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WGU C215 Operations Management -Objective Assessment Prep Guide & Terminologies Combo Study Guide
WGU C215 Operations Management -Objective Assessment Prep Guide & Terminologies Combo Study Guide 
1. customer focus 
2. continuous improvement 
3. employee empowerment 
4. use of quality tools 
5. product design 
6. process management 
7. managing supplier quality 
Total Quality Management (TQM) Philosophy 
Basic function of Six Sigma. Measures the process potential and performance of processes. The higher the range of Cpk, the improved is the ability of the process to complete its necessities....
- Exam (elaborations)
- • 44 pages •
WGU C215 Operations Management -Objective Assessment Prep Guide & Terminologies Combo Study Guide 
1. customer focus 
2. continuous improvement 
3. employee empowerment 
4. use of quality tools 
5. product design 
6. process management 
7. managing supplier quality 
Total Quality Management (TQM) Philosophy 
Basic function of Six Sigma. Measures the process potential and performance of processes. The higher the range of Cpk, the improved is the ability of the process to complete its necessities....
WGU C215 Operations Management PVDC Final (Verified Solution)
WGU C215 Operations Management PVDC Final (Verified Solution) 
Which definition is used for quality, evaluates how well a product performs its intended function? 
Fitness for use 
14 points for quality improvement 
Which total quality management (TQM) process was developed to stress management's responsibility for quality? 
ISO 9000 
Set of international standards on quality management and quality assurance, critical to international business 
-TQM process consists of 13 published standards and...
- Exam (elaborations)
- • 11 pages •
WGU C215 Operations Management PVDC Final (Verified Solution) 
Which definition is used for quality, evaluates how well a product performs its intended function? 
Fitness for use 
14 points for quality improvement 
Which total quality management (TQM) process was developed to stress management's responsibility for quality? 
ISO 9000 
Set of international standards on quality management and quality assurance, critical to international business 
-TQM process consists of 13 published standards and...
WGU C215 Operations Pre-Assesment study Guide (Answered) Complete Solution
WGU C215 Operations Pre-Assesment study Guide (Answered) Complete Solution 
 
Which definition is used for quality evaluates how well a product performs its intended function? eg. Jeep for mountain driving 
Fitness for use 
Which total quality management (TQM) process was developed to stress management's responsibility for quality? 
14 points for quality improvement 
Total Quality Management (TQM) 
a comprehensive approach - led by top management and supported throughout the organization - dedi...
- Exam (elaborations)
- • 7 pages •
WGU C215 Operations Pre-Assesment study Guide (Answered) Complete Solution 
 
Which definition is used for quality evaluates how well a product performs its intended function? eg. Jeep for mountain driving 
Fitness for use 
Which total quality management (TQM) process was developed to stress management's responsibility for quality? 
14 points for quality improvement 
Total Quality Management (TQM) 
a comprehensive approach - led by top management and supported throughout the organization - dedi...
WGU C215 Operations Management PVDC, Complete Solution
WGU C215 Operations Management PVDC, Complete Solution 
 
Which definition is used for quality evaluates how well a product performs its intended function? 
Fitness for use 
Which total quality management (TQM) process was developed to stress management's responsibility for quality? 
14 points for quality improvement 
Which total quality management (TQM) process consists of 13 published standards and guidelines? 
ISO 9000 
A company manufactures shoes using a quality management system. The comp...
- Exam (elaborations)
- • 6 pages •
WGU C215 Operations Management PVDC, Complete Solution 
 
Which definition is used for quality evaluates how well a product performs its intended function? 
Fitness for use 
Which total quality management (TQM) process was developed to stress management's responsibility for quality? 
14 points for quality improvement 
Which total quality management (TQM) process consists of 13 published standards and guidelines? 
ISO 9000 
A company manufactures shoes using a quality management system. The comp...
WGU C215 Operations Management, Complete Solution
WGU C215 Operations Management, Complete Solution 
 
3D Printing 
3D Printing is three-dimensional printing technology that deposits materials like plastics and metals in thick layers one atop the other with the process gradually building up one layer at a time until the object is produced. 
A broad view of JIT 
A philosophy that encompasses the entire organization. 
lean production/lean systems 
ABC classification 
A method for determining level of control and frequency of review of inventory i...
- Exam (elaborations)
- • 62 pages •
WGU C215 Operations Management, Complete Solution 
 
3D Printing 
3D Printing is three-dimensional printing technology that deposits materials like plastics and metals in thick layers one atop the other with the process gradually building up one layer at a time until the object is produced. 
A broad view of JIT 
A philosophy that encompasses the entire organization. 
lean production/lean systems 
ABC classification 
A method for determining level of control and frequency of review of inventory i...
WGU C215 Operations Management Questions And Answers (Verified)
WGU C215 Operations Management Questions And Answers (Verified) 
Advertising revenue model 
Provides users with information on services and products and provides an opportunity for suppliers to advertise 
Affiliate revenue model 
Companies receive a referral fee for directing business to an affiliate 
Appraisal cost 
The cost associated with uncovering defects 
Automated order entry systems 
A method using telephone models to send digital orders to suppliers. 
Backwards integration 
Owning or co...
- Exam (elaborations)
- • 7 pages •
WGU C215 Operations Management Questions And Answers (Verified) 
Advertising revenue model 
Provides users with information on services and products and provides an opportunity for suppliers to advertise 
Affiliate revenue model 
Companies receive a referral fee for directing business to an affiliate 
Appraisal cost 
The cost associated with uncovering defects 
Automated order entry systems 
A method using telephone models to send digital orders to suppliers. 
Backwards integration 
Owning or co...