NHA CMAA Certification EXAM STUDY GUIDE newest 2026
complete questions and answers ( verified100%) already
graded A+ \\ brand new version || pass!!!
A patient has a diagnosis of Parkinson's disease. The CMAA should schedule the
patient for an appointment with which of the following specialists? -answer-Neurologist
Which of the following should be obtained prior to measuring a patient's blood
pressure? -answer-Implied constent
A patient calls to request that her immunization record be emailed to her. Which of the
following actions should the CMAA take first? -answer--Check the patient's file for
written authorization
Which of the following actions is appropriate for a medical administrative assistant to
take before scheduling a patient for surgery? -answer--Verify the patients benefits
A third-party payer is requesting documents to support billed service which of the
following is the appropriate document the maa should forward to third-party payer -
answer-Progress notes
A patient is seeking a second opinion for an upcoming surgical procedure and has a
referral from a provider. When the patient calls to schedule an appointment, which of
the following actions should the medical administrative assistant take to assist in this
process? -answer--Verify that the patient's insurance is accepted by the provider
Which of the following sections of a patient's progress note contains the reason for the
visit? -answer-CC. The chief complaint section identifies why the patient is seeking
advice from the provider
A medical administrative assistant schedules a procedure for a patient at an outside
surgical center which of the following information should the assistant communicate to
the patient -answer--the pre-procedure home instructions
, When submitting claims to third party payers the medical administrative assistant should
retrieve information from which of the following? -answer-Encounter form
Which of the following describes a provider who has a contract with a third-party payer?
-answer-PAR
After deactivating the security system, what action should a medical administrative
assistant take next when opening the office in the morning? -answer--Access the
answering service
a patient refuses to pay his copayment. Which of the following actions should the
medical administrative assistant take? -answer--inform the patient that the copayment
is due at time of service
A collected specimen needs to be sent to an outside laboratory, what actions is within
the scope of practice of medical administrative assistant? -answer--Process the
requisition for shipment
Which of the following describes the presence of several large kidney stones? -answer-
Nephrolithiasis
When a medical administrative assistant makes arrangements for a staff member to
attend a conference, which of the following is the most important step for keeping the
office informed? -answer-Distribute the travel intinerary
Which of the following describes the purpose of the general duty clause as outlined by
OSHA? -answer--It requires employers to maintain a workplace free from hazards that
might cause serious harm or death.
What is an example of stream scheduling? -answer--Patient is assigned specific
appointment time.
Misspelled -answer--Psychology or Persistent
Which of the following scheduling systems assigns patients specific appointment times
at regular intervals? -answer-Stream
Which of the following describes stream scheduling -answer-A patient appoitnment if
from 0900 to 0915
A medical administrative assistant is scheduling an appointment for an established
patient who had a kidney transplant and reports an intermittent fever. Which of the
following actions should the assistant take? -answer-forward the call to a triage nurse.
complete questions and answers ( verified100%) already
graded A+ \\ brand new version || pass!!!
A patient has a diagnosis of Parkinson's disease. The CMAA should schedule the
patient for an appointment with which of the following specialists? -answer-Neurologist
Which of the following should be obtained prior to measuring a patient's blood
pressure? -answer-Implied constent
A patient calls to request that her immunization record be emailed to her. Which of the
following actions should the CMAA take first? -answer--Check the patient's file for
written authorization
Which of the following actions is appropriate for a medical administrative assistant to
take before scheduling a patient for surgery? -answer--Verify the patients benefits
A third-party payer is requesting documents to support billed service which of the
following is the appropriate document the maa should forward to third-party payer -
answer-Progress notes
A patient is seeking a second opinion for an upcoming surgical procedure and has a
referral from a provider. When the patient calls to schedule an appointment, which of
the following actions should the medical administrative assistant take to assist in this
process? -answer--Verify that the patient's insurance is accepted by the provider
Which of the following sections of a patient's progress note contains the reason for the
visit? -answer-CC. The chief complaint section identifies why the patient is seeking
advice from the provider
A medical administrative assistant schedules a procedure for a patient at an outside
surgical center which of the following information should the assistant communicate to
the patient -answer--the pre-procedure home instructions
, When submitting claims to third party payers the medical administrative assistant should
retrieve information from which of the following? -answer-Encounter form
Which of the following describes a provider who has a contract with a third-party payer?
-answer-PAR
After deactivating the security system, what action should a medical administrative
assistant take next when opening the office in the morning? -answer--Access the
answering service
a patient refuses to pay his copayment. Which of the following actions should the
medical administrative assistant take? -answer--inform the patient that the copayment
is due at time of service
A collected specimen needs to be sent to an outside laboratory, what actions is within
the scope of practice of medical administrative assistant? -answer--Process the
requisition for shipment
Which of the following describes the presence of several large kidney stones? -answer-
Nephrolithiasis
When a medical administrative assistant makes arrangements for a staff member to
attend a conference, which of the following is the most important step for keeping the
office informed? -answer-Distribute the travel intinerary
Which of the following describes the purpose of the general duty clause as outlined by
OSHA? -answer--It requires employers to maintain a workplace free from hazards that
might cause serious harm or death.
What is an example of stream scheduling? -answer--Patient is assigned specific
appointment time.
Misspelled -answer--Psychology or Persistent
Which of the following scheduling systems assigns patients specific appointment times
at regular intervals? -answer-Stream
Which of the following describes stream scheduling -answer-A patient appoitnment if
from 0900 to 0915
A medical administrative assistant is scheduling an appointment for an established
patient who had a kidney transplant and reports an intermittent fever. Which of the
following actions should the assistant take? -answer-forward the call to a triage nurse.
