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CMAA PRACTICE TEST REVIEW EXAM WITH COMPLETE SOLUTION
Incidental Disclosure example - ANSWER-Having a sign-in sheet that includes a
patients name & provider
What is a provision that insurance policies have to avoid overlapping payments?
- ANSWER-Coordination of Benefits
What task should be completed by a CMAA when opening the office each
morning? - ANSWER-Turn off the ANSWERing service.
A medical administrative assistant is speaking with a provider who prescribes a
diagnostic examination of a patient's right knee joint with direct visual
inspection. The assistant should identify that which of the following terms
describes this examination? - ANSWER-Arthroscopy
A medical administrative assistant should identify that which of the following
barriers among coworkers involves perceiving only those in higher positions as
being important? - ANSWER-Status barrier
Which of the following entities can a CMAA disclose a patients information
without signed authorization from the patient? - ANSWER-Local Health
Department
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A CMAA should identify that ketosis is an expected finding for a patient who has
which of the following conditions? - ANSWER-Diabetes Mellitus
Which of the following should a CMAA explain to a new patient prior to an
initial visit? - ANSWER-The procedure to cancel an appointment
A CMAA should identify that which of the following helps to maintain adequate
supplies on hand? - ANSWER-Inventory Management
What is the maximum number of telephone rings by which a CMAA should
ANSWER an incoming call? - ANSWER-Three
Describe advance directives - ANSWER-Written instructions about health care
decisions in the event a patient is unable to make a decision
A CMAA should identify that which of the following is a method used to deter
patients from not showing up to their appt? - ANSWER-Charging patients a fee
When is it appropriate for a CMAA to release test results to a patients family
member? - ANSWER-When the patient provides a signed release of information
that identifies the family member
A CMAA is collecting pre-appt information from a patient about symptoms they
have been experiencing related to COPD. Which of the following describes this
process? - ANSWER-Screening
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A CMAA is performing check-out procedures for a patient. The patient asks if
they owe anything additional for the procedure performed during todays office
visit. Which of the following is the patients responsibility to pay before their
insurance will pay for the procedure? - ANSWER-Deductible
A CMAA is processing a package for mailing. Which of the following describes a
flat, rectangular main piece that is no thicker than 3/4 in. with a length of 11.5
to 15 in. and a width of 6 1/8 to 12 in.? - ANSWER-Large Envelope
What characteristic should a CMAA identify as part of a professional
appearance? - ANSWER-Basic grooming
A CMAA is creating a schedule that allows a provider to focus on one patient for
an extended period of time to thoroughly assess their concerns. Which of the
following is the type of schedule the assistant is creating? - ANSWER-Single
booking
A CMAA is running a report of delinquent patient accounts. Which of the
following indicates the number of days an account should be delinquent before
it's turned over to a collection agency? - ANSWER-91-120 days
An older adult patient presents to a provider's office with their adult child to get
clarification about when to take their new medication. Which of the following
actions should the CMAA take? - ANSWER-Advise the adult child and patient
that the provider will need to speak to them about the prescription.
CMAA PRACTICE TEST REVIEW EXAM WITH COMPLETE SOLUTION
Incidental Disclosure example - ANSWER-Having a sign-in sheet that includes a
patients name & provider
What is a provision that insurance policies have to avoid overlapping payments?
- ANSWER-Coordination of Benefits
What task should be completed by a CMAA when opening the office each
morning? - ANSWER-Turn off the ANSWERing service.
A medical administrative assistant is speaking with a provider who prescribes a
diagnostic examination of a patient's right knee joint with direct visual
inspection. The assistant should identify that which of the following terms
describes this examination? - ANSWER-Arthroscopy
A medical administrative assistant should identify that which of the following
barriers among coworkers involves perceiving only those in higher positions as
being important? - ANSWER-Status barrier
Which of the following entities can a CMAA disclose a patients information
without signed authorization from the patient? - ANSWER-Local Health
Department
,Page 2 of 17
A CMAA should identify that ketosis is an expected finding for a patient who has
which of the following conditions? - ANSWER-Diabetes Mellitus
Which of the following should a CMAA explain to a new patient prior to an
initial visit? - ANSWER-The procedure to cancel an appointment
A CMAA should identify that which of the following helps to maintain adequate
supplies on hand? - ANSWER-Inventory Management
What is the maximum number of telephone rings by which a CMAA should
ANSWER an incoming call? - ANSWER-Three
Describe advance directives - ANSWER-Written instructions about health care
decisions in the event a patient is unable to make a decision
A CMAA should identify that which of the following is a method used to deter
patients from not showing up to their appt? - ANSWER-Charging patients a fee
When is it appropriate for a CMAA to release test results to a patients family
member? - ANSWER-When the patient provides a signed release of information
that identifies the family member
A CMAA is collecting pre-appt information from a patient about symptoms they
have been experiencing related to COPD. Which of the following describes this
process? - ANSWER-Screening
, Page 3 of 17
A CMAA is performing check-out procedures for a patient. The patient asks if
they owe anything additional for the procedure performed during todays office
visit. Which of the following is the patients responsibility to pay before their
insurance will pay for the procedure? - ANSWER-Deductible
A CMAA is processing a package for mailing. Which of the following describes a
flat, rectangular main piece that is no thicker than 3/4 in. with a length of 11.5
to 15 in. and a width of 6 1/8 to 12 in.? - ANSWER-Large Envelope
What characteristic should a CMAA identify as part of a professional
appearance? - ANSWER-Basic grooming
A CMAA is creating a schedule that allows a provider to focus on one patient for
an extended period of time to thoroughly assess their concerns. Which of the
following is the type of schedule the assistant is creating? - ANSWER-Single
booking
A CMAA is running a report of delinquent patient accounts. Which of the
following indicates the number of days an account should be delinquent before
it's turned over to a collection agency? - ANSWER-91-120 days
An older adult patient presents to a provider's office with their adult child to get
clarification about when to take their new medication. Which of the following
actions should the CMAA take? - ANSWER-Advise the adult child and patient
that the provider will need to speak to them about the prescription.
