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Chapter 7 Operations Management and Quality

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1 Copyright © 2017 Pearson Education, Inc. Business Essentials, 11e (Ebert/Griffin) Chapter 7 Operations Management and Quality 1) When a company produces products when consumers want them, it creates which type of utility? A) Ownership B) Time C) Form D) Place E) Value AACSB: Application of knowledge Objective: 7.1: Explain the meaning of operations and discuss the growth in the services and goods sectors of the U.S. economy. 2) Which term refers to all the activities involved in making produc...

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