HM 280 FINAL EXAM QUESTIONS AND
ANSWERS 100% PASS
Linens include (select all that apply) - ANS Sheets
Washclothes
Pillowcases
Towels
The housekeeping efficiency and scheduling program discussed in class was called: -
ANS Room Assigner
REX
HotSOS
Housekeeper DeLux
A typical hotel laundry operation will have what par of linens and towels - ANS Three
What are the ways that washing a hotel's laundry is commonly performed? (select all that
apply) - ANS Out-sourced laundry
On-premise laundry
Off-premise laundry
What is true about administering lost & found? (select all that apply) - ANS It is important to
log all pertinent information about found items.
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, It is usually administered by the housekeeping department.
VC stands for - ANS Vacant Clean
In a hotel with linen costs of $108,375 in the month of March and rooms sold of 12,750, what
was the hotel's linen cost per occupied room? - ANS $8.50
A housekeeping number of "credits" refers to: - ANS The quantity of cleaning to be done in a
shift.
What is a guest seeking to communicate with a "DND" sign placed on the outside of the guest's
door? - ANS Do Not Disturb
The Housekeeping department is responsible for cleaning which of the following areas? (select
all that apply) - ANS Pool and spa areas
Employee locker rooms
Stairwells
Fitness rooms
Guest bathrooms
Corridors
Lobby areas
The hotel's most visible assets are the: - ANS MEP
HVAC
Building and FF&E
Cash and Goodwill
The Maintenance & Repair department is also called (select all that apply): - ANS Engineering
M&R
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
ANSWERS 100% PASS
Linens include (select all that apply) - ANS Sheets
Washclothes
Pillowcases
Towels
The housekeeping efficiency and scheduling program discussed in class was called: -
ANS Room Assigner
REX
HotSOS
Housekeeper DeLux
A typical hotel laundry operation will have what par of linens and towels - ANS Three
What are the ways that washing a hotel's laundry is commonly performed? (select all that
apply) - ANS Out-sourced laundry
On-premise laundry
Off-premise laundry
What is true about administering lost & found? (select all that apply) - ANS It is important to
log all pertinent information about found items.
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, It is usually administered by the housekeeping department.
VC stands for - ANS Vacant Clean
In a hotel with linen costs of $108,375 in the month of March and rooms sold of 12,750, what
was the hotel's linen cost per occupied room? - ANS $8.50
A housekeeping number of "credits" refers to: - ANS The quantity of cleaning to be done in a
shift.
What is a guest seeking to communicate with a "DND" sign placed on the outside of the guest's
door? - ANS Do Not Disturb
The Housekeeping department is responsible for cleaning which of the following areas? (select
all that apply) - ANS Pool and spa areas
Employee locker rooms
Stairwells
Fitness rooms
Guest bathrooms
Corridors
Lobby areas
The hotel's most visible assets are the: - ANS MEP
HVAC
Building and FF&E
Cash and Goodwill
The Maintenance & Repair department is also called (select all that apply): - ANS Engineering
M&R
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
