• Page 5 out of 1.767 Search Results 'Customer service'
  • 0

    Filter(s)

All 1.767 results

STR581 Week 6 Capstone Final Exam (Latest 2020) Questions & Answers. A Rated
(0)
$15.49

1. A company that attempts to lead its industry in price and convenience by pursuing a focus on lean and efficient operations is pursuing what strategy? • Operational excellence • Low-cost leadership • Customer intimacy • Product leadership 2. One of the ways to change the course of a brand is to modify the product. Under product modification, ________ adds size, weight, materials, supplements, and accessories that expand the product’s performance, versatility, safety, or convenienc...

i See more info x
  • Exam (elaborations)
  •  • 17 pages • 
  • by SolutionGuide • 
  • uploaded  30-10-2020
Quick View
i x
MKT 100 – Principles of Marketing Midterm Exam Chapters 1-8. Strayer University
(0)
$15.49

Which marketing management philosophy focuses on the question, “What do customers want and need, and how can we benefit society?” Answer Internal External Sales Societal marketing Production _____ is defined as the relationship between benefits and the sacrifice necessary to obtain those benefits. Answer Opportunity cost Marketing utility Market quality Satisfaction percentage Customer value Which of the following is the customers’ evaluation of a good or service in terms of wheth...

i See more info x
  • Exam (elaborations)
  •  • 31 pages • 
  • by siddlee1434 • 
  • uploaded  13-10-2020
Quick View
i x
OPS 571 Week 3 Team Assignment, Six Sigma Yellow Belt Training (Amazon's)
(0)
$10.98

OPS 571 Week 3 Team Assignment, Six Sigma Yellow Belt Training (Amazon's) Introduction Identify Customers and their Priorities Business Objectives Customer needs and feedback Operational Productivity and quality of service Problem Statement ………………… (18 Slides, References, Speaker’s Notes)

i See more info x
  •  Bundle
  • Presentation
  •  • 18 pages • 
  • by mentor2000 • 
  • uploaded  12-04-2020
Quick View
i x
Summary articles Marketing & Innovation
(0)
$4.32
1x  sold

Summary of the following articles: • Tripsas, Mary (1997) Unraveling the process of creative destruction: complementary assets and incumbent survival in the typesetter industry, Strategic Management Journal, 18, 119-142.  Hillebrand, Bas, Ron G.M. Kemp, and Edwin J. Nijssen (2011) Customer orientation and future market focus in NSD, Journal of Service Management, 22(1), 67-84. • Workman Jr, John P. (1993) Marketing’s limited role in new product development in one computer systems fir...

i See more info x
  •  Bundle
  • Summary
  •  • 36 pages • 
  • by ivanradboud • 
  • uploaded  22-12-2020
Quick View
i x
TRAVEL AND TOURISM LEVEL 3 UNIT 4 CUSTOMER SERVICE ALL ASSIGNMENTS (DISTINCTION) REALLY CHEAP!!!
(0)
$20.96

This bundle is very affordable and includes all the assignments for this unit. These have all gained distinctions and allowed me to success and will help me to as well. Buy this and consider this unit complete.

i See more info x
  • Bundle
  •  • 3 items • 
  • by excel123 • 
  • uploaded  02-11-2019
i x

Sell your knowledge on Stuvia

Hundred thousands of people are searching for your content every day. You can easily upload your summaries to our platform and start earning money from your study notes.

Sign up for free today and start earning while helping others!

Start selling or learn more about selling on Stuvia  
Polytechnic University of Puerto Rico:MGT 4610 Final Exam{Latest} – Questions and Answers (Already Graded A)
(0)
$15.98

MGT 4610 Final Exam – Questions and Answers Identify and discuss the five key dimensions of service quality. Given an example of a service and describe how a customer may define quality along each of these dimensions. In addition to focus groups and mail questionnaires, identify other methods that can be used to collect customer service information. Discuss how customer relationship management software may assist a firm in understanding its customer needs and preferences, both present and ant...

i See more info x
  • Exam (elaborations)
  •  • 11 pages • 
  • by smarttutor • 
  • uploaded  10-02-2020
Quick View
i x
NURS C157 and C128 combined test with 70 questions answers with rationales
(0)
$17.49

NURS C157 and C128 combined test with 70 questions answers with rationales.Analyze each question and choose the best response. Record your rationale for each choice. 1. Quality improvement assumes that: a. Most problems with service delivery result from process difficulties, not individuals. b. Frequent inspection is necessary to improve quality. c. Employees generally try to avoid work. d. Top management leads all quality improvement activities. Response A is correct. QI starts w...

i See more info x
  • Exam (elaborations)
  •  • 30 pages • 
  • by SolutionGuide • 
  • uploaded  08-01-2021
Quick View
i x
Customer Service: Career Success through Customer Loyalty 6th (CSS 300)
(0)
$15.49

summary chp. 1.2.3.4.5.6.7.8.9.10.11.12

i See more info x
  • Bundle
  •  • 9 items • 
  • by chrisnote • 
  • uploaded  26-12-2019
i x