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Summary mandatory articles Organisation and Environment 2018-2019
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A summary of the following articles: Aalbers, H.L., Dolfsma, W., & Leenders, Th.A.J. (2016). Vertical and Horizontal Cross-Ties: Benefits of Cross-Hierarchy and Cross-Unit Ties for Innovative Project Teams. Journal of Product Innovation Management, 33(2): 141-153. (NETWORK THEORY) REALIZATION Bertels, S., Howard-Grenville, J., & Pek, S. (2016). Cultural molding, shielding, and shoring at Oilco: The role of culture in the integration of routines. Organization Science,27(3): 573-593. Levin, D. ...

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  • by hermenetroan • 
  • uploaded  15-06-2019
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BTEC Business Level 3 - Unit 29 P3/M3/P4/D2 (Understanding Retailing)
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This 24 page document consists of P3, M3, P4 and D2 and a bibliography for Unit 29, understanding retailing. P3 focuses on three organisations which are Starbucks, Pull & Bear and Apple. Discussing good customer service and why its important for each organisation, showing examples where they have good customer service. M3 focuses on how sales techniques and customer service has developed in the retail organisation for John Lewis and Starbucks. P4 focuses on the competitive factors in the r...

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  •  • 24 pages • 
  • by thepenguin • 
  • uploaded  25-04-2020
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