Study guides, Class notes & Summaries

The documents contains everything about communication skills from listening and also speaking skills. Everything is explained in simple terms thus enhancing faster understanding of the concepts.

Communication Skills - True False Questions with complete solution 2024It is not necessary for a speaker to solicity a warm response from an audience, thus a speaker should never smile. - correct answer False If it is necessary to read a speech from a manuscript, you should first apologize for having to read the speech. - correct answer False A human-interest story is considered to be an effective opening for a speech. - correct answer True Eye contact with the entire audience is very i...

Communication Skills #1 Question and answers correctly solved 2024 Effective Communication - correct answer 1) requires gathering thoughts & information before communicating 2) take time to calm down if someone is angry or upset 3) prepare to give immediate & honest feedback 4) remember the messages are important to the person delivering it 5) try not to intimidate or pressure someone 6) treat everyone with respect Verbal & Nonverbal Communication - correct answer 1) can be used to unde...

Communication Skills (listening) Question and answers 2024 verified to passComponents of listening - correct answer - hearing - attending (focusing) - understanding Informational listening - correct answer listening to understand another person or idea Evaluative listening - correct answer listening in which the goal is to judge the quality or accuracy of the speaker's remarks Empathetic listening - correct answer listening in which the goal is to help the speaker solve a problem...

Communication Skills Question and answers 100% correct 2024verbal & nonverbal - correct answer 2 types of communication verbal - correct answer using words nonverbal - correct answer body language, facial expressions sending skills - correct answer being specific; sending the same signals verbally & nonverbally receiving skills - correct answer paying attention; listening carefully misunderstanding - correct answer a failure to communicate clearly ambiguous - correct answer unc...

Communication Skills Questions with complete solution 2024 Word Choice - correct answer when people do not respond as needed or appear confused, repeating the message using different words in an attempt to clarify will likely cause more confusion. "Was that clear?" Proxemics - correct answer physical distance or space between communicators. four levels: Intimate: 0-18 inches: individuals who trust each other and are emotionally connected Personal:2-4 feet: individuals who trust and...

Communication Skills question & answer rated A+ 2024 Which of the following actions by a pharmacy technician demonstrates effective kinesics? - correct answer Maintaining a straight posture and open stance to evoke a sense of openness and confidence When communicating with a patient, a pharmacy technician should maintain a certain distance from the patient. Which of the following is the most important reason for this nonverbal communication practice? - correct answer To avoid invading the pa...

Communication Skills question and answers correctly solved 2024Harmony and understanding between people. - correct answer Rapport The way in which you use gestures and body movement to communicate. - correct answer Body Language Speaking to communicate. - correct answer Verbal Communication Communicating a message without using words. - correct answer Non-Verbal Communication The process of sending messages to and receiving messages from others. - correct answer Communication Elec...

COMMUNICATION SKILLS questions and answers 2024 verified to pass communication - correct answer The process of exchanging thoughts, messages, or information between two or more people. Effective Communication criteria - correct answer Eye contact, responding, clear message, active listening Types of communication - correct answer verbal, written, and non verbal Examples of non verbal communication - correct answer body language, eyecontact written communication - correct answer word...

Communication Skills questions and answers already passed 2024 What are communication skills? - correct answer -How you receive info. -More than just talking -Involves listening to each other Why are communication skills important? - correct answer -It allows for the exchange of thoughts and feelings and beliefs between two or more people. -Helps you build relationships What are the 3 different communication styles? Define all 3. - correct answer -Passive: Don't express thoughts ...