- 17 Search Results 'btec business level 3 investigating customer service'
- 1
Filter(s)
All 17 results
BTEC Level 3 Business: Unit 14 Investigating Customer Service. All criteria. Distinction Grade.
- Essay
- • 12 pages •
BTEC Level 3 Business: Unit 14 Investigating Customer Service. All criteria. Distinction Grade.
Unit 14: Investigating Customer Service Assignment 1: Distinction* graded quality work with great structure and content for you to use this as a template to get a Distinction in this Assignment 1. this meets all the criteria: P1 - Describe the different approaches to customer service delivery in contrasting businesses, P2 - Examine ways that the customer service in a selected business can meet the expectations and satisfaction of customers and adhere to relevant current legislation and regulat...
- Bundle
- Essay
- • 16 pages •
Unit 14: Investigating Customer Service Assignment 1: Distinction* graded quality work with great structure and content for you to use this as a template to get a Distinction in this Assignment 1. this meets all the criteria: P1 - Describe the different approaches to customer service delivery in contrasting businesses, P2 - Examine ways that the customer service in a selected business can meet the expectations and satisfaction of customers and adhere to relevant current legislation and regulat...
Unit 14: Investigating Customer Service Assignment 2: Distinction* graded quality work with great structure and content for you to use this as a template to get a Distinction in this Assignment 2. therefore also contains THE SCRIPT FOR ROLE PLAY and this meets all the criteria: P4: Demonstrate communication and interpersonal skills appropriate to meet customer needs in different situations. P5: Review own customer service skills, identifying gaps where improvements could be made. P6 - Present...
- Bundle
- Exam (elaborations)
- • 16 pages •
Unit 14: Investigating Customer Service Assignment 2: Distinction* graded quality work with great structure and content for you to use this as a template to get a Distinction in this Assignment 2. therefore also contains THE SCRIPT FOR ROLE PLAY and this meets all the criteria: P4: Demonstrate communication and interpersonal skills appropriate to meet customer needs in different situations. P5: Review own customer service skills, identifying gaps where improvements could be made. P6 - Present...
BTEC BUSINESS LEVEL 3 INVESTIGATING CUSTOMER SERVICE
- Essay
- • 13 pages •
BTEC BUSINESS LEVEL 3 INVESTIGATING CUSTOMER SERVICE
P2 for UNIT 14 Examine ways that customer service in a selected business can meet the expectations and satisfaction of customers and adhere to relevant current legislation and regulations. Distinction standard
- Bundle
- Essay
- • 4 pages •
P2 for UNIT 14 Examine ways that customer service in a selected business can meet the expectations and satisfaction of customers and adhere to relevant current legislation and regulations. Distinction standard
Sell your knowledge on Stuvia
Hundred thousands of people are searching for your content every day. You can easily upload your summaries to our platform and start earning money from your study notes.
Sign up for free today and start earning while helping others!
P1 for UNIT 14 Describe the different approaches to customer service delivery in contrasting businesses. Distinction standard
- Bundle
- Essay
- • 6 pages •
P1 for UNIT 14 Describe the different approaches to customer service delivery in contrasting businesses. Distinction standard
P3 for UNIT 14 (Research methods a business can use to make improvements to the customer service provision) Distinction standard
- Bundle
- Essay
- • 3 pages •
P3 for UNIT 14 (Research methods a business can use to make improvements to the customer service provision) Distinction standard
Skills Audit for UNIT 14 Distinction standard
- Bundle
- Essay
- • 6 pages •
Skills Audit for UNIT 14 Distinction standard
M1 for UNIT 14 Analyse how legislation and regulation impacts on customer service provision in a selected business Distinction standard
- Bundle
- Essay
- • 6 pages •
M1 for UNIT 14 Analyse how legislation and regulation impacts on customer service provision in a selected business Distinction standard
P3 Research methods a business can use to make improvements to the customer service provision. M2 Analyse different methods of monitoring customer service for a product or service in contrasting businesses. D2 Evaluate the benefits of improvements to customer service performance for the business, the customer, and the employee.
- Essay
- • 6 pages •
P3 Research methods a business can use to make improvements to the customer service provision. M2 Analyse different methods of monitoring customer service for a product or service in contrasting businesses. D2 Evaluate the benefits of improvements to customer service performance for the business, the customer, and the employee.