Clinics led by Nurse Executives are part of? correct answers Outpatient Services
Census of Inpatient Units over 24hrs starts at? correct answers 12:01am
What is the first thing a Nurse Executive needs to do before an interview about quality
standards? correct answers Have a discussion with the institution's person in charge of PR.
Nurse executive is thinking of leaving primary care and transitioning to patient-centered care in
order to work with a multidisciplinary team, what is the main shortcoming of patient-centered
care? correct answers More expensive to implement.
A Nurse executive prepares a pro forma operating budget prior to renovation, what does this
accomplish? correct answers Estimate what the cost of the renovations is likely to be.
For two-way communication to be effective there needs to be? correct answers Feedback
Identify the initial stage in an organizational change as per Duck's Change Curve model of 2002
correct answers Stagnation
As far as innovation and other changes are concerned the most important role of the Nurse
Executive is? correct answers To offer a vision
Relationship-based care model focus on three major relationships-the nurse or other health-care
provider and the patient and family, the individual and what other party? correct answers The
health care provider's colleagues.
The first thing the nurse executive should do to upgrade the existing orientation program is to?
correct answers Hold a meeting with supervisors of all units to get their input.
Which of the following is an alternative used to refer to total factor productivity? correct answers
Multifactor productivity
Which of the following is true regarding productivity? correct answers Many different factors
care have a positive or negative impact on productivity.
During orientations, what type of content gives adults the most motivation to learn? correct
answers Content addressing their short term learning needs.
A health corporation's total assets are valued at a billion dollars and the total liabilities are valued
at $754,739,089. What is the asset/liability ratio? correct answers
1,000,000,000/754,739,089=1.324
The correct stages of the recruitment process? correct answers Job analysis, screening, sourcing,
and selection
, Indian Health Service correct answers It was founded in 1955 under the US department of Health
and Human Services.
The best qualified for a job in a hospital? correct answers an overqualified individual whose
qualifications far exceed the job expectations.
What is the main characteristic of an operating budget that distinguishes it from capital budget?
correct answers Operating budgets are used for patient care equipment with costs less than $1000
Which is the most ideal intervention to utilize when two parties in conflict turn their frustration
into anger? correct answers Clarifying the differences according to the individual's goals and
priorities.
Which mentorship techniques used in professional development programs involves mentor
sending the mentee into complex situations that they have not experienced before? correct
answers Catalyzing
A tool that effectively analyzes the steps taken when processes are complex? correct answers
Flowchart
The benefit of reverse mentoring for an organization and individuals with regard to professional
development? correct answers Mentees receive new and advanced techniques and perspectives.
A circumstance that shows there is likely to be no resolution to a conflict? correct answers
Conflict frequently occurs
The terms and processes association with enchantment of performance and quality have
continued to evolve over the years, which of the follow represents a process that correctly
matches its previous and currently used term respectively? correct answers Total quality
management, quality management
A RCA has to be credible and thorough, what needs to be done for the analysis to be deemed
credible? correct answers The causes that are not applicable must also be explained.
The performance improvement structure of a magnet hospital. correct answers A flattened and
decentralized organizational structure.
Which term best describes the process that seeks to eliminate the gap existing between the
present situation and the situation as it ought to be? correct answers Problem-solving
Identify the change theory that involves developing relationships, diagnosing a problem and
subsequently acquiring the required resources? correct answers Havelock's Six phases of planned
change