HUC Mock Certification Exam (Latest 2026/
2027 Update) Questions & Answers | 100%
Verified | Grade A |Complete Solutions
A discrepancy report sent by the central services department (CSD) is a list of items that were:
used from a nursing unit supply closet but were not charged to any patient.
A discrepancy report is a list of items used from a nursing unit supply closet but not charged to
any patient.
Which of the following items cannot be sent in the pneumatic tube system?
Cerebrospinal fluid (CSF) specimens
CSF specimens are obtained by a painful procedure and cannot be sent through the pneumatic
tube system. The system may break down, the specimen may be misdirected, or the tubes may
leak or break.
The printer in the nursing station is not functioning properly. The health unit coordinator (HUC)
would notify the:
Information Technology (IT) Department.
IT would be responsible for repairing electronic equipment.
The HUC has been informed that a patient s telephone is not functioning properly. The
department that the HUC would notify of the problem would be the:
, HUC Mock Certification Exam (Latest 2026/
2027 Update) Questions & Answers | 100%
Verified | Grade A |Complete Solutions
Information Technology (IT) Department.
The HUC would notify IT of the need to repair or replace the patient s telephone.
When the electronic medical record (EMR) is implemented and a nurse requests that a telemetry
strip be saved for a patient, the HUC would:
scan the strip into the patient s EMR.
When the EMR is implemented and a telemetry strip is to be saved, the HUC would scan the
strip into the patient s EMR.
When the EMR is implemented, documents faxed from an outside facility would be:
scanned into the patient s EMR.
Faxed documents would be scanned into the patient s EMR
The HUC notes that there are four labeled chart forms in a discharged patient s chart that have no
documentation on them. The correct action for the HUC to take would be to:
shred the forms.
Forms that do not have documentation on them and that contain patient ID labels are shredded to
ensure patient confidentiality.
, HUC Mock Certification Exam (Latest 2026/
2027 Update) Questions & Answers | 100%
Verified | Grade A |Complete Solutions
The HUC has been asked to thin a patient s chart. The thinned-out records would be:
placed in an envelope, labeled with the patient s ID label, and kept on the nursing unit until the
patient is discharged or moved.
Thinned-out records would be placed in an envelope, labeled with the patient s ID label, and kept
on the nursing unit until the patient is transferred or discharged. The HUC would also write the
date that the chart was thinned and write their initials on the envelope.
The abbreviation CPOE stands for:
computer physician order entry.
CPOE stands for computerized physician order entry. Through a computerized program,
physicians enter patient orders directly into the patient s EMR, replacing handwritten orders.
Patient confidentiality laws, including a patient s right to not have his or her name listed in the
hospital directory, are specified in the:
Health Insurance Portability and Accountability Act (HIPAA).
The purpose of HIPAA is to protect private individual health information from being disclosed to
anyone without the consent of the individual.
, HUC Mock Certification Exam (Latest 2026/
2027 Update) Questions & Answers | 100%
Verified | Grade A |Complete Solutions
Joan, an HUC with more than 20 years of experience, is hired for day shift at a busy orthopedic
unit. Joan has good organizational skills and immediately notices that the nurses station is set up
in a way that makes the HUC s job difficult. Joan should:
discuss the changes with the nurse manager.
Any changes to the organization of the nursing unit should be discussed with the nurse manager.
The nurse manager may consult the nursing unit staff regarding the changes before making a
decision.
Which of the following would be important for the HUC to note on the patient census worksheet
kept near the telephone?
A patient is on a temporary pass.
A patient out on a temporary pass would be important information for the HUC to note on the
patient census worksheet.
A nurse on another unit has called three times regarding the transfer of a patient from the
intensive care unit (ICU) to a floor nursing unit. The nurse who will be caring for the patient to
be transferred states that he is too busy to receive another patient now. The nurse from ICU
becomes abusive to the HUC, stating that she is just as busy and needs to bring the patient now.
The best option for the HUC would be to:
ask the nurse to hold while a definite time is requested as to when the patient can be sent.
Ask the nurse to hold while a definite time is obtained as to when the nurse in ICU will be able
to send the patient. (Chapter 4 addresses telephone etiquette, and Chapter 5 addresses
assertiveness.)
