IST 305 Mid term Exam Cleveland State
Warf ACTUAL QUESTIONS AND
CORRECT ANSWERS
- Competitive Advantages gained through IT - CORRECT
ANSWERS operational excellence
new products, services, and business models customer/supplier
intimacy
improved decision making
What is the role of Senior Management - CORRECT ANSWERS
Make strategic decisions
What is the role of operational management - CORRECT ANSWERS
People who monitor the day to day activities of an organization
What is a knowledge worker - CORRECT ANSWERS
Architects who design products or services and create
knowledge
Data Workers - CORRECT ANSWERS People such as
secretaries or bookkeepers who process the organization's paperwork
Production Workers - CORRECT ANSWERS People who
actually produce the products or services of the organization
, Complementary Assets - CORRECT ANSWERS Additional
assets required to derive value from a primary investment
Business Process - CORRECT ANSWERS The unique ways in
which organizations coordinate and organize work activities,
information, and knowledge to produce a product or service
Information System - CORRECT ANSWERS Interrelated
components working together to collect, process, store, and
disseminate information to support decision making, coordination,
control, analysis, and visualization in an organization
Business Process of manufacturing (3) - CORRECT ANSWERS
Assembling the product
Checking for quality
Producing bills of materials
Business Process of Sales and Marketing (3) - CORRECT
ANSWERS Identifying customers
Making customers aware of the product
Selling the product
Business process of finance and accounting (3) - CORRECT
ANSWERS Paying creditors
Creating financial statements
Managing cash accounts
Warf ACTUAL QUESTIONS AND
CORRECT ANSWERS
- Competitive Advantages gained through IT - CORRECT
ANSWERS operational excellence
new products, services, and business models customer/supplier
intimacy
improved decision making
What is the role of Senior Management - CORRECT ANSWERS
Make strategic decisions
What is the role of operational management - CORRECT ANSWERS
People who monitor the day to day activities of an organization
What is a knowledge worker - CORRECT ANSWERS
Architects who design products or services and create
knowledge
Data Workers - CORRECT ANSWERS People such as
secretaries or bookkeepers who process the organization's paperwork
Production Workers - CORRECT ANSWERS People who
actually produce the products or services of the organization
, Complementary Assets - CORRECT ANSWERS Additional
assets required to derive value from a primary investment
Business Process - CORRECT ANSWERS The unique ways in
which organizations coordinate and organize work activities,
information, and knowledge to produce a product or service
Information System - CORRECT ANSWERS Interrelated
components working together to collect, process, store, and
disseminate information to support decision making, coordination,
control, analysis, and visualization in an organization
Business Process of manufacturing (3) - CORRECT ANSWERS
Assembling the product
Checking for quality
Producing bills of materials
Business Process of Sales and Marketing (3) - CORRECT
ANSWERS Identifying customers
Making customers aware of the product
Selling the product
Business process of finance and accounting (3) - CORRECT
ANSWERS Paying creditors
Creating financial statements
Managing cash accounts
