DMAIC Study guides, Class notes & Summaries

If the chance that any one of five telephone lines is busy at any instant is 0.01, then what is the probability that all the lines are busy? A. (0.01)^4 B. (0.01)^5 C. (0.01)^6 D. (0.01)^10 - B. (0.01)^5 N = 5, p = 0.01, x = 5 Apply Standard formula for Binomial Distribution. Thus, option b is the correct answer. Who should complete the control phase after the successful completion and implementation of the first four phases of DMAIC? A. The green belt alone; the project has been succe...

Quality Correct Answer-The degree of excellence of a product or service and conformance to the customer requirements. What is Six Sigma? Correct Answer-A business methodology that employs a customer centric and fact-based approach to reduce process variation and waste. DMAIC stands for ? Correct Answer-Define, Measure, Analyze, Improve, Control The five levels in the Six Sigma Team Correct Answer-Green belts, Black belts, Master Black belts, Champions, Executives Apart from financial...

According to the Institute of Medicine which of the following is NOT one of the domains of quality care? a. Government regulation b. Customization c. Safety d. Interventions consistent with the latest medical change - Answer- a. government regulation Which of the following is NOT one of the types of quality problems identified by the Institute of Medicine's National Roundtable on Health Care Quality? a. Misuse b. Abuse c. Overuse d. Underuse - Answer- B. Abuse A doctor fails to ad...

Six Sigma was founded by ______ in early ______'s Correct Answer-Motorola, 1980's Defects are... Correct Answer-Process output that do not meet customer requirements Six Sigma Values (pg 49) Correct Answer-1. Customer focus 2. The customer defines Quality 3. Variability is the enenmy 4. Act on Fact 5. Measurement is the key 6. Employee brainpower What is VOC? Correct Answer-The Voice of the Customer - is the feedback or data from customers to determine how well the product or ser...

What does DMAIC stand for correct answers Define, Measure, Analyze, Improve, Control Define correct answers Covers the project Charter, customer needs and requirements and process mapping measure correct answers describes how to identify the right thing to measure, how to create a plan to collect that data, and how to baseline the process analyze correct answers explain how to come up with a long list of possible root causes to a problem, narrow that list down to a short list and then ...

Six Sigma Practices Questions 2--(ASQ Practice Question Set) Complete Solutions. Which of the following statements describes a reason why companies find Six Sigma valuable? A. Six Sigma provides a customized improvement methodology that can be applied anywhere throughout the business. B. Six Sigma fundamentally changes how a company improves. C. Six Sigma makes no overall changes to the quality of the company's products and services. D. Six Sigma is a long-term approach to ...

Which factor should be considered when selecting improvement projects? A. Order of project submittal B. The impact on the Human Resources department C. Alignment with business strategy and goals D. How success will be rewarded correct answers C. Alignment with business strategy and goals Which term describes the Six Sigma Methodology used for process improvement? A. Process Problem Improvement (PPI) B. Define, Measure, Analyze, Improve, Control (DMAIC) C. Process Quality Management...

Medical intervention factors that affect risk of infection CORRECT ANSWER-indwelling devices, staffing ratio, lengths of stay, duration of invasive procedures, medications, # of exams by providers, type of institution, and knowledge/experience of providers environmental intervention factors that affect risk of infection CORRECT ANSWER-disinfectant type used, contact with animals, hand hygiene anatomical/phys factors that affect risk of infection CORRECT ANSWER-preexisting diseases, trauma,...

________ survey questions allow for quantitative analysis Correct Answer-closed ended Value stream maps help identify all of the following Correct Answer-sources of waste, bottlenecks, material & information flow, improvement opportunities The Fishbone diagram is part of the ________ phase of the Define, Measure, Analyze, Improve, and Control (DMAIC) cycle. Correct Answer-analyze When creating a control plan, you should consider which of the following items? Correct Answer-process maps,...

If the chance that any one of five telephone lines is busy at any instant is 0.01, then what is the probability that all the lines are busy? A. (0.01)^4 B. (0.01)^5 C. (0.01)^6 D. (0.01)^10 - B. (0.01)^5 N = 5, p = 0.01, x = 5 Apply Standard formula for Binomial Distribution. Thus, option b is the correct answer. Who should complete the control phase after the successful completion and implementation of the first four phases of DMAIC? A. The green belt alone; the project has...