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STR581 FINAL EXAM,GRADED A.
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1) Total customer satisfaction is the general feeling of pleasure or disappointment that results from comparing perceived performance to expectations. To achieve total customer satisfaction, organizations need to_____________. A. Lower prices B. Spend more money C. Lower expectations D. Develop marketing campaigns E. Manage customer experiences 2) ________ consists of people, equipment, and procedures to gather, sort, analyze, evaluate,...

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  • by oassignment • 
  • uploaded  03-05-2021
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BPL5100 Test Bank / BPL 5100 question Bank (TRUE/FALSE)(Latest): Baruch College
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BPL 5100 Test Bank (TRUE/FALSE) Chapter 1 1. Hewlett-Packard's failure and success under the leadership first of Carly Fiorina and then of Mark Hurd was said to be a direct result of the quality of leadership of each of these CEOs. According to the text, this would be an example of the "romantic" perspective of leadership.
TRUE 2. Strategic management consists of the analyses, decisions, and actions an organization undertakes in order to create and sustain competitive advantages.
TRU...

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  • by chamberlain_university • 
  • uploaded  10-05-2020
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MKT331 Chapter 1 and 2 Test with answers | MKT 331 Chapter 1 and 2 Test with answers- Voorhees College ( A grade _ School Graded) A Grade
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5/12/2020 Quiz: Chapters 1 and 2 Test Chapters 1 and 2 Test Started: May 12 at 6:12pm Quiz Instructions This quiz/test consist of 40 questions. You will have two attempts and will be timed for 90 minutes. Question 1 2.5 pts products events experiences luxury goods services As economies advance, a growing proportion of the economy's activities focuses on the production of ________. Question 2 2.5 pts Wants; needs Demands; wants Needs; wants Needs; demands Demands; needs _____...

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  • by Bestanalytic • 
  • uploaded  01-03-2021
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[Solved] CHAPTER 2—STRATEGY, ORGANIZATION DESIGN, AND EFFECTIVENESS
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CHAPTER 2—STRATEGY, ORGANIZATION DESIGN, AND EFFECTIVENESS MULTIPLE CHOICE 1. When looking for strengths and weaknesses, top management is: a. assessing the external environment. b. analyzing the competition. c. evaluating the internal situation in order to define its distinctive competence. d. wasting its time since it has no control over these things. ANS: PTS: 1 REF: pg. 55 NAT: AACSB Analytic | AACSB Leadership Principles 2. The primary responsibility of top management is to: a. ...

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  • uploaded  25-05-2020
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[Solved] What should the company do to maximize the program's chances of being successful?
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STR 581 Week 6 Capstone Final Examination, Part 3 1. The ability to meet humanity’s needs without harming future generations is now a top priority in most corporate agenda ethics rules sustainability righteousness 2. This is a historically popular technique through which managers create a quick overview of a company's strategic situation—it is based on achieving a sound fit between internal resources and the external situation. External analysis Value chain analysis Internal anal...

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BUS 201 Graded Midterm Exam,Latest complete questions & Answers.
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BUS 201 Midterm Exam Question 1 2.50 points out of 2.50 Which of Mintzberg's roles involves searching for new business opportunities and initiating new projects to create change? Select one: a. leader b. figurehead c. entrepreneur d. resource allocator e. frontline manager Question 2 2.50 points out of 2.50 _____ appraisal tends to be more objective and can focus on production data such as sales or profits. Select one: a. Comparative b. Behavioral c. Trait d. Results e. In...

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  • by dennys • 
  • uploaded  19-08-2020
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BPL 5100 Test Bank / BPL5100 Test Bank (TRUE/FALSE)(Latest 2020): Baruch College(Verified answer to score Grade A)
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BPL 5100 Test Bank / BPL5100 Test Bank (TRUE/FALSE)(Latest 2020): Baruch College Chapter 1 1. The three interrelated and principal activities of strategic management are: strategy analysis, strategy formulation, and strategy implementation.
 
 2. Strategic management is not concerned with how to create competitive advantage in the marketplace 3. Management innovations such as total quality, just-in-time, benchmarking, business process reengineering, and outsourcing are important, but not e...

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  • uploaded  26-04-2020
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BUS 475 Final Exam Set 1-Graded A
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1) Which one of the following items is not generally used in preparing a statement of cash flows? A. Adjusted trial balance B. Comparative balance sheets C. Additional information D. Current income statement 2) One of Astro Company's activity cost pools is machine setups, with estimated overhead of $150,000. Astro produces sparklers (400 setups) and lighters (600 setups). How much of the machine setup cost pool should be assigned to sparklers? A. $150,000 B. $60,000 C. $90...

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  • by 33kris • 
  • uploaded  18-09-2020
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STR 581 Final Exam 3 / STR581 Final Exam 3: GRADED A | 100% CORRECT
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STR 581 Final Exam 3 / STR581 Final Exam 3: GRADED A | 100% CORRECTSTR 581 Final Exam 3 1) ________ consists of people, equipment, and procedures to gather, sort, analyze, evaluate, and distribute needed, timely, and accurate information to marketing decision makers. A marketing database A promotional campaign A marketing intelligence system A marketing information system A marketing research system 2) A company can take several steps to improve the quality of its marketin...

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  • by NURSINGUNIVERSITYWALDEN • 
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[Solved] SECTION 1ManagingThe Strategy-Making Process ForCompetitive Advantage
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SECTION 1ManagingThe Strategy-Making Process ForCompetitive Advantage -The principal driver(s) of shareholder value is (are) profitability. profit growth. market share. profitability and profit growth. -A competitive advantage is considered to be a sustained competitive advantage when the advantage endures for a long time. firm is able to spread the advantage to all of its business units. advantage is very large. advantage was gained at a low cost. -Functional managers look at the overall pi...

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  • uploaded  22-05-2020
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