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HRM 6622 STUDY GUIDE

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HRM 6622 STUDY GUIDE

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HRM 6622 STUDY GUIDE


Phases of the staffing process - Answers -1. Assessing Manpower Needs,
Recruitment, Selection, Placement and Orientation, Training and Development,
Performance Appraisal, and Compensation

Assessing Manpower Needs - Answers -Helps companies identify future talent needs
and plan ahead to make sure that those skills are available in the workforce. A process
that management uses to determine the manner in which an organization should move
from point A to point B, in terms of manpower.

Recruitment - Answers -any activity carried on by the organization with the primary
purpose of identifying and attracting potential employees

Selection - Answers -the process of collecting and evaluating information about an
individual in order to extend an offer of employment. Such employment could be either a
first position for a new employee or a different position for a current employee. This
process is performed under legal and environmental constraints and addresses the
future interests of the organization and of the individual.

Placement and Orientation - Answers -Orientation is the process of welcoming new
employees, brining them into the firm, and telling them with its operations and culture.

Training and Development - Answers -Training is a learning process where workers are
provided with the information and skills that they need to successfully perform their jobs.

Training is a short-term, task-oriented and targeted on achieving a change of attitude,
skills and knowledge in a specific area.

Development is a long-term investment in human resources. It has a broader scope. It
provides an employee with knowledge that may be used today or in the future.

Types of Training - Answers -General (communication skills, computer skills, customer
service, personal growth, etc.)

Specific (basic life/work skills, customer education, diversity/cultural awareness,
managing change, etc.)

Training methods - Answers -On-the-job
job rotation
mentoring
coaching
experiential exercises
workbooks/manuals

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