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2/26/25, 7:45 PM 1BA3 - Test Bank - Bank questions
CHAPTER 1
1) The most important goal of virtually all organizations is A) cost reduction.
B) employee development. C) survival.
D) profit.
E) increased productivity.
2) Organization survival is often dependent on how well the organization can adapt.
Which of the following behaviours on the part of individuals is necessary for the
organization to survive?
A) Performing their work in terms of productivity, quality, and service. B) Being
motivated to join and remain with the organization.
C) Being flexible.
D) Being innovative.
E) All of the above.
3) Which of the following statements best defines an "organization"?
A) A social convention for accomplishing individual goals through group effort.
B) A group which accomplishes common goals through social interactions and
individual effort.
C) A social invention for accomplishing common goals through group effort.
D) A combination of people and physical capital designed to accomplish a
common goal.
E) A collection of formally organized social entities.
4) Organizational behaviour is interested in A) the structure of organizations.
B) the attitudes of individuals and groups in organizations. C) the formation of
groups in organizations.
D) the behaviours of individuals and groups in organizations. E) all of the above.
5) A large Canadian corporation has recently merged with a French company. Which of
the following is least likely to be related to the field of organizational behaviour?
A) The impact of different cultural values on the newly merged company.
B) The adoption of a new leadership style and the subsequent resignation of two
executives
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in Canada.
C) The legal restrictions pertaining to share ownership in the newly merged
company.
D) The development of an organizational structure for the newly merged
company.
E) The adoption of a bilingual communication policy for all announcements in
the employee
newsletter.
6) Management is defined as A) the art of telling people what to do.
B) the art which prescribes how things get accomplished in organizations. C) the art of
getting people to do what you want.
D) the art of getting things accomplished through others. E) the art of controlling
employees.
7) Who was the father of scientific management? A) Frederick Taylor
B) Lyndall Urwick C) Henri Fayol
D) Elton Mayo E) Max Weber
8) Scientific Management is the process of
A) centralizing power at the top of organizations.
B) developing a strict set of rules and regulations.
C) developing a strict chain of command.
D) using research to develop the optimum degree of specialization and standardization
of work tasks.
E) establishing objective criteria for promotion and selection of employees.
9) When we say that organizations are social inventions we mean that A) the existence of
organizations is what differentiates humans from animals.
B) organizations don't exist without members.
C) they don't really exist.
D) physical assets and implements of technology are irrelevant to organizations.
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D) management style makes no difference.
E) one management style should work for all individuals.
14) A Mintzberg managerial role is A) liaison.
B) negotiator. C) monitor.
D) entrepreneur. E) all of the above.
15) According to Mintzberg, which of the following is an interpersonal role of
management? A) figurehead
B) disturbance handler C) spokesperson
D) disseminator E) negotiator
16) Victor Lee, the production manager with Alpha Electronics, has lunch with Lisa
Alfredo, the marketing manager. The topics of conversation range from personal
family matters to issues of concern in their respective departments at Alpha.
According to Mintzberg, these managers are performing the role of
A) figurehead. B) liaison.
C) spokesperson.
D) disturbance handler.
E) negotiator.
17) Robert Rennie, the Chief Operating Officer of Clearwater Industrial Products, is
interviewed by TV reporters about recent allegations that the company has been dumping
toxic waste into a
stream. According to Mintzberg, Robert is performing the managerial role of:
A) disturbance handler. B) liaison.
C) spokesperson. D) negotiator.
E) disseminator.
18) Two important managerial tasks are the analysis of problems and taking action to
deal with these problems. Analysis is closely related to which goal(s) of the field of
organizational
behaviour?
A) prediction and explanation B) management
C) prediction and management D) explanation and control
E) prediction and control
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2026///2027
Q&A #studyguide. // Start your exams prepared!
2/26/25, 7:45 PM 1BA3 - Test Bank - Bank questions
CHAPTER 1
1) The most important goal of virtually all organizations is A) cost reduction.
B) employee development. C) survival.
D) profit.
E) increased productivity.
2) Organization survival is often dependent on how well the organization can adapt.
Which of the following behaviours on the part of individuals is necessary for the
organization to survive?
