MANAGING PERFORMANCE THROUGH TRAINING AND DEVELOPMENT CH 1-5, 8, 9, 12 EXAM QUESTIONS AND ANSWERS RATED A+ SURE PASS!!!

MANAGING PERFORMANCE
THROUGH TRAINING AND
DEVELOPMENT CH 1-5, 8, 9, 12 EXAM
QUESTIONS AND ANSWERS RATED
A+ SURE PASS!!!
InstructionalmMethodsm-mCORRECTmANSWERSmThemtechniquesmusedmtomstimulatemlearning



Whatmaremsomemexamplesmofminstructionalmmethods?m(9)m-mCORRECTmANSWERSm-mLecture

-mDiscussion

-mCasemStudy

-mCasemIncident

-mBehaviourmmodellingmtraining

-mRolemPlay

-mSimulations

-mGames

-mActionmLearning



Amcasemstudym-
mCORRECTmANSWERSmAmtrainingmmethodminmwhichmtraineesmdiscuss,manalyze,mandmsolvemproblem


smbasedmonmamrealmsituation.



Whatmaremthemobjectivesmofmusingmcasemstudiesmasminstructionalmmethods?m-
mCORRECTmANSWERSm1.mIntroducemrealismmintomtrainees'mlearning



2.mDealmwithmamvarietymofmproblems,mgoals,mfacts,mconditions,mandmconflictsmthatmoccurminmthemre
almworld

3.mTeachmtraineesmhowmtommakemdecisions

,4.mTeachmtraineesmtombemcreativemandmthinkmindependently



CasemIncidentm-
mCORRECTmANSWERSmAmtrainingmmethodminmwhichmonemproblemmormissuemismpresentedmformanaly


sis



Whenmshouldmcasemincidentsmbemused?m-
mCORRECTmANSWERSmWhenmthemtrainermwantsmtomfocusmonmonemtopicmormconcept.




Advantagesmofmcasemincidentsm-mCORRECTmANSWERSm-mAllowsmformfullmparticipationmofmtrainees

-mtraineesmaremablemtomdrawmfrommtheirmownmexperiences



Disadvantagesmofmcasemincidentsm-
mCORRECTmANSWERSmsomemtraineesmarembotheredmbymthemlackmofmbackgroundmmaterial.




ReversemRolemPlaym-
mCORRECTmANSWERSmRolemplaysminmwhichmtraineesmputmthemselvesminmanothermperson'smpositio


n



Whymismthemrolemofmthemtrainermcrucialminmthemrolemplayingmtechnique?m-
mCORRECTmANSWERSmBecausempeoplemoftenmresistmrolemplaying.mTrustmhasmbemestablishedmandma


nmopenmandmparticipativemclimatemmustmbemestablished.



Whatmismamlimitationmofmrolemplay?m-
mCORRECTmANSWERSmTraineesmaremnotmshownmexactlymwhatmtomdomandmhowmtombehavempriormtom


participatingminmamrolemplay.mAsmamresult,msomemtraineesmmightmnotmbemsuccessfulminmrolemplayman
dmmightmevenmdisplaymincorrectmbehaviours.

, simulationsm-
mCORRECTmANSWERSmthemusemofmoperatingmmodelsmofmphysicalmormsocialmeventsmdesignedmtomre


presentmreality



Whenmaremsimulationsmmostmcommonlymused?m-
mCORRECTmANSWERSmTomhelpmdevelopmproblemmsolvingmskills,mdecisionmmakingmskills,mandmintera


ctionsmwithmvariousmstakeholders.mAlsomusedmtomtrainmemployeesminvolvedminmemergencymrespon
semwork.



Disadvantagemofmsimulationsm-mCORRECTmANSWERSmVerymexpensivemtomdevelopmandmstage.



physicalmfidelitym-
mCORRECTmANSWERSmThemsimilaritymofmthemphysicalmaspectsmofmamsimulationm(e.g.,mequipment,mt


asks,mandmsurroundings)mtomthemactualmjob



psychologicalmfidelitym-
mCORRECTmANSWERSmThemsimilaritymofmthempsychologicalmconditionsmofmthemsimulationmtomthema


ctualmworkmenvironment



Gamesm-
mCORRECTmANSWERSmTrainingmmethodsmthatminvolvemstructuredmcompetitionmthatmallowsmtraine


esmtomlearnmspecificmskills



Advantagesmofmgamesm-
mCORRECTmANSWERSmIncorporatemmanymprinciplesmofmlearning.mEnhancemthemlearningmpracticemb


yminjectingmfun.



Disadvantagesmofmgamesm-mCORRECTmANSWERSmPossibilitymofmlearningmthemwrongmthing.