✅ CERTIFIED BEHAVIORAL HEALTH
CASE MANAGER CBHCM PRACTICE
QUESTIONS AND ANSWERS GRADE
A+.
1. A key responsibility of a Behavioral Health Case
Manager is:
A. Providing long-term psychotherapy
B. Coordinating services and supports for clients
C. Diagnosing mental health disorders
D. Prescribing psychiatric medications
Correct Answer: B
Case managers coordinate and connect clients to services rather than providing direct
treatment or prescribing.
2. Which of the following is the FIRST step in case
management?
A. Discharge planning
B. Assessment
C. Monitoring
1|Page
,D. Advocacy
Correct Answer: B
The case management cycle always begins with a comprehensive assessment.
3. A CBHCM is MOST likely to assist a client with:
A. Completing psychological testing
B. Navigating community resources
C. Performing cognitive-behavioral therapy
D. Conducting psychiatric evaluations
Correct Answer: B
Assisting with resource navigation is a core case management task.
4. Which federal law protects the privacy of behavioral
health records?
A. EMTALA
B. HIPAA
C. IDEA
D. FERPA
Correct Answer: B
HIPAA ensures confidentiality of health and behavioral health information.
2|Page
,5. Which of the following best describes “cultural
competence”?
A. Avoiding discussion of culture with clients
B. Having knowledge and skills to work with diverse populations
C. Treating all clients exactly the same
D. Encouraging clients to adopt the case manager’s culture
Correct Answer: B
Cultural competence involves knowledge, awareness, and skills.
6. A client reports loss of housing and unemployment. The
CBHCM should prioritize:
A. Long-term treatment goals
B. Crisis stabilization and basic needs
C. Termination of services
D. Requesting psychological testing
Correct Answer: B
Maslow’s hierarchy prioritizes safety and basic needs.
7. Motivational interviewing is MOST focused on:
A. Direct confrontation
B. Enhancing intrinsic motivation for change
C. Giving advice
D. Assigning mandatory homework
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, Correct Answer: B
8. A client presents with suicidal ideation. The FIRST
action is to:
A. Call the client’s employer
B. Complete a risk assessment
C. Refer to outpatient counseling
D. Ignore it unless a plan is stated
Correct Answer: B
9. Documentation in case management should be:
A. Detailed, objective, and timely
B. Opinion-based
C. Delayed until the end of the month
D. Written in abbreviations only
Correct Answer: A
10. The primary purpose of a service plan is:
A. To document agency performance
B. To outline measurable client goals and interventions
C. To allow billing for services
D. To report progress to insurance companies
4|Page
CASE MANAGER CBHCM PRACTICE
QUESTIONS AND ANSWERS GRADE
A+.
1. A key responsibility of a Behavioral Health Case
Manager is:
A. Providing long-term psychotherapy
B. Coordinating services and supports for clients
C. Diagnosing mental health disorders
D. Prescribing psychiatric medications
Correct Answer: B
Case managers coordinate and connect clients to services rather than providing direct
treatment or prescribing.
2. Which of the following is the FIRST step in case
management?
A. Discharge planning
B. Assessment
C. Monitoring
1|Page
,D. Advocacy
Correct Answer: B
The case management cycle always begins with a comprehensive assessment.
3. A CBHCM is MOST likely to assist a client with:
A. Completing psychological testing
B. Navigating community resources
C. Performing cognitive-behavioral therapy
D. Conducting psychiatric evaluations
Correct Answer: B
Assisting with resource navigation is a core case management task.
4. Which federal law protects the privacy of behavioral
health records?
A. EMTALA
B. HIPAA
C. IDEA
D. FERPA
Correct Answer: B
HIPAA ensures confidentiality of health and behavioral health information.
2|Page
,5. Which of the following best describes “cultural
competence”?
A. Avoiding discussion of culture with clients
B. Having knowledge and skills to work with diverse populations
C. Treating all clients exactly the same
D. Encouraging clients to adopt the case manager’s culture
Correct Answer: B
Cultural competence involves knowledge, awareness, and skills.
6. A client reports loss of housing and unemployment. The
CBHCM should prioritize:
A. Long-term treatment goals
B. Crisis stabilization and basic needs
C. Termination of services
D. Requesting psychological testing
Correct Answer: B
Maslow’s hierarchy prioritizes safety and basic needs.
7. Motivational interviewing is MOST focused on:
A. Direct confrontation
B. Enhancing intrinsic motivation for change
C. Giving advice
D. Assigning mandatory homework
3|Page
, Correct Answer: B
8. A client presents with suicidal ideation. The FIRST
action is to:
A. Call the client’s employer
B. Complete a risk assessment
C. Refer to outpatient counseling
D. Ignore it unless a plan is stated
Correct Answer: B
9. Documentation in case management should be:
A. Detailed, objective, and timely
B. Opinion-based
C. Delayed until the end of the month
D. Written in abbreviations only
Correct Answer: A
10. The primary purpose of a service plan is:
A. To document agency performance
B. To outline measurable client goals and interventions
C. To allow billing for services
D. To report progress to insurance companies
4|Page
