DMAIC Study guides, Class notes & Summaries

A nominal voting approach is a method of reaching what goal? •Consensus •Animosity •Limitations •Arguments Consensus A good use for a Force Field Analysis tool would be for the team to be able to... •Know when to act on a process, and when to leave the process alone •Know when to reject the null •Visualize customer needs and requirements •Understand driving forces and restraining forces Understand driving forces and restraining forces Brainpower Rea...

WGU C215 Operations Management PVDC Final Questions and answers, 100% Accurate, rated A+ Which definition is used for quality, evaluates how well a product performs its intended function? - - Fitness for use 14 points for quality improvement - -Which total quality management (TQM) process was developed to stress management's responsibility for quality? ISO 9000 - -Set of international standards on quality management and quality assurance, critical to international business -TQM pro...

WGU C215 Operations Management (Latest 2024/ 2025 Update) | Final Exam Questions and Verified Answers| 100% Correct| Grade A Q: What are two important aspects of Six Sigma? People involvement Job design Facility location Technical tools Answer: people involvement and technical tools Q: Fang and Bone is implementing Six Sigma to improve the quality of cus- tomer service. Information about current processes was already collected and Fang and Bone are trying to recognize the main ca...

A distribution center aims to reduce excessive pick-up and delivery of parts that are required for the sub-processes to complete their tasks. What should the Green Belt recommend they do first? Correct Answer-Quantify the transport of the parts What is a strategic management system that seeks to include metrics with inputs from finance, customers, internal processes, and employee education? Correct Answer-Balanced scorecard To improve existing processes and identify how people, material, e...

Which of the following is NOT one of the original perspectives of the Balanced Scorecard as defined by Kaplan and Norton? A. Customer Perspective B. Input Perspective C. Internal Process Perspective D. Learning and Growth E. Financial Perspective - Answer- B. Input Perspective Which is NOT one of the 7 types of wastes? A. Defects B. Inventory C. Overproduction D. Inspection E. Waiting - Answer- D. Inspection Six Sigma is A. A metric B. A philosophy C. A goal D. A metr...

Six Sigma Practices Questions 2--(ASQ Practice Question Set) 100 % Correct Solutions Which of the following statements describes a reason why companies find Six Sigma valuable? A. Six Sigma provides a customized improvement methodology that can be applied anywhere throughout the business. B. Six Sigma fundamentally changes how a company improves. C. Six Sigma makes no overall changes to the quality of the company's products and services. D. Six Sigma is a long-term approach t...

If the chance that any one of five telephone lines is busy at any instant is 0.01, then what is the probability that all the lines are busy? A. (0.01)^4 B. (0.01)^5 C. (0.01)^6 D. (0.01)^10 - B. (0.01)^5 N = 5, p = 0.01, x = 5 Apply Standard formula for Binomial Distribution. Thus, option b is the correct answer. Who should complete the control phase after the successful completion and implementation of the first four phases of DMAIC? A. The green belt alone; the project has been succe...

Which definition is used for quality, evaluates how well a product performs its intended function? - Answer-Fitness for use 14 points for quality improvement - Answer-Which total quality management (TQM) process was developed to stress management's responsibility for quality? ISO 9000 - Answer-Set of international standards on quality management and quality assurance, critical to international business -TQM process consists of 13 published standards and guidelines -Like when joint commis...

Which of the following is NOT one of the original perspectives of the Balanced Scorecard as defined by Kaplan and Norton? A. Customer Perspective B. Input Perspective C. Internal Process Perspective D. Learning and Growth E. Financial Perspective - Answer- B. Input Perspective Which is NOT one of the 7 types of wastes? A. Defects B. Inventory C. Overproduction D. Inspection E. Waiting - Answer- D. Inspection Six Sigma is A. A metric B. A philosophy C. A goal D. A metr...

What is Six Sigma? -Problem Solving Approach -Use statistics to prioritize, make decisions, develop innovative solutions -Focus on eliminating variance Benchmark Measures of Six Sigma -Variation -Quality -Process Capability -Performance Six Sigma Normal Curve 1 Sigma- 69% 2 Sigma -69.15% 3 Sigma-99.32% 4 Sigma- 99.38% 5 Sigma- 99.98 6 Sigma-99.999998% Fundamentals of Six Sigma Any variance can be: 1.Identified 2. Quantified 3. Eliminated DATA DRIVEN DFSS...