PEARSON · Business 2016 NQF · Unit 14 Investigating Customer Service

assignment for customer service, well explained and evaluated. easy to understand and some good points made. no plagiarism, used the internet for notes and typed out in own words

speaker notes. always need this for a presentation.

This is the whole assignment for unit 14 customer service I've done p1 p2 p3 m1 m2 d1 and d2

I got Distinction from all these Assignments in Unit 14 and Overall Grade of DISTINCTION* in this Unit. SAVE £10 by buying this Bundle all together rather than separately. GOOD LUCK !!

Unit 14: Investigating Customer Service Assignment 2: Distinction* graded quality work with great structure and content for you to use this as a template to get a Distinction in this Assignment 2. therefore also contains THE SCRIPT FOR ROLE PLAY and this meets all the criteria: P4: Demonstrate communication and interpersonal skills appropriate to meet customer needs in different situations. P5: Review own customer service skills, identifying gaps where improvements could be made. P6 - Present...

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This customer service assignment is the last one of the customer service section for Level 3 Business and it was marked at the distinction level.

Unit 14: Investigating Customer Service Assignment 1: Distinction* graded quality work with great structure and content for you to use this as a template to get a Distinction in this Assignment 1. this meets all the criteria: P1 - Describe the different approaches to customer service delivery in contrasting businesses, P2 - Examine ways that the customer service in a selected business can meet the expectations and satisfaction of customers and adhere to relevant current legislation and regulat...

BTEC BUSINESS LEVEL 3 INVESTIGATING CUSTOMER SERVICE

BTEC Level 3 Business: Unit 14 Investigating Customer Service. All criteria. Distinction Grade.