ADMS 1305 EXAM QUESTIONS AND ANSWERS
100% PASS
Electronic Mail (Email) - ANSWER -Informal Message sent by one computer user to
another
-Must have email address, email program, and internet
-*Heading: key the accurate email address of receiver and <specific> subject line
Mixed Punctuation Page - ANSWER -Means placing a colon (:) after the salutation and a
comma (,) after the complimentary close
-EX. Dear Ms. Hill:
Sincerely,
Communication experts
Template - ANSWER -Blueprint for text, graphics, and formatting in document
-Software usually provides templates for frequently formatted documents (letters,
memos)
-Can be used without any editing
-Can be saved w/ a new template name
Reference Line - ANSWER -Directs the reader to source documents or to files
-*Double space below letter address
, Mailing Notations - ANSWER -Notations such as FACSIMILE, OVERNIGHT, or SPECIAL
DELIVERY = *provides record of how letter was sent*
-Other notations such as PERSONAL or CONFIDENTIAL = *how it should be treated*
-Key in ALL CAPS at left margin -> double space below date line on envelope, right alone
with stamp
Simplified Block Style Letter Page - ANSWER -Variation of block format
-All lines begin at left margin
-Salutation (Mr.,Ms., etc) and complimentary close (Sincerely, best, etc.) are >OMITTED<
-subject line is required
-used efficiently when letter is addressed to company or addressees name is unknown
Modified Block Letter - ANSWER -Only difference from basic block letter format is that
the DATELINE AND CLOSING LINE are MOVED FROM LEFT margin to the CENTER
-Paragraphs may be indented but it is more efficient to NOT indent
Two Page Reports - ANSWER -Side margins: set according to body
-Top margins: 1.5" for 1st page,preline pages, and reference page
-Page #: include for 2nd and pages of report in the top right margin
-Single lines: avoid single lines at top or bottom, don't separate side headings from a
page that follows
100% PASS
Electronic Mail (Email) - ANSWER -Informal Message sent by one computer user to
another
-Must have email address, email program, and internet
-*Heading: key the accurate email address of receiver and <specific> subject line
Mixed Punctuation Page - ANSWER -Means placing a colon (:) after the salutation and a
comma (,) after the complimentary close
-EX. Dear Ms. Hill:
Sincerely,
Communication experts
Template - ANSWER -Blueprint for text, graphics, and formatting in document
-Software usually provides templates for frequently formatted documents (letters,
memos)
-Can be used without any editing
-Can be saved w/ a new template name
Reference Line - ANSWER -Directs the reader to source documents or to files
-*Double space below letter address
, Mailing Notations - ANSWER -Notations such as FACSIMILE, OVERNIGHT, or SPECIAL
DELIVERY = *provides record of how letter was sent*
-Other notations such as PERSONAL or CONFIDENTIAL = *how it should be treated*
-Key in ALL CAPS at left margin -> double space below date line on envelope, right alone
with stamp
Simplified Block Style Letter Page - ANSWER -Variation of block format
-All lines begin at left margin
-Salutation (Mr.,Ms., etc) and complimentary close (Sincerely, best, etc.) are >OMITTED<
-subject line is required
-used efficiently when letter is addressed to company or addressees name is unknown
Modified Block Letter - ANSWER -Only difference from basic block letter format is that
the DATELINE AND CLOSING LINE are MOVED FROM LEFT margin to the CENTER
-Paragraphs may be indented but it is more efficient to NOT indent
Two Page Reports - ANSWER -Side margins: set according to body
-Top margins: 1.5" for 1st page,preline pages, and reference page
-Page #: include for 2nd and pages of report in the top right margin
-Single lines: avoid single lines at top or bottom, don't separate side headings from a
page that follows