A) Performing their work in terms of productivity, quality, and service. B) Being
motivated to join and remain with the organization.
C) Being flexible.
D) Being innovative.
E) All of the above.
3) Which of the following statements best defines an "organization"?
A) A social convention for accomplishing individual goals through group effort.
B) A group which accomplishes common goals through social interactions and
individual effort.
C) A social invention for accomplishing common goals through group effort.
D) A combination of people and physical capital designed to accomplish a
common goal.
E) A collection of formally organized social entities.
4) Organizational behaviour is interested in A) the structure of organizations.
B) the attitudes of individuals and groups in organizations. C) the formation of
groups in organizations.
D) the behaviours of individuals and groups in organizations. E) all of the above.
5) A large Canadian corporation has recently merged with a French company. Which of
the following is least likely to be related to the field of organizational behaviour?
A) The impact of different cultural values on the newly merged company.
B) The adoption of a new leadership style and the subsequent resignation of two
executives
about:blank
1 1 1/161
first-attempt success and A+ Grade
, Start your exams prepared!: 2026/2027//
2026///2027
Q&A #studyguide. // Start your exams prepared!
2/26/25, 7:45 PM 1BA3 - Test Bank - Bank questions
in Canada.
C) The legal restrictions pertaining to share ownership in the newly merged
company.
D) The development of an organizational structure for the newly merged
company.
E) The adoption of a bilingual communication policy for all announcements in
the employee
newsletter.
6) Management is defined as A) the art of telling people what to do.
B) the art which prescribes how things get accomplished in organizations. C) the art of
getting people to do what you want.
D) the art of getting things accomplished through others. E) the art of controlling
employees.
7) Who was the father of scientific management? A) Frederick Taylor
B) Lyndall Urwick C) Henri Fayol
D) Elton Mayo E) Max Weber
8) Scientific Management is the process of
A) centralizing power at the top of organizations.
B) developing a strict set of rules and regulations.
C) developing a strict chain of command.
D) using research to develop the optimum degree of specialization and standardization
of work tasks.
E) establishing objective criteria for promotion and selection of employees.
9) When we say that organizations are social inventions we mean that A) the existence of
organizations is what differentiates humans from animals.
B) organizations don't exist without members.
C) they don't really exist.
D) physical assets and implements of technology are irrelevant to organizations.
about:blank
2 2 2/161
first-attempt success and A+ Grade
, Start your exams prepared!: 2026/2027//
2026///2027
Q&A #studyguide. // Start your exams prepared!
2/26/25, 7:45 PM 1BA3 - Test Bank - Bank questions
about:blank
3 3 3/161
first-attempt success and A+ Grade
, Start your exams prepared!: 2026/2027//
2026///2027
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2/26/25, 7:45 PM 1BA3 - Test Bank - Bank questions
D) management style makes no difference.
E) one management style should work for all individuals.
14) A Mintzberg managerial role is A) liaison.
B) negotiator. C) monitor.
D) entrepreneur. E) all of the above.
15) According to Mintzberg, which of the following is an interpersonal role of
management? A) figurehead
B) disturbance handler C) spokesperson
D) disseminator E) negotiator
16) Victor Lee, the production manager with Alpha Electronics, has lunch with Lisa
Alfredo, the marketing manager. The topics of conversation range from personal
family matters to issues of concern in their respective departments at Alpha.
According to Mintzberg, these managers are performing the role of
A) figurehead. B) liaison.
C) spokesperson.
D) disturbance handler.
E) negotiator.
17) Robert Rennie, the Chief Operating Officer of Clearwater Industrial Products, is
interviewed by TV reporters about recent allegations that the company has been dumping
toxic waste into a
stream. According to Mintzberg, Robert is performing the managerial role of:
A) disturbance handler. B) liaison.
C) spokesperson. D) negotiator.
E) disseminator.
18) Two important managerial tasks are the analysis of problems and taking action to
deal with these problems. Analysis is closely related to which goal(s) of the field of
organizational
behaviour?
A) prediction and explanation B) management
C) prediction and management D) explanation and control
E) prediction and control
about:blank
4 4 4/161
first-attempt success and A+ Grade
