MGMT 300 EXAM 2 QUESTIONS
AND ANSWERS
What does Value Stream Mapping show? - Answer-It shows the process flows in a
manner similar to an ordinary process map.
What is the key difference between Value Stream Mapping and an ordinary process
map? - Answer-Value Stream Mapping highlights value-added versus non-value-added
activities.
What additional information does Value Stream Mapping include? - Answer-It includes
the costs associated with both value and non-value added work activities.
4 Layout Designs - Answer-Product (assembly line/WSs), Process (functional grouping -
job shop), Cellular (self-contained groups), Fixed-position (project)
Product (assembly line/WSs) - Answer-An arrangement based on the sequence of
operations that is performed during the manufacturing of a good or service. (assembly
line)
Process (functional grouping - job shop) - Answer-Consists of a functional grouping of
equipment or activities that do similar work.
Cellular (self-contained groups): - Answer-"The design is not according to the functional
characteristics of equipment, but rather, based on self-contained groups of equipment
(called cells) needed for producing a particular set of goods or services.
Fixed-position (project): - Answer-Consolidates the resources necessary to manufacture
a good or deliver a service, such as people, materials, and equipment, in one physical
location." Synonymous with project.
Which of the following is NOT a competing constraint for a project? - Answer-Ethics
What is considered the lowest level in the WBS? - Answer-Work package
Which of the following is NOT a characteristic of a project? - Answer-Recurring
Method used to estimate the minimum project duration and determine the amount of
scheduling flexibilty - Answer-Critical Path Method (CPM)
, The RACI Matrix is used to: - Answer-Define involvement of stakeholders
Which of the following is an example of a process? - Answer-Order Fulfillment
Example of a durable good? - Answer-furniture
"Customers judge the value of a service and form perceptions through ____". - Answer-
Service encounters
Goods and services differ in several ways. Which of the following differences is correct>
- Answer-Patents do not protect services
A ____ is "synonymous with project." (Consolidates the resources necessary to
manufacture a good or deliver a service, such as people, materials, and equipment, in
one physical location.) Synonymous with project.) - Answer-Fixed position layout
"Product layouts in flow shops generally consist of a fixed sequence of ___" - Answer-
Workstations
____" occurs when one stage completes work and no units from the previous stage are
awaiting processing" - Answer-Lack of work delay
Which of the following is a sequencing rule for processing a set of jobs on a single
processor? - Answer-First-come, first-served, Earliest Due date, and
Shortest processing time
In general, "the ____ specifies the ____" - Answer-sequencing, scheduling
____ is defined as, "The amount of time a job spends in the shop or factory" - Answer-
Flow time
As shown by the calculation practice problems during lecture, "tardiness is defined as
zero if job is ___" - Answer-completed before or on the due date
A coffee maker waiting to be painted is an example of which type of inventory? -
Answer-Work in process
Which of the below is an inventory carrying cost (ICC) - Answer-Capital, Risk, Storage
space
____ is defined as, "The delay of final activities until the latest possible time" - Answer-
Postponement
____ refers to, "The process of ensuring the availability of products through inventory
administration." - Answer-Inventory Management
AND ANSWERS
What does Value Stream Mapping show? - Answer-It shows the process flows in a
manner similar to an ordinary process map.
What is the key difference between Value Stream Mapping and an ordinary process
map? - Answer-Value Stream Mapping highlights value-added versus non-value-added
activities.
What additional information does Value Stream Mapping include? - Answer-It includes
the costs associated with both value and non-value added work activities.
4 Layout Designs - Answer-Product (assembly line/WSs), Process (functional grouping -
job shop), Cellular (self-contained groups), Fixed-position (project)
Product (assembly line/WSs) - Answer-An arrangement based on the sequence of
operations that is performed during the manufacturing of a good or service. (assembly
line)
Process (functional grouping - job shop) - Answer-Consists of a functional grouping of
equipment or activities that do similar work.
Cellular (self-contained groups): - Answer-"The design is not according to the functional
characteristics of equipment, but rather, based on self-contained groups of equipment
(called cells) needed for producing a particular set of goods or services.
Fixed-position (project): - Answer-Consolidates the resources necessary to manufacture
a good or deliver a service, such as people, materials, and equipment, in one physical
location." Synonymous with project.
Which of the following is NOT a competing constraint for a project? - Answer-Ethics
What is considered the lowest level in the WBS? - Answer-Work package
Which of the following is NOT a characteristic of a project? - Answer-Recurring
Method used to estimate the minimum project duration and determine the amount of
scheduling flexibilty - Answer-Critical Path Method (CPM)
, The RACI Matrix is used to: - Answer-Define involvement of stakeholders
Which of the following is an example of a process? - Answer-Order Fulfillment
Example of a durable good? - Answer-furniture
"Customers judge the value of a service and form perceptions through ____". - Answer-
Service encounters
Goods and services differ in several ways. Which of the following differences is correct>
- Answer-Patents do not protect services
A ____ is "synonymous with project." (Consolidates the resources necessary to
manufacture a good or deliver a service, such as people, materials, and equipment, in
one physical location.) Synonymous with project.) - Answer-Fixed position layout
"Product layouts in flow shops generally consist of a fixed sequence of ___" - Answer-
Workstations
____" occurs when one stage completes work and no units from the previous stage are
awaiting processing" - Answer-Lack of work delay
Which of the following is a sequencing rule for processing a set of jobs on a single
processor? - Answer-First-come, first-served, Earliest Due date, and
Shortest processing time
In general, "the ____ specifies the ____" - Answer-sequencing, scheduling
____ is defined as, "The amount of time a job spends in the shop or factory" - Answer-
Flow time
As shown by the calculation practice problems during lecture, "tardiness is defined as
zero if job is ___" - Answer-completed before or on the due date
A coffee maker waiting to be painted is an example of which type of inventory? -
Answer-Work in process
Which of the below is an inventory carrying cost (ICC) - Answer-Capital, Risk, Storage
space
____ is defined as, "The delay of final activities until the latest possible time" - Answer-
Postponement
____ refers to, "The process of ensuring the availability of products through inventory
administration." - Answer-Inventory Management
