& ANSWERS 100% CORRECT (FULLY SOLVED)
A cmaa is providing a patient with instructions about an
upcoming mammogram. Which of the following actions should
the assistant take to ensure patient understanding?
a. send the patient an electronic appointment reminder
b. provide the patient with written instructions
c. remind the patient to bring insurance information
d. ask the patient to restate the instructions - correct answer-
d. ask the patient to restate the instructions
A collected specimen needs to be sent to an outside laboratory.
Which of the following actions is within the scope of practice of
a medical administrative assistant?
a. match the specimen to the demographics on the patient's
chart
b. process the requisition for shipment
c. prepare the specimen for secure transport
d. ensure proper storage of the specimen prior to shipment -
correct answer- b. process the requisition for shipment
,A medical administrative assistant in a multi-specialty practice is
scheduling an appointment for a patient who has an arrhythmia.
The assistant should schedule an appointment with which of the
following providers?
a. neurologist
b. cardiologist
c. pathologist
d. pulmonologist - correct answer- b. cardiologist
A medical administrative assistant instructs a patient to arrive on
Monday at 9:00 a.m. for cast removal because the provider
is only available on Monday morning for that procedure. Which
of the following methods of scheduling is the assistant using?
a. open hours
b. wave
c. double-booking
d. clustering - correct answer- d. clustering
A medical administrative assistant is asked to schedule a CXR for
a patient. The patient should make an appointment for which of
the following?
,a. an x-ray of the carpals
b. an x-ray of the chest
c. an x-ray of the cranium
d. an x-ray of the coccyx - correct answer- b. an x-ray of the
chest
A medical administrative assistant is creating a business
correspondence . Which of the following salutations is
appropriate for the assistant to use?
a. Dear Mr. Goodwin
b. Dear Mr. Mark Smith M.D
c. RE : JEAN HUDLEY
d. Dear Dennis, - correct answer- a. Dear Mr. Goodwin
A medical administrative assistant is giving instructions to a
patient who is in the office to have her hearing aid checked and
is having difficulty hearing the assistant. Which of the following
actions should the assistant take?
a. move the patient to a quiet location
b. ask the patient to turn her hearing aid up
c. sit side by side with the patient while speaking
, d. speak in a loud voice - correct answer- a. move the patient
to a quiet location
A medical administrative assistant is reviewing the release form
of a patient who is a dependent minor. The assistant should
ensure that who of the following signed the release form?
a. a parent
b. the minor
c. the attending provider
d. the legal custodian - correct answer- d. the legal custodian
A medical administrative assistant is scheduling a patient for a
procedure. Which of the following actions should the assistant
take first?
a. provide test preparation instructions
b. ensure that a signed consent form is filed in the patient's
chart
c. verify the patient's insurance
d. obtain a written prescription from the provider - correct
answer- d. obtain a written prescription from the provider