherwise they just might ask you, "Did you do your homework?"
,Life Lesson #5 - CORRECT ANSWER✅✅Make other people feel that their work is important, even if you
are not sure whether it is.
Life Lesson #6 - CORRECT ANSWER✅✅Gratitude gains you a great deal of good will from others;
adopting an attitude of entitlement and being a jerk irritates others and may mean you don't get the
answers you need.
Life Lesson #7 - CORRECT ANSWER✅✅Sometimes a short face-to-face meeting is the best way to get
questions answered, and to get to know someone.
Life Lesson #8 - CORRECT ANSWER✅✅Your time is valuable. So is theirs. People who schedule ahead of
time will get attention. People who don't may be ignored.
Life Lesson #9 - CORRECT ANSWER✅✅Asking the right person, the right way, is the best way to get the
right answer and gain respect in the process.
Management Overview (Chapter 1) - CORRECT ANSWER✅✅
Types of Managers - CORRECT ANSWER✅✅Top management
Middle management
First-line management.
Models (what are they generally?) - CORRECT ANSWER✅✅Top management - executives responsible
for the overall direction of the organization.
Examples: chief executive officer and vice president
Middle management - responsible for setting objectives consistent with top management's goals and for
planning and implementing submitting strategies for achieving these objectives.
Examples: director, (HR), regional manager
,First-line management - train and supervise the performance of non-managerial employees who are
directly responsible for producing the company's products or services.
Examples: supervisor, department and office managers, sales manager, assistant HR manager
Four Functions - CORRECT ANSWER✅✅planning - first line managers
organizing - middle manager and first line managers
leading - top manager
controlling - middle manager
Gaining management skills - CORRECT ANSWER✅✅1) conceptual - the ability to see the whole picture
of the company and seeing things that could be, and how your company relates to other companies
2) human - the ability to work with others (people skills)
3) technical skills - knowing how to do a specific task or job
Top 3 (of 10) mistakes managers make - CORRECT ANSWER✅✅1) Bully
2) arrogant
3) untrustworthy
Transition to management #1 - CORRECT ANSWER✅✅1) managers' initial expectations:
-be the boss
-formal authority
-manage tasks
-JOB IS MANAGING PEOPLE
Transition to management #2 - CORRECT ANSWER✅✅2) after 6 months as a manager
, -initial expectations were wrong
-FAST PACE
-HEAVY WORKLOAD
-job is to be problem solver and troubleshooter for subordinates
Transition to management #3 - CORRECT ANSWER✅✅3) after a year as a manager
-no longer a do-er
-communication, listening, and positive reinforcement
-learning to adapt to and control stress
-job is PEOPLE DEVELOPMENT
Self-Management - CORRECT ANSWER✅✅
1st stage of the self management process, including tips and mistakes - CORRECT ANSWER✅✅1) SELF
ASSESSMENTS AND PLANNING (planning)
tips - ask:
- who am i now? Who do i want to be?
- what are my strengths? what do i want them to be?
- what am i doing now? what i want to be doing?
- where am i now? where do i want to go?
common mistakes:
- not having any standards
- ignoring important parts of our identities
2nd stage of the self management process, including tips and mistakes - CORRECT ANSWER✅✅2) GOAL
SETTING (organizing)
OF IOWA QUESTIONS AND ANSWERS
Course Overview - CORRECT ANSWER✅✅
Correlation between missed classes and final grade points. - CORRECT ANSWER✅✅in class participation
through PollEverywhere website is 50 points. 3 lowest are dropped, so missed classes you use one of
your 3 drops.
.41
Definition of management - CORRECT ANSWER✅✅getting work done through others... concerned with
efficiency and effectiveness in the work process.
How do I get help? - CORRECT ANSWER✅✅1) do your homework = search for your answer first
2) think strategically about who to ask
3) prepare a good question
4) be patient, kind, and professional
Life Lesson #1 - CORRECT ANSWER✅✅The most effective and most respected people show initiative
and look for answers before relying on other people.
Life Lesson #2 - CORRECT ANSWER✅✅Sometimes the person sitting next to you is the best source of
information.
Life Lesson #3 - CORRECT ANSWER✅✅Even if your boss really likes you, do not bother him or her with
questions that you should be able to answer yourself.
Life Lesson #4 - CORRECT ANSWER✅✅Do your homework, and let people know you've done your
homework, otherwise they just might ask you, "Did you do your homework?"
,Life Lesson #5 - CORRECT ANSWER✅✅Make other people feel that their work is important, even if you
are not sure whether it is.
Life Lesson #6 - CORRECT ANSWER✅✅Gratitude gains you a great deal of good will from others;
adopting an attitude of entitlement and being a jerk irritates others and may mean you don't get the
answers you need.
Life Lesson #7 - CORRECT ANSWER✅✅Sometimes a short face-to-face meeting is the best way to get
questions answered, and to get to know someone.
Life Lesson #8 - CORRECT ANSWER✅✅Your time is valuable. So is theirs. People who schedule ahead of
time will get attention. People who don't may be ignored.
Life Lesson #9 - CORRECT ANSWER✅✅Asking the right person, the right way, is the best way to get the
right answer and gain respect in the process.
Management Overview (Chapter 1) - CORRECT ANSWER✅✅
Types of Managers - CORRECT ANSWER✅✅Top management
Middle management
First-line management.
Models (what are they generally?) - CORRECT ANSWER✅✅Top management - executives responsible
for the overall direction of the organization.
Examples: chief executive officer and vice president
Middle management - responsible for setting objectives consistent with top management's goals and for
planning and implementing submitting strategies for achieving these objectives.
Examples: director, (HR), regional manager
,First-line management - train and supervise the performance of non-managerial employees who are
directly responsible for producing the company's products or services.
Examples: supervisor, department and office managers, sales manager, assistant HR manager
Four Functions - CORRECT ANSWER✅✅planning - first line managers
organizing - middle manager and first line managers
leading - top manager
controlling - middle manager
Gaining management skills - CORRECT ANSWER✅✅1) conceptual - the ability to see the whole picture
of the company and seeing things that could be, and how your company relates to other companies
2) human - the ability to work with others (people skills)
3) technical skills - knowing how to do a specific task or job
Top 3 (of 10) mistakes managers make - CORRECT ANSWER✅✅1) Bully
2) arrogant
3) untrustworthy
Transition to management #1 - CORRECT ANSWER✅✅1) managers' initial expectations:
-be the boss
-formal authority
-manage tasks
-JOB IS MANAGING PEOPLE
Transition to management #2 - CORRECT ANSWER✅✅2) after 6 months as a manager
, -initial expectations were wrong
-FAST PACE
-HEAVY WORKLOAD
-job is to be problem solver and troubleshooter for subordinates
Transition to management #3 - CORRECT ANSWER✅✅3) after a year as a manager
-no longer a do-er
-communication, listening, and positive reinforcement
-learning to adapt to and control stress
-job is PEOPLE DEVELOPMENT
Self-Management - CORRECT ANSWER✅✅
1st stage of the self management process, including tips and mistakes - CORRECT ANSWER✅✅1) SELF
ASSESSMENTS AND PLANNING (planning)
tips - ask:
- who am i now? Who do i want to be?
- what are my strengths? what do i want them to be?
- what am i doing now? what i want to be doing?
- where am i now? where do i want to go?
common mistakes:
- not having any standards
- ignoring important parts of our identities
2nd stage of the self management process, including tips and mistakes - CORRECT ANSWER✅✅2) GOAL
SETTING (organizing)
