ITSM Study guides, Class notes & Summaries

Looking for the best study guides, study notes and summaries about ITSM? On this page you'll find 766 study documents about ITSM.

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ServiceNow CIS-ITSM Exam Prep Questions With Correct Solutions.
  • ServiceNow CIS-ITSM Exam Prep Questions With Correct Solutions.

  • Exam (elaborations) • 13 pages • 2024
  • ServiceNow CIS-ITSM Exam Prep Questions With Correct Solutions.
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Samenvatting Continuïteitsmanagement
  • Samenvatting Continuïteitsmanagement

  • Summary • 8 pages • 2022
  • Samenvatting voor het vak continuïteitsmanagement (nieuwe curriculum). Hoofdzakelijk gebaseerd op de lessen, powerpoints en oefenvragen. Inclusief de stof van organisatiekunde (met berekening formules en oefenberekeningen)
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ServiceNow ITSM Certification Prep  | 370 Questions with 100% Correct Answers | Verified | 61 Pages
  • ServiceNow ITSM Certification Prep | 370 Questions with 100% Correct Answers | Verified | 61 Pages

  • Exam (elaborations) • 61 pages • 2023
  • Available in package deal
  • What are the five key business areas that ServiceNow provided IT Services for? - IT, Security Operations, Customer Service, HR, and building business applications. What are the five core ServiceNow ITSM Applications? - Service Catalog, Request Management, Incident Management, Problem Management, and Change Management What is Service Portfolio Management (SPM)? - an ITSM Process used to define sevices and service offerings for IT Business Operations to meet customer demands. What is a roadm...
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ServiceNow CIS-ITSM Exam Prep Already Graded A+
  • ServiceNow CIS-ITSM Exam Prep Already Graded A+

  • Exam (elaborations) • 13 pages • 2023
  • ServiceNow CIS-ITSM Exam Prep Already Graded A+
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ServiceNow ITSM 2023(SN ITSM Fundamentals and ITSM Implementation)Already Passed!!
  • ServiceNow ITSM 2023(SN ITSM Fundamentals and ITSM Implementation)Already Passed!!

  • Exam (elaborations) • 5 pages • 2023
  • ServiceNow ITSM 2023(SN ITSM Fundamentals and ITSM Implementation)Already Passed!!
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ServiceNow ITSM Implementation Certification Exam 2023 with 100% correct answers
  • ServiceNow ITSM Implementation Certification Exam 2023 with 100% correct answers

  • Exam (elaborations) • 33 pages • 2023
  • ServiceNow provides what key IT services? -IT -Security Operations -HR -Customer Service -Building Business Services ITSM inculudes? -Incident Management -Problem Management -Change Management -Request Fulfillment -and rely heavily on Knowledge Management and CMDB What are the types of workshops for ITSM -Roadmap Workshop -Process Workshops -Technical Workshops -Requirements Workshops Roadmap workshop summary -Create an actionable roadmap that guide the trans...
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ServiceNow ITSM Certified Implementation Exam 2023 Questions And Answers.
  • ServiceNow ITSM Certified Implementation Exam 2023 Questions And Answers.

  • Exam (elaborations) • 10 pages • 2023
  • ServiceNow ITSM Certified Implementation Exam 2023 Questions And Answers.
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ServiceNow ITSM Implementation Certification Exam With 100% Correct Answers 2024/2025
  • ServiceNow ITSM Implementation Certification Exam With 100% Correct Answers 2024/2025

  • Exam (elaborations) • 26 pages • 2024
  • ServiceNow ITSM Implementation Certification Exam With 100% Correct Answers 2024/2025 ServiceNow provides what key IT services? - answer-IT -Security Operations -HR -Customer Service -Building Business Services ITSM inculudes? - answer-Incident Management -Problem Management -Change Management -Request Fulfillment -and rely heavily on Knowledge Management and CMDB What are the types of workshops for ITSM - answer-Roadmap Workshop -Process Workshops -Technical Workshops -Requirem...
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ServiceNow ITSM Implementation Certification Exam  | 250 Questions with 100% Correct Answers | Verified | 47 Pages
  • ServiceNow ITSM Implementation Certification Exam | 250 Questions with 100% Correct Answers | Verified | 47 Pages

  • Exam (elaborations) • 47 pages • 2023
  • Available in package deal
  • What are the key IT services provided by ServiceNow? - -IT -Security Operations -HR -Customer Service -Building Business Services What are the applications included in ServiceNow ITSM? - -Incident Management -Problem Management -Change Management -Request Fulfillment They rely heavily on Knowledge Management and CMDB What are the 4 types of workshops for ITSM - 1. Roadmap Workshop 2. Process Workshops 3. Technical Workshops 4. Requirements Workshops
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ServiceNow CIS-ITSM Questions and  Answers Already Passed
  • ServiceNow CIS-ITSM Questions and Answers Already Passed

  • Exam (elaborations) • 25 pages • 2024
  • Available in package deal
  • ServiceNow CIS-ITSM Questions and Answers Already Passed Config Management - Ways to create CI Manually, Import external data, Use ITOM Discovery What are the baseline problems states? New Assess Root Cause Analysis Fix in Progress Resolved Closed Request Fulfillment Life-cycle (4) Submission, Approval, Fulfillment, Closure Change Life-cycle (4) Creation & Scope, Approval Implementation, Closure Incident lifecycle (4) Creation & Classification, Investigation & Diagnos...
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