Page 1 of 226
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, Chapter 01: Role of an Insurance Billing Specialist MULTI
cn cn cn cn cn cn cn cn
PLE CHOICE cn
1. The primary goal of an insurance billing specialist is:
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a. to manage the health care organization’s billing office
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b. to ensure the cash flow of a health care organization through revenue cycle management
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c. to send bills to patients for services they receive
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d. to post payments received from patients and insurance carriers
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CORRECT ANSWER: B cn cn DIF: Moderate OBJ: 2 c n
2. Facility billing includes charging for medical services provided by:
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a. physicians
b. laboratory services cn
c. ambulance services cn
d. ambulatory surgical centers cn cn
CORRECT ANSWER: D cn cn DIF: Easy OBJ: 2 c n
3. A claims assistance professional
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a. works for the consumer.
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b. works for the health care organization.
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c. works for an insurance company.
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d. works for the federal government.
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CORRECT ANSWER: A cn cn DIF: Easy OBJ: 2 c n
4. What is ―cash flow‖ in a medical practice?
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a. The actual money available to a medical practice
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b. The amount of money received by a medical practice in 1 day
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Page 2 of 226 cn cn cn
,c. The amount of money received by a medical practice in 1 month
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d. The amount of outstanding money on the accounts receivable
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CORRECT ANSWER: A cn cn DIF: Moderate OBJ: 2 c n
5. Which level of education is generally required for one who seeks employment as an insurance coder?
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a. College diploma cn
b. High school diploma
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c. Completion of an accredited program for coding certification
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d. No specific level of education is required COR
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RECT ANSWER: C
cn cn DIF: Easy OBJ: 4 cn
6. The amount of money an insurance billing specialist earns is dependent on which of the following
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factors?
a. Knowledge
b. Experience
c. Size of employing institution
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d. All are correct
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CORRECT ANSWER: D cn cn DIF: Moderate OBJ: 5 c n
7. A self-employed medical insurance biller who does independent contracting is responsible for
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a. advertising.
b. billing.
c. accounting.
d. All are correct.
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CORRECT ANSWER: D cn cn DIF: Hard OBJ: 2 c n
Page 3 of 226 cn cn cn
, 8. Medical etiquette refers to
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a. consideration for others. cn cn
b. moral principles or practices.
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c. laws.
d. the Oath of Hippocrates.
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CORRECT ANSWER: A cn cn DIF: Moderate OBJ: 9c n
9. The process of shortening words and using abbreviations that do not follow standard grammar, spelling
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and punctuation when writing electronic mail communications is referred to as:
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a. emoticons
b. abbreviations
c. text speakcn
d. short text cn
CORRECT ANSWER: C cn cn DIF: Easy OBJ: 9 c n
10. Professional ethics include cn cn
a. state laws. cn
b. federal laws. cn
c. standards of conduct. cn cn
d. civil torts. cn
CORRECT ANSWER: C cn cn DIF: Moderate OBJ: 9c n
11. The earliest written code of ethical principles for the medical profession is the
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a. Oath of Hippocrates.
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b. Socratic oath. cn
c. Code of Hammurabi. cn cn
d. Medicolegal oath. cn
Page 4 of 226
cn cn cn
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, Chapter 01: Role of an Insurance Billing Specialist MULTI
cn cn cn cn cn cn cn cn
PLE CHOICE cn
1. The primary goal of an insurance billing specialist is:
cn cn cn cn cn cn cn cn
a. to manage the health care organization’s billing office
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b. to ensure the cash flow of a health care organization through revenue cycle management
cn cn cn cn cn cn cn cn cn cn cn cn cn
c. to send bills to patients for services they receive
cn cn cn cn cn cn cn cn
d. to post payments received from patients and insurance carriers
cn cn cn cn cn cn cn cn cn
CORRECT ANSWER: B cn cn DIF: Moderate OBJ: 2 c n
2. Facility billing includes charging for medical services provided by:
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a. physicians
b. laboratory services cn
c. ambulance services cn
d. ambulatory surgical centers cn cn
CORRECT ANSWER: D cn cn DIF: Easy OBJ: 2 c n
3. A claims assistance professional
cn cn cn
a. works for the consumer.
cn cn cn
b. works for the health care organization.
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c. works for an insurance company.
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d. works for the federal government.
cn cn cn cn
CORRECT ANSWER: A cn cn DIF: Easy OBJ: 2 c n
4. What is ―cash flow‖ in a medical practice?
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a. The actual money available to a medical practice
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b. The amount of money received by a medical practice in 1 day
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Page 2 of 226 cn cn cn
,c. The amount of money received by a medical practice in 1 month
cn cn cn cn cn cn cn cn cn cn cn
d. The amount of outstanding money on the accounts receivable
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CORRECT ANSWER: A cn cn DIF: Moderate OBJ: 2 c n
5. Which level of education is generally required for one who seeks employment as an insurance coder?
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a. College diploma cn
b. High school diploma
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c. Completion of an accredited program for coding certification
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d. No specific level of education is required COR
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RECT ANSWER: C
cn cn DIF: Easy OBJ: 4 cn
6. The amount of money an insurance billing specialist earns is dependent on which of the following
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factors?
a. Knowledge
b. Experience
c. Size of employing institution
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d. All are correct
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CORRECT ANSWER: D cn cn DIF: Moderate OBJ: 5 c n
7. A self-employed medical insurance biller who does independent contracting is responsible for
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a. advertising.
b. billing.
c. accounting.
d. All are correct.
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CORRECT ANSWER: D cn cn DIF: Hard OBJ: 2 c n
Page 3 of 226 cn cn cn
, 8. Medical etiquette refers to
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a. consideration for others. cn cn
b. moral principles or practices.
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c. laws.
d. the Oath of Hippocrates.
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CORRECT ANSWER: A cn cn DIF: Moderate OBJ: 9c n
9. The process of shortening words and using abbreviations that do not follow standard grammar, spelling
cn cn cn cn cn cn cn cn cn cn cn cn cn cn cn
and punctuation when writing electronic mail communications is referred to as:
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a. emoticons
b. abbreviations
c. text speakcn
d. short text cn
CORRECT ANSWER: C cn cn DIF: Easy OBJ: 9 c n
10. Professional ethics include cn cn
a. state laws. cn
b. federal laws. cn
c. standards of conduct. cn cn
d. civil torts. cn
CORRECT ANSWER: C cn cn DIF: Moderate OBJ: 9c n
11. The earliest written code of ethical principles for the medical profession is the
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a. Oath of Hippocrates.
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b. Socratic oath. cn
c. Code of Hammurabi. cn cn
d. Medicolegal oath. cn
Page 4 of 226
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