H W Exam 2

H W Exam 2 Make sure we’re not unconsciously biased • Evaluate our own values Therapeutic communication • Purposeful use of communication • Build maintain helping relationships with patients, families, significant others • Purpose to our conversation • Patient-centered/ planned/ goal directed • Factors o Rapport  Harmony affinity between people in relationships o Empathy  Understand another’s feeling without losing personal identity perspective o Trust o Reliance on p...