Business Management Final Study Guide Questions and Correct Answers
1. Which of the following is a career area in business ANSWER Marketing
2. Which of the following is a career area in business management ANSWER
business information management
3. An employee who answers phone calls and manages the office schedule
works in ANSWER administrative services.
4. Employees who have supervisory responsibilities for part or all of the busi-
ness work in ANSWER general management.
5. Jared was just hired for a new job. The employee who interviewed him and
took him through the hiring process works in ANSWER human resource
management.
6. Which of the following is a career area in finance ANSWER Insurance
7. Jenn has bookkeeping responsibilities at her new job. In what department
does she likely work? ANSWER Accounting
8. John has just been hired as a loan officer. His new career is in the area of
ANSWER banking services.
9. Diana prepares bills and invoices for her company. Her career is in the area
of ANSWER corporate finance.
10. Which of the following industries exists to protect individuals and businesses
from financial losses ANSWER Insurance
11. Which industry includes brokerage firms and stock exchanges? ANSWER
Securities and investments
12. Which of the following is a career area in marketing ANSWER Merchandising
13. Taylor works as a public relations manager. His career is in the area of ANSWER
marketing communications.
14. Katharine has just been hired as a brand manager at a retail chain. Her career
is in the area of ANSWER marketing management.
15. Employees who look for meaningful clues about what customers want and
why they want it work in ANSWER marketing research.
16. Bo's job is to choose and buy clothing for a retail store. His career is in the
area of ANSWER merchandising
17. Professional selling belongs in what career area? ANSWER Marketing
18. The best business career prospects are available to candidates who have
, Business Management Final Study Guide Questions and Correct Answers
ANSWER -
earned a bachelor's degree.
, Business Management Final Study Guide Questions and Correct Answers
19. Learning new job skills or updating your current job skills is known as
ANSWER profes- sional development.
20. Which of the following skills is at the core of most business activities ANSWER
Commu- nication skills
21. What is management? ANSWER Management is the logical process of coordinating resources, such
as money and employees, in order to accomplish an organization's goals.
22. Why is it important for managers to understand the jobs of the workers
they manage? ANSWER Managers need to understand the jobs their workers perform in order to
ettectively manage the employees who do the work. If managers understand the jobs, they know how workers
should do their jobs and are able to answer questions and help employees solve problems. They are aware of what it
takes to complete certain tasks.
23. Explain the planning management function. ANSWER The planning management
function involves deciding what work will be done and how it will be accomplished. When managers plan, they
identify the goals for the business, methods of achieving those goals, the resources required to carry out the plans,
and target completion dates for tasks and projects.
24. Discuss the organizing management function. ANSWER Organizing involves setting up
the way the business's work will be done. When managers organize, they review the plans that they have made,
determine the jobs that need to be performed, group those jobs into departments, and establish lines of authority.
25. Describe the management function of staffing. ANSWER The staflng function
involves finding employees who know how to do the necessary work of the business. When managers conduct
staflng, they identify the types of skills that employees need to have, develop ways to recruit and hire the most
qualified people, assign new employees to specific work areas, determine compensation for workers, and decide
what skills will be needed in the future.
26. What is the directing management function? ANSWER The directing management
function involves providing guidance to workers and work projects, as well as motivating and leading workers to
accomplish the business's goals. Managers use their skills to develop a team spirit among employees and reward
employees for their hard work.
27. Describe the controlling management function. ANSWER Controlling involves
monitoring the work ettort. When managers control, they coordinate the business's activities to make sure that
the company is performing ettectively and achieving its goals. Managers also monitor and measure employees'
performance, identify problem areas, and make corrections when necessary.
1. Which of the following is a career area in business ANSWER Marketing
2. Which of the following is a career area in business management ANSWER
business information management
3. An employee who answers phone calls and manages the office schedule
works in ANSWER administrative services.
4. Employees who have supervisory responsibilities for part or all of the busi-
ness work in ANSWER general management.
5. Jared was just hired for a new job. The employee who interviewed him and
took him through the hiring process works in ANSWER human resource
management.
6. Which of the following is a career area in finance ANSWER Insurance
7. Jenn has bookkeeping responsibilities at her new job. In what department
does she likely work? ANSWER Accounting
8. John has just been hired as a loan officer. His new career is in the area of
ANSWER banking services.
9. Diana prepares bills and invoices for her company. Her career is in the area
of ANSWER corporate finance.
10. Which of the following industries exists to protect individuals and businesses
from financial losses ANSWER Insurance
11. Which industry includes brokerage firms and stock exchanges? ANSWER
Securities and investments
12. Which of the following is a career area in marketing ANSWER Merchandising
13. Taylor works as a public relations manager. His career is in the area of ANSWER
marketing communications.
14. Katharine has just been hired as a brand manager at a retail chain. Her career
is in the area of ANSWER marketing management.
15. Employees who look for meaningful clues about what customers want and
why they want it work in ANSWER marketing research.
16. Bo's job is to choose and buy clothing for a retail store. His career is in the
area of ANSWER merchandising
17. Professional selling belongs in what career area? ANSWER Marketing
18. The best business career prospects are available to candidates who have
, Business Management Final Study Guide Questions and Correct Answers
ANSWER -
earned a bachelor's degree.
, Business Management Final Study Guide Questions and Correct Answers
19. Learning new job skills or updating your current job skills is known as
ANSWER profes- sional development.
20. Which of the following skills is at the core of most business activities ANSWER
Commu- nication skills
21. What is management? ANSWER Management is the logical process of coordinating resources, such
as money and employees, in order to accomplish an organization's goals.
22. Why is it important for managers to understand the jobs of the workers
they manage? ANSWER Managers need to understand the jobs their workers perform in order to
ettectively manage the employees who do the work. If managers understand the jobs, they know how workers
should do their jobs and are able to answer questions and help employees solve problems. They are aware of what it
takes to complete certain tasks.
23. Explain the planning management function. ANSWER The planning management
function involves deciding what work will be done and how it will be accomplished. When managers plan, they
identify the goals for the business, methods of achieving those goals, the resources required to carry out the plans,
and target completion dates for tasks and projects.
24. Discuss the organizing management function. ANSWER Organizing involves setting up
the way the business's work will be done. When managers organize, they review the plans that they have made,
determine the jobs that need to be performed, group those jobs into departments, and establish lines of authority.
25. Describe the management function of staffing. ANSWER The staflng function
involves finding employees who know how to do the necessary work of the business. When managers conduct
staflng, they identify the types of skills that employees need to have, develop ways to recruit and hire the most
qualified people, assign new employees to specific work areas, determine compensation for workers, and decide
what skills will be needed in the future.
26. What is the directing management function? ANSWER The directing management
function involves providing guidance to workers and work projects, as well as motivating and leading workers to
accomplish the business's goals. Managers use their skills to develop a team spirit among employees and reward
employees for their hard work.
27. Describe the controlling management function. ANSWER Controlling involves
monitoring the work ettort. When managers control, they coordinate the business's activities to make sure that
the company is performing ettectively and achieving its goals. Managers also monitor and measure employees'
performance, identify problem areas, and make corrections when necessary.