Certified Medical Administrative Assistant
Test Questions with Correct Answers 2026
Rated A+
Informed consent is required in which of the following situations - CORRECT ANSWER -when
suturing a wound
Which of the following is the purpose of a matrix - CORRECT ANSWER -to indicate when the
provider is unavailable to treat patients
Which of the following is an inappropriate use of an office memo - CORRECT ANSWER -to
communicate directly with an individual
Which of the following is the purpose of an encounter form - CORRECT ANSWER -to save
time and improve accuracy in data entry
Which of the following is the most efficient way for a medical administrative assistant to reduce
the number of no-show appointments - CORRECT ANSWER -call patients 1-2 days before a
scheduled appointment
Which of the following is the correct amount the medical administrative assistant should submit
to the secondary insurance company if the encounter balance is $360 and the patient has two
plans with an 80/20 split - CORRECT ANSWER -$72
The individual record of the amounts owed and paid by each patient is found in which of the
following - CORRECT ANSWER -patient ledger
Which of the following is a function of a business associate under HITECH - CORRECT
ANSWER -collecting delinquent accounts
, Which of the following should a referring provider verify when giving referrals - CORRECT
ANSWER -payer approval
A provider leaves town without leaving a contact number and coverage for patients he is treating.
He is at risk for being accused of which of the following - CORRECT ANSWER -abandoment
Which of the following describes the birthday rule - CORRECT ANSWER -the parent whose
day of birth occurs earlier in the calendar year holds the primary policy for dependent children
Which of the following is required to establish medical necessity on the patient encounter form -
CORRECT ANSWER -diagnosis code
When a patient requires a diagnostic procedure, which of the following is required - CORRECT
ANSWER -written order from the provider
A provider is running 30 minutes behind schedule because of an early morning emergency.
Which of the following actions should the medical administrative assistant take to maintain
effective scheduling in the office - CORRECT ANSWER -inform waiting patients that an
emergency has caused a delay in the schedule and they can wait or reschedule
Which of the following is the best financial approach for a medical administrative assistant to
take to minimize collection accounts - CORRECT ANSWER -maintain current patient
information
When is it appropriate for a medical administrative assistant to use a speaker phone when
listening to office voicemail - CORRECT ANSWER -when the assistant confirms patients have
left the office for the day
Which of the following should a medical administrative assistant explain to new patients prior to
an initial visit - CORRECT ANSWER -the procedure to cancel re schedule and appointments
Test Questions with Correct Answers 2026
Rated A+
Informed consent is required in which of the following situations - CORRECT ANSWER -when
suturing a wound
Which of the following is the purpose of a matrix - CORRECT ANSWER -to indicate when the
provider is unavailable to treat patients
Which of the following is an inappropriate use of an office memo - CORRECT ANSWER -to
communicate directly with an individual
Which of the following is the purpose of an encounter form - CORRECT ANSWER -to save
time and improve accuracy in data entry
Which of the following is the most efficient way for a medical administrative assistant to reduce
the number of no-show appointments - CORRECT ANSWER -call patients 1-2 days before a
scheduled appointment
Which of the following is the correct amount the medical administrative assistant should submit
to the secondary insurance company if the encounter balance is $360 and the patient has two
plans with an 80/20 split - CORRECT ANSWER -$72
The individual record of the amounts owed and paid by each patient is found in which of the
following - CORRECT ANSWER -patient ledger
Which of the following is a function of a business associate under HITECH - CORRECT
ANSWER -collecting delinquent accounts
, Which of the following should a referring provider verify when giving referrals - CORRECT
ANSWER -payer approval
A provider leaves town without leaving a contact number and coverage for patients he is treating.
He is at risk for being accused of which of the following - CORRECT ANSWER -abandoment
Which of the following describes the birthday rule - CORRECT ANSWER -the parent whose
day of birth occurs earlier in the calendar year holds the primary policy for dependent children
Which of the following is required to establish medical necessity on the patient encounter form -
CORRECT ANSWER -diagnosis code
When a patient requires a diagnostic procedure, which of the following is required - CORRECT
ANSWER -written order from the provider
A provider is running 30 minutes behind schedule because of an early morning emergency.
Which of the following actions should the medical administrative assistant take to maintain
effective scheduling in the office - CORRECT ANSWER -inform waiting patients that an
emergency has caused a delay in the schedule and they can wait or reschedule
Which of the following is the best financial approach for a medical administrative assistant to
take to minimize collection accounts - CORRECT ANSWER -maintain current patient
information
When is it appropriate for a medical administrative assistant to use a speaker phone when
listening to office voicemail - CORRECT ANSWER -when the assistant confirms patients have
left the office for the day
Which of the following should a medical administrative assistant explain to new patients prior to
an initial visit - CORRECT ANSWER -the procedure to cancel re schedule and appointments
