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BTEC Business Level 3 - Unit 29 M3 (Presentation notes)
This document is for Unit 29 M3, its the presentation notes for two organisations being John Lewis and Starbucks, which explains the ways in which their sales techniques and customer service have developed in the retail sector over the past 10 years. It talks about the different sales techniques, what the different levels of customer service are and why they are needed. This document achieved a Distinction*
- Presentation
- • 13 pages •
This document is for Unit 29 M3, its the presentation notes for two organisations being John Lewis and Starbucks, which explains the ways in which their sales techniques and customer service have developed in the retail sector over the past 10 years. It talks about the different sales techniques, what the different levels of customer service are and why they are needed. This document achieved a Distinction*
BTEC Business Level 3 - Unit 29 M3 (Presentation)
This document is for Unit 29 M3, its a presentation for two organisations being John Lewis and Starbucks, which explains the ways in which their sales techniques and customer service have developed in the retail sector over the past 10 years. It talks about the different sales techniques, what the different levels of customer service are and why they are needed. This document achieved a Distinction*
- Presentation
- • 13 pages •
This document is for Unit 29 M3, its a presentation for two organisations being John Lewis and Starbucks, which explains the ways in which their sales techniques and customer service have developed in the retail sector over the past 10 years. It talks about the different sales techniques, what the different levels of customer service are and why they are needed. This document achieved a Distinction*
BTEC Business Level 3 - Unit 15 P6
This 19 page presentation discusses methods of continuing professional development and training relevant to a business manager career plan, along with a bibliography at the end. The presentation talks about how you would become a business manager along with evidence to achieve and sustain this position. This document achieved a Distinction*
- Presentation
- • 19 pages •
This 19 page presentation discusses methods of continuing professional development and training relevant to a business manager career plan, along with a bibliography at the end. The presentation talks about how you would become a business manager along with evidence to achieve and sustain this position. This document achieved a Distinction*
BTEC Business Level 3 - Unit 29 P3/M3/P4/D2 (Understanding Retailing)
This 24 page document consists of P3, M3, P4 and D2 and a bibliography for Unit 29, understanding retailing. P3 focuses on three organisations which are Starbucks, Pull & Bear and Apple. Discussing good customer service and why its important for each organisation, showing examples where they have good customer service. M3 focuses on how sales techniques and customer service has developed in the retail organisation for John Lewis and Starbucks. P4 focuses on the competitive factors in the r...
- Essay
- • 24 pages •
This 24 page document consists of P3, M3, P4 and D2 and a bibliography for Unit 29, understanding retailing. P3 focuses on three organisations which are Starbucks, Pull & Bear and Apple. Discussing good customer service and why its important for each organisation, showing examples where they have good customer service. M3 focuses on how sales techniques and customer service has developed in the retail organisation for John Lewis and Starbucks. P4 focuses on the competitive factors in the r...
BTEC Business Level 3 - Unit 12 P3/M1 (Internet Marketing in Business)
P3 and M1 focus on explaining the benefits to customers of a business using internet marketing and analysing the benefits of internet marketing to customers.
- Essay
- • 8 pages •
P3 and M1 focus on explaining the benefits to customers of a business using internet marketing and analysing the benefits of internet marketing to customers.
BTEC Business Level 3 - Unit 12 P1 (Internet marketing in Business)
P1 focuses on describing the role of internet marketing within a modern context. It talks about the marketing mix and the extended marketing mix, which provide definitions and examples. As well as talking about relationship marketing and a short conclusion at the end of the essay.
- Essay
- • 16 pages •
P1 focuses on describing the role of internet marketing within a modern context. It talks about the marketing mix and the extended marketing mix, which provide definitions and examples. As well as talking about relationship marketing and a short conclusion at the end of the essay.
BTEC Business Level 3 - Unit 12 P3 (Internet marketing in Business)
P3 describes the benefits and opportunities to the business using internet marketing within the marketing mix of a selected business, this selected business is Apple.
- Essay
- • 10 pages •
P3 describes the benefits and opportunities to the business using internet marketing within the marketing mix of a selected business, this selected business is Apple.
BTEC Business Level 3 - Unit 5 P4 (Business accounting)
This document includes P4, which is a four page document. In P4 there is a profit and loss account and a balance sheet for Twinkle Toes.
- Essay
- • 4 pages •
This document includes P4, which is a four page document. In P4 there is a profit and loss account and a balance sheet for Twinkle Toes.
BTEC Business Level 3 - Unit 5 P1/P2/P3/M1/D1 (Business Accounting)
This document includes P1,P2,P3, M1 and D1 and is 24 pages long. P1 and P2 focus on describing the purpose of accounting for an selected organisation and it explains the difference between capital and revenue items of expenditure and income. This task is displayed as a booklet. P3 is a 12 month cash flow forecast to enable an organisation to manage its cash. M1 and D1 analyse the cash flow problems a business might experience and justify the actions a business might take when experiencing ...
- Essay
- • 24 pages •
This document includes P1,P2,P3, M1 and D1 and is 24 pages long. P1 and P2 focus on describing the purpose of accounting for an selected organisation and it explains the difference between capital and revenue items of expenditure and income. This task is displayed as a booklet. P3 is a 12 month cash flow forecast to enable an organisation to manage its cash. M1 and D1 analyse the cash flow problems a business might experience and justify the actions a business might take when experiencing ...
BTEC Business Level 3 - Unit 4 P5/P6/M2 (Business communications)
The document is 16 pages long and includes a bibliography, where it focuses on P5,P6 and M2. It focuses on John Lewis throughout the document.
- Essay
- • 16 pages •
The document is 16 pages long and includes a bibliography, where it focuses on P5,P6 and M2. It focuses on John Lewis throughout the document.
BTEC Travel and Tourism Level 3 - Unit 4 P1/P2/M1/D1 (Customer service in Travel and Tourism)
BTEC Business Level 3 - Unit 37 P1/P2 (Understanding Business Ethics)
BTEC Travel and Tourism Level 3 - Unit 4 P1/P2/M1/D1 (Customer service in Travel and Tourism)
BTEC Business Level 3 - Unit 1 P2/P3/P4/M1/D1 (The Business Environment)
BTEC Travel and Tourism Level 3 - Unit 8 P1/P2 (Long Haul Travel Destinations)