CMAA REVIEW PRACTICE TEST 2
REVIEW QUESTIONS WITH VERIFIED
ANSWERS; 100% CORRECT; GRADE A
_______ in the medical office includes posting of charges,
payments and adjustments to the patients accounts:
A. Bookkeeping
B. Collections
C. Accruing
D. Depreciation - correct answer- A
A form in most physicians offices that includes common charges
and common diagnoses along with a date of service and
patient's name is called a:
A. Progress note sheet
B. History and physical questionnaire
C. Encounter form (superbill)
D. Release of Information Form - correct answer- C
,A medical administrative assistant's duties include all of the
following except:
A. Patient reception
B. Filing medical records
C. Performing EKGs
D. Setting up appointments - correct answer- C
A method of mailing large volumes of information - where you
pre-sort your mail by zip code, then take it to the post office for
delivery is called:
A. Certified
B. UPS
C. Bulk Mailing
D. Zip Coding - correct answer- C
A statement authorizing the insurance company to pay benefits
directly to the physician is called:
A. The UCR
B. The fee profile
C. Professional courtesy
D. Assignment of Benefits - correct answer- D
,After a new patient fills out a registration form, the medical
administrative assistant should:
A. Be certain the patient can pay for the visit by credit card
B. Review form to be certain all information has been completed
C. Take the patient to an examination room
D. Verify the the patient has never filed a malpractice suit before
- correct answer- B
All entries written in to the medical record, or notations on a
ledger, must be:
A. Pre-approved by the physician
B. Written only by the medical administrative assistant
C. Initialed by the person making the entry
D. Written only by doctor - correct answer- C
Although most medical facilities compose reports in block style,
the best format to use for typing reports or letters is:
A. Modified Block
B. Simple format
C. Format the letter per the physicians office
, D. Most letters are typed without any specific format - correct
answer- C
Although there are credit adjustments, most adjustments would
be:
A. Added to the patient's account
B. Subtracted from the patient's account
C. Considered a payment on the account
D. Considered a deductible - correct answer- B
An example of negative nonverbal communication would be:
A. Saying hello to a patient as they arrive
B. smiling as the patient enters the office
C. grimacing when a problem patient arrives
D. saying goodbye with a smile - correct answer- C
An example of positive verbal communication would be:
A. A nod of the head when a patient arrives
B. "Hello Mrs Jones. How are you today?"
C. Smiling as the patient enters the room.
REVIEW QUESTIONS WITH VERIFIED
ANSWERS; 100% CORRECT; GRADE A
_______ in the medical office includes posting of charges,
payments and adjustments to the patients accounts:
A. Bookkeeping
B. Collections
C. Accruing
D. Depreciation - correct answer- A
A form in most physicians offices that includes common charges
and common diagnoses along with a date of service and
patient's name is called a:
A. Progress note sheet
B. History and physical questionnaire
C. Encounter form (superbill)
D. Release of Information Form - correct answer- C
,A medical administrative assistant's duties include all of the
following except:
A. Patient reception
B. Filing medical records
C. Performing EKGs
D. Setting up appointments - correct answer- C
A method of mailing large volumes of information - where you
pre-sort your mail by zip code, then take it to the post office for
delivery is called:
A. Certified
B. UPS
C. Bulk Mailing
D. Zip Coding - correct answer- C
A statement authorizing the insurance company to pay benefits
directly to the physician is called:
A. The UCR
B. The fee profile
C. Professional courtesy
D. Assignment of Benefits - correct answer- D
,After a new patient fills out a registration form, the medical
administrative assistant should:
A. Be certain the patient can pay for the visit by credit card
B. Review form to be certain all information has been completed
C. Take the patient to an examination room
D. Verify the the patient has never filed a malpractice suit before
- correct answer- B
All entries written in to the medical record, or notations on a
ledger, must be:
A. Pre-approved by the physician
B. Written only by the medical administrative assistant
C. Initialed by the person making the entry
D. Written only by doctor - correct answer- C
Although most medical facilities compose reports in block style,
the best format to use for typing reports or letters is:
A. Modified Block
B. Simple format
C. Format the letter per the physicians office
, D. Most letters are typed without any specific format - correct
answer- C
Although there are credit adjustments, most adjustments would
be:
A. Added to the patient's account
B. Subtracted from the patient's account
C. Considered a payment on the account
D. Considered a deductible - correct answer- B
An example of negative nonverbal communication would be:
A. Saying hello to a patient as they arrive
B. smiling as the patient enters the office
C. grimacing when a problem patient arrives
D. saying goodbye with a smile - correct answer- C
An example of positive verbal communication would be:
A. A nod of the head when a patient arrives
B. "Hello Mrs Jones. How are you today?"
C. Smiling as the patient enters the room.
