CMAA Practice Exam Questions & Detailed Answers | Medical Assistant Admin Guide

CMAA PRACTICE EXAM QUESTIONS
WITH CORRECT DETAILED ANSWERS



A form of mailing large volumes of information, where you pre-
sort your mail by zip code, then take it to the post office for
delivery is called:
a. Certified mail
b. UPS
c. Bulk mailing
d. Zip coding - correct answer- c. Bulk mailing


A medical assistant's duties include all of the following except:
a. Patient reception
b. Filing medical records
c. Performing EKGs
d. Setting up appointments - correct answer- c. Performing
EKGs


A patient with a hyphenated last name should have a rolodex
card or other notation made of both last names. This procedure
is called:

, a. Correlation
b. Re-routing
c. Continuance
d. Cross-referencing - correct answer- d. Cross-referencing


Arbitration means:
a. Both parties agree to use of a mediator to settle any disputes
regarding medical care
b. A patient cannot bring suit against a physician for malpractice
c. Physicians have to be held harmless in case of medical
mishaps
d. The same as the Good Samaritan act - correct answer- a.
Both parties agree to use of a mediator to settle any disputes
regarding medical care


Certified mail provides the sender with:
a. Insurance protection
b. An inexpensive way to send valuables
c. Quick delivery
d. Proof of delivery - correct answer- d. Proof of delivery