Texas Basic Telecommunicator Practice Exam
Review Questions and Verified Answers
Telecommunicator Correct Answer: Professional who manages emergency communications.
Crime Scene Correct Answer: Location where a crime has occurred.
Victim Statement Correct Answer: Account provided by the victim of a crime.
Texas Administrative Code Section 218 Correct Answer: Regulation requiring 20 hours of annual
training.
Continuing Education Correct Answer: Ongoing training to maintain professional competence.
ALI Correct Answer: Automatic Location Identification for emergency calls.
ANI Correct Answer: Automatic Number Identification for caller's phone number.
Mental Health Conditions Correct Answer: Disorders affecting mood and behavior.
NAMI Correct Answer: National Alliance on Mental Illness.
Suicide Statistics Correct Answer: 66% of suicides linked to mental illness.
Diplomatic Immunity Correct Answer: Legal immunity for foreign diplomats in the U.S.
TTY Correct Answer: Telecommunication device for the deaf.
Relay Services Correct Answer: Communication services for the hearing impaired.
Discriminative Listening Correct Answer: Listening to distinguish different sounds and meanings.
Emergency Service Request Correct Answer: Call for immediate assistance from public safety.
Transfer Protocol Correct Answer: Method for transferring emergency calls to responders.
Visual Display Correct Answer: TTY component showing characters in lowercase.
, Acoustic Coupler Correct Answer: TTY device that connects phone lines.
Public Safety Agency Correct Answer: Organization responsible for emergency response.
Human Resources in Emergencies Correct Answer: Personnel required for effective emergency
communication.
Emergency Call Handling Correct Answer: Process of managing urgent requests for help.
Breadwinner Statistics Correct Answer: 40% of households had mothers as primary earners.
Negligence Correct Answer: Failure to act with ordinary care.
Dispatch personnel Correct Answer: Need unit number for documentation.
Mental disorder Correct Answer: Condition affecting thinking and daily functioning.
Professionalism Correct Answer: Beliefs about personal professional conduct.
Attempted abductions Correct Answer: Non-definitive abduction including verbal exchanges.
Distress Correct Answer: Negative stress leading to health issues.
Decision-making tools Correct Answer: Methods to evaluate choices and outcomes.
Demographic changes Correct Answer: Shifts in U.S. population dynamics.
Effective communication methods Correct Answer: Includes questioning, verbal, reacting,
summarization.
Medical care statistics Correct Answer: 34% receive care for intimate partner injuries.
Active listening technique Correct Answer: Paraphrasing to confirm understanding.
TTY calls Correct Answer: Should not be transferred to avoid losing connection.
Family abductions Correct Answer: Abduction involving relatives or guardians.
Non-family abductions Correct Answer: Abduction involving non-relatives.
Review Questions and Verified Answers
Telecommunicator Correct Answer: Professional who manages emergency communications.
Crime Scene Correct Answer: Location where a crime has occurred.
Victim Statement Correct Answer: Account provided by the victim of a crime.
Texas Administrative Code Section 218 Correct Answer: Regulation requiring 20 hours of annual
training.
Continuing Education Correct Answer: Ongoing training to maintain professional competence.
ALI Correct Answer: Automatic Location Identification for emergency calls.
ANI Correct Answer: Automatic Number Identification for caller's phone number.
Mental Health Conditions Correct Answer: Disorders affecting mood and behavior.
NAMI Correct Answer: National Alliance on Mental Illness.
Suicide Statistics Correct Answer: 66% of suicides linked to mental illness.
Diplomatic Immunity Correct Answer: Legal immunity for foreign diplomats in the U.S.
TTY Correct Answer: Telecommunication device for the deaf.
Relay Services Correct Answer: Communication services for the hearing impaired.
Discriminative Listening Correct Answer: Listening to distinguish different sounds and meanings.
Emergency Service Request Correct Answer: Call for immediate assistance from public safety.
Transfer Protocol Correct Answer: Method for transferring emergency calls to responders.
Visual Display Correct Answer: TTY component showing characters in lowercase.
, Acoustic Coupler Correct Answer: TTY device that connects phone lines.
Public Safety Agency Correct Answer: Organization responsible for emergency response.
Human Resources in Emergencies Correct Answer: Personnel required for effective emergency
communication.
Emergency Call Handling Correct Answer: Process of managing urgent requests for help.
Breadwinner Statistics Correct Answer: 40% of households had mothers as primary earners.
Negligence Correct Answer: Failure to act with ordinary care.
Dispatch personnel Correct Answer: Need unit number for documentation.
Mental disorder Correct Answer: Condition affecting thinking and daily functioning.
Professionalism Correct Answer: Beliefs about personal professional conduct.
Attempted abductions Correct Answer: Non-definitive abduction including verbal exchanges.
Distress Correct Answer: Negative stress leading to health issues.
Decision-making tools Correct Answer: Methods to evaluate choices and outcomes.
Demographic changes Correct Answer: Shifts in U.S. population dynamics.
Effective communication methods Correct Answer: Includes questioning, verbal, reacting,
summarization.
Medical care statistics Correct Answer: 34% receive care for intimate partner injuries.
Active listening technique Correct Answer: Paraphrasing to confirm understanding.
TTY calls Correct Answer: Should not be transferred to avoid losing connection.
Family abductions Correct Answer: Abduction involving relatives or guardians.
Non-family abductions Correct Answer: Abduction involving non-relatives.
