DEFENSIVE DRIVING TEST QUESTIONS AND ANSWERS
RATED A+
✔✔Can someone with a Texas license who got a ticket in another state take our DD
course? - ✔✔That depends on the court. The student needs to contact the court in the
other state and see if they'll accept a Texas-approved Defensive Driving course.
✔✔Can someone with a non-Texas license who got a ticket in Texas take our DD
course? - ✔✔That depends on the court. The student needs to contact the court and
see if they'll be allowed to take a Texas-approved Defensive Driving course.
✔✔How many times in the last year can a student take DD? - ✔✔1 (but they can always
ask the court if they can take it more than once in that year)
✔✔What Texas government agency is our DD course approved by? - ✔✔The Texas
Department of Licensing and Regulation (TDLR)
✔✔What is our DD school number? What is our DD course provider number? -
✔✔School #C2876, Course Provider #CP262 (find us on the TDLR website here:
https://www.tdlr.texas.gov/driver/driversafetyonline.htm)
✔✔How much is DD? - ✔✔$25. This is the lowest that the state of Texas legally allows
us to sell the course, and this is pretty standard throughout the state.
✔✔On what platforms is DD available? - ✔✔Web, iOS, and Android
✔✔Do DD students using the app use the Aceable Drivers Ed app? - ✔✔No, they need
to use the Aceable Defensive Driving app.
✔✔What us the icon for the Aceable Defensive Driving app? - ✔✔White background
with a light blue A with wings
✔✔What does a student need to do if they downloaded the wrong app (Drivers Ed) and
they can't access their DD account? - ✔✔They need to uninstall the Drivers Ed app and
download the Aceable Defensive Driving app.
You'll need to look up their account in the CS tool and delete the Drivers Ed course from
their account.
✔✔Do we issue refunds for DD? - ✔✔Yes, if the student hasn't yet completed the
course, it's within 30 days of the date of purchase, and we haven't yet sent out their
certificate.
, If they've completed the course and we've sent out their certificate already, or if it's past
the 30 days of their purchase date, try to empathize with them but make it clear that it's
company policy.
✔✔How long is DD? - ✔✔6 hours (including a 1 hour break)
✔✔Do students have to complete the course at one time? - ✔✔No. Students can log on
and off whenever they want.
✔✔Does this course expire? - ✔✔No
✔✔How many levels are in the DD course? - ✔✔12 levels
✔✔Are students restricted to doing a certain number of hours per day? - ✔✔No.
Students can do as much of the course per day as they like.
✔✔Are there timers on each page? - ✔✔Yes
✔✔Can students jump around in the course? - ✔✔Students can always go back in the
course to review previous material. However, they cannot jump ahead. Students will
only have access to levels/chapters/pages they're currently on and have already
completed.
✔✔Are there any tests in the DD course? - ✔✔Yes. We call them "level assessments."
✔✔When will students take the level assessments? - ✔✔At the end of each of the levels
✔✔How long are the level assessments? - ✔✔4 questions, multiple choice
✔✔What is a passing grade for a level assessment? - ✔✔75% (3 out of 4 questions
correct)
✔✔What if a student fails a level assessment? - ✔✔They have 3 chances to pass a
level assessment.
If they fail an assessment 3 times, they are required to re-purchase and re-start the
course from the beginning. This is a state law we have to follow, and this is pretty
standard for DD courses in Texas.
✔✔Is there a final exam? - ✔✔No
✔✔What form of verification do we use to make sure the student is the one taking the
course and not anyone else? - ✔✔Profiled-Based Verification
RATED A+
✔✔Can someone with a Texas license who got a ticket in another state take our DD
course? - ✔✔That depends on the court. The student needs to contact the court in the
other state and see if they'll accept a Texas-approved Defensive Driving course.
✔✔Can someone with a non-Texas license who got a ticket in Texas take our DD
course? - ✔✔That depends on the court. The student needs to contact the court and
see if they'll be allowed to take a Texas-approved Defensive Driving course.
✔✔How many times in the last year can a student take DD? - ✔✔1 (but they can always
ask the court if they can take it more than once in that year)
✔✔What Texas government agency is our DD course approved by? - ✔✔The Texas
Department of Licensing and Regulation (TDLR)
✔✔What is our DD school number? What is our DD course provider number? -
✔✔School #C2876, Course Provider #CP262 (find us on the TDLR website here:
https://www.tdlr.texas.gov/driver/driversafetyonline.htm)
✔✔How much is DD? - ✔✔$25. This is the lowest that the state of Texas legally allows
us to sell the course, and this is pretty standard throughout the state.
✔✔On what platforms is DD available? - ✔✔Web, iOS, and Android
✔✔Do DD students using the app use the Aceable Drivers Ed app? - ✔✔No, they need
to use the Aceable Defensive Driving app.
✔✔What us the icon for the Aceable Defensive Driving app? - ✔✔White background
with a light blue A with wings
✔✔What does a student need to do if they downloaded the wrong app (Drivers Ed) and
they can't access their DD account? - ✔✔They need to uninstall the Drivers Ed app and
download the Aceable Defensive Driving app.
You'll need to look up their account in the CS tool and delete the Drivers Ed course from
their account.
✔✔Do we issue refunds for DD? - ✔✔Yes, if the student hasn't yet completed the
course, it's within 30 days of the date of purchase, and we haven't yet sent out their
certificate.
, If they've completed the course and we've sent out their certificate already, or if it's past
the 30 days of their purchase date, try to empathize with them but make it clear that it's
company policy.
✔✔How long is DD? - ✔✔6 hours (including a 1 hour break)
✔✔Do students have to complete the course at one time? - ✔✔No. Students can log on
and off whenever they want.
✔✔Does this course expire? - ✔✔No
✔✔How many levels are in the DD course? - ✔✔12 levels
✔✔Are students restricted to doing a certain number of hours per day? - ✔✔No.
Students can do as much of the course per day as they like.
✔✔Are there timers on each page? - ✔✔Yes
✔✔Can students jump around in the course? - ✔✔Students can always go back in the
course to review previous material. However, they cannot jump ahead. Students will
only have access to levels/chapters/pages they're currently on and have already
completed.
✔✔Are there any tests in the DD course? - ✔✔Yes. We call them "level assessments."
✔✔When will students take the level assessments? - ✔✔At the end of each of the levels
✔✔How long are the level assessments? - ✔✔4 questions, multiple choice
✔✔What is a passing grade for a level assessment? - ✔✔75% (3 out of 4 questions
correct)
✔✔What if a student fails a level assessment? - ✔✔They have 3 chances to pass a
level assessment.
If they fail an assessment 3 times, they are required to re-purchase and re-start the
course from the beginning. This is a state law we have to follow, and this is pretty
standard for DD courses in Texas.
✔✔Is there a final exam? - ✔✔No
✔✔What form of verification do we use to make sure the student is the one taking the
course and not anyone else? - ✔✔Profiled-Based Verification