2027 Update) Questions & Answers | 100%
Verified | Grade A |Complete Solutions
A discrepancy report sent by the central services department (CSD) is a list of items that were:
used from a nursing unit supply closet but were not charged to any patient.
A discrepancy report is a list of items used from a nursing unit supply closet but not charged to
any patient.
Which of the following items cannot be sent in the pneumatic tube system?
Cerebrospinal fluid (CSF) specimens
CSF specimens are obtained by a painful procedure and cannot be sent through the pneumatic
tube system. The system may break down, the specimen may be misdirected, or the tubes may
leak or break.
The printer in the nursing station is not functioning properly. The health unit coordinator (HUC)
would notify the:
Information Technology (IT) Department.
IT would be responsible for repairing electronic equipment.
The HUC has been informed that a patient s telephone is not functioning properly. The
department that the HUC would notify of the problem would be the:
, HUC Mock Certification Exam (Latest 2026/
2027 Update) Questions & Answers | 100%
Verified | Grade A |Complete Solutions
Information Technology (IT) Department.
The HUC would notify IT of the need to repair or replace the patient s telephone.
When the electronic medical record (EMR) is implemented and a nurse requests that a telemetry
strip be saved for a patient, the HUC would:
scan the strip into the patient s EMR.
When the EMR is implemented and a telemetry strip is to be saved, the HUC would scan the
strip into the patient s EMR.
When the EMR is implemented, documents faxed from an outside facility would be:
scanned into the patient s EMR.
Faxed documents would be scanned into the patient s EMR
The HUC notes that there are four labeled chart forms in a discharged patient s chart that have no
documentation on them. The correct action for the HUC to take would be to:
shred the forms.
Forms that do not have documentation on them and that contain patient ID labels are shredded to
ensure patient confidentiality.
, HUC Mock Certification Exam (Latest 2026/
2027 Update) Questions & Answers | 100%
Verified | Grade A |Complete Solutions
The HUC has been asked to thin a patient s chart. The thinned-out records would be:
placed in an envelope, labeled with the patient s ID label, and kept on the nursing unit until the
patient is discharged or moved.
Thinned-out records would be placed in an envelope, labeled with the patient s ID label, and kept
on the nursing unit until the patient is transferred or discharged. The HUC would also write the
date that the chart was thinned and write their initials on the envelope.
The abbreviation CPOE stands for:
computer physician order entry.
CPOE stands for computerized physician order entry. Through a computerized program,
physicians enter patient orders directly into the patient s EMR, replacing handwritten orders.
Patient confidentiality laws, including a patient s right to not have his or her name listed in the
hospital directory, are specified in the:
Health Insurance Portability and Accountability Act (HIPAA).
The purpose of HIPAA is to protect private individual health information from being disclosed to
anyone without the consent of the individual.
, HUC Mock Certification Exam (Latest 2026/
2027 Update) Questions & Answers | 100%
Verified | Grade A |Complete Solutions
Joan, an HUC with more than 20 years of experience, is hired for day shift at a busy orthopedic
unit. Joan has good organizational skills and immediately notices that the nurses station is set up
in a way that makes the HUC s job difficult. Joan should:
discuss the changes with the nurse manager.
Any changes to the organization of the nursing unit should be discussed with the nurse manager.
The nurse manager may consult the nursing unit staff regarding the changes before making a
decision.
Which of the following would be important for the HUC to note on the patient census worksheet
kept near the telephone?
A patient is on a temporary pass.
A patient out on a temporary pass would be important information for the HUC to note on the
patient census worksheet.
A nurse on another unit has called three times regarding the transfer of a patient from the
intensive care unit (ICU) to a floor nursing unit. The nurse who will be caring for the patient to
be transferred states that he is too busy to receive another patient now. The nurse from ICU
becomes abusive to the HUC, stating that she is just as busy and needs to bring the patient now.
The best option for the HUC would be to:
ask the nurse to hold while a definite time is requested as to when the patient can be sent.
Ask the nurse to hold while a definite time is obtained as to when the nurse in ICU will be able
to send the patient. (Chapter 4 addresses telephone etiquette, and Chapter 5 addresses
assertiveness.)
